I received the most fantastic service, particularly from “Mary” who went above and beyond to ensure that my order was met, my bottle engraved and despatched apparently on the day on which I ordered it... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... Näytä lisää
Yritys on vastannut
Very quick delivery. Beautiful inscription. Well presented and packed. Special event and very impressed. Would definitely use again. X
Yritys on vastannut
We recently went on the Glengoyne Distillery's "Secret Stories and Summer Serves" with hostess Kathy. It was an exceptional experience which far surpassed any tour we have had before. And despite my t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
Yhteystiedot
Dumgoyne, Killearn, G63 9LB, Glasgow, Yhdistynyt kuningaskunta
- info@glengoyne.com
- www.glengoyne.com
4,9
Erinomainen
930 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very easy to deal with
Very easy to deal with, smooth, and allowing for my local postal notions, arrived timely. Will be back
28. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your kind words!
We’re delighted to hear your experience with Glengoyne Distillery was smooth and easy, from placing your order to receiving it, even with your local postal quirks! It’s always a pleasure to hear when everything arrives in good time and brings a smile.
Warmest regards,
The Glengoyne Team
Vastaus yritykseltä Glengoyne Distillery
Thank you ever so much for your kind words!
We’re absolutely thrilled to hear you’ve had a fantastic experience with both our customer service and our whisky. It’s always a joy to know we’ve made someone’s day a little more flavourful and a lot more fabulous!
Here’s to many more delightful sips ahead.
Kind Regards, The Glengoyne Team.
My order was cancelled
My order was cancelled, after my credit card was charged. I got a refund but I didn’t get the whisky for my Xmas gift. Not happy.
29. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
We are very sorry to hear about your disappointment and can see our team have been in touch directly. Unfortunately, we’re unable to ship directly to the United States at this time, and we’re truly sorry for any inconvenience caused. If you have any further queries, please reach out to our team directly at info@glengoyne.come. Thank you, The Glengoyne Team
Great Service.
Easy purchase, efficient delivery and kept well informed.
As regards the Whisky…… not tried it yet!
28. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your kind words!
We’re delighted to hear your purchase was smooth and delivery went without a hitch, just how we like it! As for the whisky… we won’t spoil the surprise, but we hope it’s every bit as enjoyable as the experience so far.
Here’s to a sip worth waiting for!
Kind Regards, The Glengoyne Team.
There's nothing different from shopping…
There's nothing different from shopping with Glengoyne, it's the same experience every time, EXCEPTIONAL.
28. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your kind words!
We’re absolutely thrilled to hear that every experience with Glengoyne has been consistently exceptional. It’s wonderful to know that our commitment to quality and care shines through each time you shop with us.
Here’s to many more memorable moments, and perhaps a wee dram to celebrate them!
Kind Regards, The Glengoyne Team.
My purchase was for a gift.
My purchase was for a gift.
It was just what I expected, perfect!
It arrived very quick and was packaged extremely well.
I was so thrilled to find within the package, a little free gift of their Glengoyne Whisky as well .
Thank you very much.
I’m sure to return for future purchases.
10. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your kind words, we’re thrilled to hear your gift was just what you hoped for!
It’s wonderful to know your order arrived quickly and safely, and that the little surprise inside brought an extra smile. We love adding a touch of Glengoyne magic wherever we can!
We truly appreciate your support and look forward to welcoming you back for future purchases.
Slàinte Mhath,
The Glengoyne Team
Amazing service from Glengoyne
Amazing service from Glengoyne, can't recommend enough! Had a slight issue with delivery as package went missing but spoke with a lovely lady who could not have been more helpful, it was very quickly sorted out. The whiskey arrived with the personalised lable and it was a very smart bottle, the whiskey was smooth and tasty. Brilliant service and product! Auld granda was over the moon with it as a gift aswell. Would highly recommend
11. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Good Afternoon John. Thank you so much for your kind words, we’re absolutely delighted to hear that your experience with Glengoyne was a smooth one (just like our whisky!).
We’re sorry to hear there was a hiccup with delivery, but thrilled that our team could help get things sorted quickly. It’s wonderful to know the personalised bottle made such a special gift for your Grandad we hope it brought a wee dram of joy!
Warmest regards,
The Glengoyne Team
Easy to order fast deliver
16. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thanks so much for your lovely review Mr Fisher! We're thrilled to hear your order was a breeze and arrived in no time, just the way we like it!
Here’s to many happy drams ahead.
Warmest regards,
The Glengoyne Team
Glengoyne Excellence
Ordering on line was very straightforward and efficient. The personalised label was for my partner Tricia’s late father Kenneth Smith who until retirement lived in Killearn and was a customs officer testing whisky! It was beautifully presented - oh, and the whisky was rather good! Thank you
13. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your kind words Brian and what a beautiful tribute to Tricia’s late father. It’s truly special to know that your personalised bottle honours someone with such a meaningful connection to whisky and to Killearn.
We’re delighted to hear the ordering process was smooth and that the presentation hit the mark and of course, we’re thrilled the whisky itself was enjoyed too!
Here’s to many more memorable drams shared in good company.
Warmest regards,
The Glengoyne Team
Vastaus yritykseltä Glengoyne Distillery
What a lovely way to celebrate Gail, we’re so pleased to hear our whisky made for the best birthday present!
It’s wonderful to know you found it great value and that delivery was speedy too. We hope every sip brings a smile and a moment to savour.
Warmest regards,
The Glengoyne Team
Clear ordering and payment options
Clear ordering and payment options. Delivered as expected.
15. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you John for your 5 stars and recent purchase with us. We are delighted you are satisfied with our service. Kind Regards, The Glengoyne Team.
Vastaus yritykseltä Glengoyne Distillery
Thanks so much for your lovely review Pam! We're delighted your gift arrived quickly and safely, here's to it bringing a wee dram of joy!
Warmest regards,
The Glengoyne Team
Great range of a quality product
Great range of a quality product. Easy to navigate website and supernatural delivery in well packaged box. Could have purchased slightly cheaper elsewhere but the Glengoyne service is well worth the extra few pounds.
10. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your kind words David! We’re delighted you enjoyed our range and found the website easy to use and we’re especially pleased to hear your delivery arrived swiftly and safely.
It means the world to us that you chose Glengoyne, and we’re thrilled to know our service made it worth that little extra.
Slàinte Mhath,
The Glengoyne Team
We visited you last summer
We visited you last summer, after my son got me a bottle of your white oak,
While we were there we purchased 3 bottles in total.
Since then my son has got me another bottle, and I have just had 2 more.
My favorite at the moment
30. syyskuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for sharing your journey with Glengoyne Malcolm what a wonderful story! We’re delighted the White Oak has become a firm favourite, and it’s lovely to hear how your visits and thoughtful gifts have added to the experience.
Here’s to many more memorable drams shared with those who matter most.
Slàinte Mhath,
The Glengoyne Team
Very helpful with order
Very helpful with order as I’m in Australia it always runs smoothly
2. lokakuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your 5 stars! We are delighted to hear your order went smoothly, its always a pleasure to share the taste of Glengoyne across the globe.
Kind Regards,
Vikki
Excellent whiskey with a great service
Excellent whiskey with a great service.
Thanks
25. syyskuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you for your kind words and 5 stars Scott! We are thrilled you had a great experience with us.
Slàinte Mhath,
The Glengoyne Team
Small 🎁
We ordered a selection of whiskeys as a gift. We received them very quickly. They were carefully packaged and even included a little surprise. A really nice gesture. Thank you!
27. syyskuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your lovely feedback! We’re delighted to hear your gift order arrived quickly and safely, and that the little surprise brought a smile. At Glengoyne Distillery, we love adding thoughtful touches to make every experience feel special, even from afar.
We hope the whiskies are thoroughly enjoyed, and we’d be thrilled to welcome you to the distillery one day to explore even more of what makes Glengoyne unique.
Slàinte Mhath,
The Glengoyne Team
Exceptional service and a fantastic…
Exceptional service and a fantastic product too.
29. syyskuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you for your 5 stars and excellent review Simon! We do hope you enjoy your Glengoyne whisky! Kind Regards, The Glengoyne Team.
Excellent present, but damaged presentation box
It was as good as indicated and came in time for our 10-year wedding anniversary; however, the presentation box was damaged in the front panel holding the bottle in place, the panel of which I had to remove and then repair the remaining cardboard holders; hence the reason for 4 stars and not the full 5.
12. syyskuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your kind words Kasia and for choosing Glengoyne to mark such a special occasion your 10-year wedding anniversary! We’re delighted to hear the whisky itself lived up to expectations and arrived in good time.
We’re truly sorry to hear that the presentation box was damaged in transit. That’s certainly not the experience we aim to deliver, we have reached out to you regarding this.
Slàinte Mhath!
The Glengoyne Team
I am a regular visitor and the staff…
I am a regular visitor and the staff make me look forward to coming back
12. syyskuuta 2025
Vastaus yritykseltä Glengoyne Distillery
Thank you so much for your wonderful message Alexander! It truly means the world to us to hear that our team helps make each visit something to look forward to. We’re incredibly grateful for your continued support and can’t wait to welcome you back to Glengoyne again soon.
If there’s ever anything we can do to make your visits even more special, please don’t hesitate to let us know.
Slàinte Mhath!
The Glengoyne Team
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