Golf Wang Arvostelua 

Never again. Bought several Christmas presents on Dec 9, 2024 and they still haven’t even shipped. At what point do you just demand a refund? Do these products actually exist?? Customer service is terrible and just tells you the same thing over and over again - and it’s long past the 5-10 business days for order processing. They certainly took my money immediately, though!!

ordered a shirt and poster from the recent album release. spent over 100. they shipped part of the order and I've never seen the shirt. their customer service frequently says to wait two weeks.

it's been months.

edit: it arrived today, after 2 months. I upgraded the score to 3 stars. miscommunication and long delay.

Their customer service is AWFUL. I spent $486 on a jacket on November 16th. As of today it still had not even shipped yet I bought something else 2 weeks ago that did. All my emails got the same stock emails returned. I filed a complaint through shopify. Golf Wangs response was to cancel and refund my order with NO explanation. This was my sons main Christmas gift and now 5 days before Christmas I will be scrambling to find him a replacement. I hate this company with all my being and would give it half a star if I could. If their customer service matched their products it would be so much better. I am done with them.

Will never order from here again. Placed my order on 27th November to be shipped from the USA to the UK. Told to wait 8-10 days for order to be picked as they have a very small team in the warehouse. Then up to 8 weeks for delivery.The order status never changed from 'order confirmed' after this waiting time. Ordered a puffer jacket for my daughters Christmas present. Today I received an email saying "refund notification". Why ? I didnt ask for one. Why take my payment if you can't fulfill my order? I was happy to wait. Why not ask me first before cancelling?Now I'm going to have to break the news to my daughter that it's not coming at all. Her birthday is in January so this would have been her gift if it didn't arrive in time for Christmas. Very disappointed as a 1st time customer. They should pay for more staff and have the option to preorder that way they can ensure that they have enough stock to fulfill the backorder.

I ordered a shirt and immediately after I realized it was the incorrect color. The only way to contact them is by email which takes more than 2 days to get a reply. They sent a reply that if the shirt is shipped they can't change the order. The order states shipped, but UPS has never received it yet. If they had a phone to call customer service the color could have been changed immediately. Its a shame it is a present for a teenager and they will now be so disappointed. Terrible customer service.

This company has got to have the most worst customer service I have ever dealt with in my life! I placed an order and received such a defective shirt, contacted customer service they told me to send it back within 10 days or else it would void my return. I send the shirt back, it’s been a whole month since it was received and then they tell me that when they get to my return they would let me “know”. It’s been an absolute nightmare! Oh wait want to know what the best part is after all of the going back and forth through email when I contacted them to follow up they tell me effective as of Aug 2024 they only issue store credit! Mind you this was not at all mentioned in any of the email threads as I have proof! Complete garbage! Do not order from here!!!!!!

I wish I could give them 0 stars, this is the worst company ever. I ordered my package October 21 and it is December 13 and my order is still just placed. They have an automatic email sent out from their customer service and I know people who have ordered from there and got their stuff later then I did.

Such a shame as I love Golf's clothing, but their shipping is just too untrustworthy and the wait times are just too long to order from them online. I bought a jacket which never came and after weeks I never even got a shipping email for, managed to get my money back and just ended up buying it in the store there and then. If you're near London I wouldn't recommend ordering from the website and I'd just go in the store as the staff are really helpful and friendly.

Terrible customer service! I somehow ended up confirming the wrong size hoodie. When I wrote and asked how to exchange, they told me "all sales are final". I cannot wear this and after two requests of customer service to help me exchange they continue to Stonewall me. In this day and age, Online Retail (e-commerce) should easily be able to accommodate exchanges. Customer satisfaction should also be important. Clearly this company does not have the ability to accommodate exchanges nor do they care about their customers' experience OR the products they are providing. I will never order through Golf Wang again! And Tyler, The Creator should be ashamed of himself for creating such a teribble e-commerce store and experiance. Terrible customer service!

Jeg købte to af deres mystery boxes men fik ingen mail eller besked om hvornår jeg vil modtage pakkerne. Der endte med at gå 3 måneder hvor jeg skrev med kundeservice 4 gange alle gange uden hjælp og en enkelt gang hvor de begik en stor fejl som gjorde at jeg kontaktede DHL (dem som stod for fragten) på golf sangs vegne. De erkendte ikke deres fejl og mine penge blev returneret uden undskyldning, forklaring, eller nogen form for kompensation

Terrible customer service doing irreparable damage to the brand. Wish I had read the reviews before ordering. Waited two months for my order and missed Christmas even though they told me repeatedly that the order would reach me in time. DO NOT ORDER ANYTHING from this brand.

Until these fuckheads stop using the absolute joke of a shipping service DHL I would stay FAR AWAY from GolfWang.com. You're probably off just buying resale.

would give it 0 stars if i could. parcel turned up 4 months later after i had made a charge back claim. probably won’t be getting the money now and won’t be given any as compensation. never replied to my emails/ instagram messages. shocking

Ordered 2 items, a hoodie and shoes, on December 2 and have still not received anything. This was supposed to be a Christmas gift for my daughter. Got an email on Jan 10 saying my order had shipped. Have been checking tracking every day and all it says is the label has been created. Today, got an email saying one of the things on my order had been refunded and yet another email saying my order had shipped with a different tracking number. Don’t even get me started on customer service. You can only email them and all you get is a response saying it will be shipped in 7-10 days. My daughter loves Tyler the Creator but I will never order from Golf Wang again.

Terrible company. Charges a flat rate of 10 dollars to ship, but takes them over a month to ship. I ordered 1 t-shirt on 12/08/2023. Shipping label was created on 12/15/2023. I just received a notice from USPS that delivery is expected on 01/19/2024. so I went over the whole tracking list and come to find out USPS didn't even receive the item until 01/12/2024. Don't waste your time or money on this company. If Golf Wang would like to dispute my claims, I will happily post evey saved page, every e-mail and the complete tracking schedule from USPS of this transaction.

I wouldn’t even give it 1 star. This has been by far the worse experience buying online ever. I ordered Dec 8th and I have yet to receive anything. Very disappointed with service as they could not even give you a straight answer when they would even ship items. False advertisement on website as it says items ship 5-7 days from order date and here we are over a month later and nothing. Will never buy from there again.

My nephew asked for a sweatshirt for Christmas. It wasn’t cheap. I got a ship confirmation email on December 15 but yet on December 22 tracking said label created. I contacted them via email, they do not have a phone number. I did not receive a reply today the day after Christmas I get an email not in response to my customer service but updated tracking saying it’s out for delivery. I’ll believe it when I see the product. This company is a sham.

The absolute worst. Placed an order on Nov 28, received an email on Dec 8 with a tracking number, but although a shipping label was generated on that date, it is 5 days before Christmas and it STILL hasn't shipped. My 11-year old loves Tyler the Creator and the Golf line, but he won't be getting another thing from Golf. Unless you don't mind waiting months for your items, don't bother. Completely unprofessional, and it's obvious they have zero respect for their customers.

Order products on a drop date Novemeber 20th, it's the week before Christmas and nothing has been shipped. The only thing they keep saying is it will be shipped in 7 to 10 days, and can't guarantee it will be there before Christmas. Completely, unacceptable. However, they have no problem burying my inbox with order before Christmas.

Terrible! They say 2-3 weeks until it ships, I ordered 4 weeks ago and nothing! I emailed them because God knows there is no phone number, they respond and it said sorry but it’s going to be another 2 to 3 weeks before we ship it and then 7 to 10 days to arrive to me. I ordered November 12 wanting it for Christmas and it’s not even gonna be here for Christmas, unacceptable ridiculous. Their company is unprofessional and a joke in my opinion. They have no comparison with any other business running it that way. good luck. It’s like they have no idea how to run a business. They should be embarrassed.