Unfortunately, awful customer service experience. I got not fitting size, there is no option to return free (ok, I would understand). I wanted to return the money at least for the product which I spec... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Visited today with my 16 year old son who had looked forward to visiting London and this shop. Upon entering was told by an employee slouched over the side texting on her phone not to touch anything... Näytä lisää
Steer clear of Golf Wang. They had no problem withdrawing money from my account, but four months later no package. I contacted their customer service site numerous times but no response. No one answer... Näytä lisää
I've shopped here at least 3 times getting trainers, shorts, tops, figures and key rings and it's all came perfect and what I expected. I was sceptical at first as my first order took 2 months long bu... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
we've got a long way to go
Yhteystiedot
Los Angeles, Yhdysvallat
- www.golfwang.com
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I haven’t received my order and haven’t…
I haven’t received my order and haven’t received any reply to UPDATE
THEY ARE SHIPPING OUT MY ITEMS APPARENTLY
Poor return policy
Poor return policy, predatory terms. Tyler should care more about his customers.
Terrible Service – Don’t Waste Your Money
The order arrived quickly, but it was completely wrong. On top of that, I have to pay for return shipping even though the mistake was theirs. Awful service, absolutely not recommended – don’t buy, it’s not worth it.
I ordered for about 30£ never got my…
I ordered for about 30£ never got my items even after contacting and waiting 3 months. i still got charged the money
Finally a good review on here I think??
I ordered a CD via a tiktok ad and got scared when I read the reviews on here. I asked Golfwang to cancel my order but told me they couldn’t. I honestly thought I would never see my CD here but… it arrived perfectly?? And The contact with golfwang was nice and fast. Definitely gonna order here again :)
Don't tap the glass CD
Ordered the don't tap the glass CD on Sunday, July 20 and it got here on Thursday the 24th. Got here quickly and overall had a great experience.
uses ai for their shirts
You guys are trippin
You guys are trippin. The site has everything you need and it don't even take that long to ship, y'all ngas gotta be patient🤦🤦
Opgraderet service
Generelt et stilrigt brand. Jeg har tidligere brokket mig lidt over deres customer service, men den er blevet virkelig meget bedre.
Skulle for nylig betale ekstra told pga. de nye toldlovgivninger, skrev til Golfwang og fik refunderet det hele nemt og hurtig! Fed oplevelse
Never again
I made a purchase on 4/30/25, two mystery hats. I made this purchase after looking at the hats they offer and decided is be alright with any two. Took nearly three weeks for hats to ship. Arrived 5/22/25. Two hats came, but neither were on the website.
Super Disappointing.
Between the slow AF shipping and being misled, I won't be buying from them again. Regret not reading these reviews First.
Poor quality shirt which cannot be…
Poor quality shirt which cannot be returned. This was not disclosed at point of sale.
Avoid this company!!
Fantastic!
I ordered my item on the 2nd of May 2025, there was absolutely no problems whatsoever it says it can take up to 8 weeks for UK orders to be delivered but it arrived on the 12th of May there was no damage or additional shipping fees and I would definitely order from the app again.
Absolute scam of a business
Absolute scam of a business. Avoid at all costs. Allowed me to order some trainers from the USA but unfortunately the sizing didn't work out for my son. Happily returned them at my cost and with the understanding I'd get a credit note to order some new items. They issued a credit note in dollars to use on their US only website. Customer services have been shocking to say the least. Simple resolution to reissue credit note for UK site. Faceless robbing business
Placed an order 12/3/24
Placed an order 12/3/24, was a Christmas gift, never shipped, never got any tracking info and now they claim that it arrived Feb 3. I don't live where stuff gets stolen. I'll never order from them again. It's been nothing but trouble since the start.
Horrible store absolutely Horrible
Horrible store absolutely Horrible. I ordered a limited addition Tyler, the creator Hoodie, poster, and CD. However it's been well over two months maybe even three and yet I still have no tracking number, it remains just "placed". This company just takes your money and never gives you the stuff. That package was supposed to be a Christmas present to me but it's well past Christmas (February 2 2025) and I don't have it. It's a shame that Tyler's company does this considering he's a good artists but this is ridiculous and a waste of money and time. WOULD NEVER RECOMEND!
Terrible Customer Service and Lost My Sentimental Item
I had an incredibly disappointing experience with Golf Wang. They managed to lose my package, which contained the special edition of Chromakopia, an album that holds immense sentimental value to me. When I reached out for assistance, their response was dismissive and unhelpful, simply telling me to “be patient.”
I even asked for a compromise, clearly stating that I did not want a refund but something else to make up for the loss. Despite this, they refused to take my concerns seriously or offer any kind of resolution. This lack of care and professionalism showed me that they do not value their customers.
It’s incredibly disheartening to see such poor service from a company that is supposed to represent Tyler, the Creator, an artist known for his creativity and dedication to his fans. I would not recommend ordering from Golf Wang, especially if you value your time, money, or sentimental items. They’ve let me down in ways I didn’t think possible.
What a joke of a company
What a joke of a company. Bought a Lewis Hamilton top and hat in the first 5mins of release, waited 2 months, and when I inquired about when I should expect it they cancelled my order with the excuse that it’s out of stock, while my friend who bought it hours after me got his. Never buying anything from them again.
This company is an absolute jokke
This company is an absolute joke. They happily take your money but fail to deliver on their promises or even the most basic standards of customer service. Orders don’t arrive, and their so-called “support” team offers nothing but excuses, shifting blame to everyone but themselves.
They make misleading claims about their terms and conditions, refuse to take accountability when things go wrong, and leave customers completely in the dark. Their approach to business is careless, unprofessional, and downright insulting.
Save yourself the frustration and avoid this disaster of a company. They are not worth your time or money.
Ordered a hoodie on Oct 29, given only lies from customer support when asking for support
Ordered a hoodie on Oct 29 and never received. I contacted Customer service on Nov 11th, they responded on Nov 12th, by saying that my order was "estimated" to ship on Nov 15th.
On Nov 25th, I had not received my order, so I reached out to customer service again. On Nov 26th they said my order was in "pre-shipment" and asked me to "Please prepare for longer than normal shipping times with UPS", but they did not yet ship it out, so what does that mean?
On Dec 14th, I reached out again and said that it has been too long that my order was in "pre-shipment" and needs to be sent asap. They said:
Unfortunately there was an issue with fulfillment and we are working on getting your order shipped ASAP! We sincerely apologize for this shipping delay. You will receive tracking to your email once it becomes available. Your order is estimated to ship out by the end of next week!"
It has been a week and I have had no updates from customer service, they have not updated UPS, and have not sent anything from my order.
It should not take this long and they have wasted a ton of my time. I would never recommend shopping at this site, and I would call them a scam because they took my money and lied about shipping.
Same two Items in Mytery-Box
I bought a mystery box and got the same Item twice. It´s one of the uglyest pieces I ever have seen. Definitly feel scamed...
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