The staff at the counter, Leo and Charlotte, were very approcable, friendly and helpful, and helped us with our membership and pricing on wet weather gear bought for university. We thought we'd write... Näytä lisää
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Sijainti
Vaihda sijaintiaRose Lane, EX32 Barnstaple, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Näytä lisää
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The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situ... Näytä lisää
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Visited the go outdoors today for walking boots and was served by Leo and kacey. Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Barnstaple
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Rose Lane, EX32, Barnstaple, England, Yhdistynyt kuningaskunta
4,9
Erinomainen
287 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
very friendly and knowledgeable Leo…
very friendly and knowledgeable Leo went out of his way to help me today thanks 🙏 again. Will be visiting again soon.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The best thing was the staff
The best thing was the staff, very helpful. Closely followed by the service they provided and finding everything I needed was a bonus...
4. elokuuta 2026
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Visited the go outdoors today for…
Visited the go outdoors today for walking boots and was served by Leo and kacey.
Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But he went and found another staff member kacey, to help find different sizes of walking boots for us try. Nothing was too much trouble and would recommend the Barnstaple store.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Found everything we needed thanks to…
Found everything we needed thanks to Leo checking in the warehouse.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
My experience in Go Outdoors
I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did.
There was someone on the door who was welcoming.
Then i was assisted by Ben, who helped me find the correct size of shoe. The 2 girls on checkout, Bliss and Kacey(?)we're also smiley and friendly, engaging in conversation readily too.
Good experience overall
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Gabriel was very helpful
Gabriel was very helpful, assisted us with picking up a new camping chair, was very knowledgable and friendly! Great service!
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Connor and Kevin helped us out…
Connor and Kevin at the Barnstaple store helped us out massively so we could get our BBQ up and running! Thank you for your help a d advice, the kids were more interested in playing in the tents! So looks like we will be back soon to make a tent purchase!
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Met Gabriel in the Barnstaple store…
Met Gabriel in the Barnstaple store today, what a very friendly and nice guy. He was very knowledgeable about the products and helpful, assisting me in purchasing a RAB waterproof jacket 👍
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Kevin
Great customer service from Kevin, he went above and beyond to make sure we got what we came for. They were short staffed today but he made the effort to go and check the new stock and found what we were looking for. Very friendly and helpful! Very happy! :-)
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Was dealt with by Ash today
Was dealt with by Ash today, I think she is the Manager, if she isn’t she should be!
Excellent approach to a situation and a perfect resolution, exactly what a customer wants. I will definitely be returning after this.
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
The staff were very helpful and…
The staff were very helpful and attentive.
Ash served me at the till and mentioned how cosy my new purchase was.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Jeremy was very helpful in bringing…
Jeremy was very helpful in bringing stuff to try on and very friendly. A great experience
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Amazing staff - Kevin and Ash
We popped into the store on Tuesday evening to pick up some bits we wanted for our up coming camping trip. Kevin was there on hand with his valuable advice that we have experienced on several occasions and we have gone to him within the store to ask questions as we know he knows exactly what he is talking about and knows the shop/products well.
Kevin asked for assistance with some of our questions about pricing from Ash who again knew so much about the store and told us how she could assist us personally at the till.
She managed to complete our sale with no queries on our front which is not something we normally experience often with the till staff. Ash managed to put through my husband’s scouts leader discount with no issues. She truly knows the system well and is a credit to the store.
Well done Kevin and Ash :)
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Kevin was extremely helpful
Kevin was extremely helpful, good to chat to and helped with all my queries very cheerily!
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Leo was very knowledgeable and helped…
Leo was very knowledgeable and helped choose the best gas
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Kevin was really helpful and really…
Kevin was really helpful and really knowledgeable. Highly recommended
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Gabriel.
I, along with my wife and daughter were in the Barnstaple store for the very first time seeking walking shoes and waterproof trousers for my wife who is a keen walker. We were met by Gabriel, an extremely friendly and helpful young man. I wish to commend him for his assistance. Just the sort of welcome and help that made our first visit a real treat. Furthermore I can thoroughly recommend the store in Barnstaple. Thank you Gabriel.
Kindest regards de Mike age 82
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Thanks to Kevin
Thanks to Kevin, for his service at Go Outdoors.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Leo helped us find a gas regulator
Leo helped us find a gas regulator. Thank you!
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Leo was very helpful went through all…
Leo was very helpful went through all options and was clear and not trying to upsell but get the very best for me and my family
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Barnstaple
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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