After trying for almost 4 weeks to arrange delivery and fitting of a fridge by John Lewis (a task so mired in muddle, poor communication and a failure to find which warehouse held the item), we did wh... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Our delivery of machines was one of the best ever. Your 2 employees {Imtiaz and colleague} were courteous and helpful beyond measure. They are a credit to your company. Thankyou for such a positive e... Näytä lisää
Yritys on vastannut
Would highly recommend. Ordering online was easy to do and all costs involved were clear. The delivery men phoned before arrival with an update, they were absolutely lovely and friendly and quickly sw... Näytä lisää
Yritys on vastannut
Great tracking system so you can see exactly where the driver is. Really friendly delivery drivers set up my freezer in position, took my old freezer away free of charge and all the packaging. Excelle... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
GILLMAN’S A true family run business established in Gloucester in 1969 by Erika and John Gillman. Annabelle and Robert Gillman, the second generation of the Gillman family are the current owners/directors of the business. Gillman’s operate a large retail showroom in Gloucester, a second retail showroom in Ross-On-Wye and also a brand new commercial showroom in Exeter. We pride ourselves on product knowledge, customer service and being a truly family run independent business employing 85 people as of July 2024. We at Gillman's pride ourselves in being the one stop shop for all commercial and domestic appliances for both sales and service.
Free Delivery
Fast, free delivery service
If you live within our Golden Sales Service area, of Gloucestershire, Herefordshire, Swindon, Oxford, Bristol or Bath and your order is over £150.00 we offer free delivery for you, we also unpack your appliances for free!
Yhteystiedot
St. Oswald's Road, GL1 2SG, Gloucester, Yhdistynyt kuningaskunta
- 01452528776
- salescallcentre@gillmans.co.uk
- www.gillmans.co.uk
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Product as expected and arrived promptly
Product as expected and arrived promptly
28. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Great service
Exceptional time from order to delivery. Dan arrived and installed fridge/freezer exactly where I wanted it and answered all my questions.
Very happy thanks and will be back to Gillmans for additional products.
27. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Good price for the toaster I bought
Good price for the toaster I bought. Delivery was fine and on time. Easy company to deal with. Very pleased.
26. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Excellent performance
I ordered and received my washing machine within 2 days. The old one was removed at the same time. It was an efficient service. I was able to track the delivery.
25. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Item arrived damaged but one email and…
Item arrived damaged but one email and they sent out another one the next day. Very happy that they did that, no quibble
22. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Always top notch
The delivery drivers were very friendly and efficient. I always Gillmans for items such as fridges. Very trustworthy and porfessional.
21. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Excellent service as always.
27. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
The avoidable scratching of my oak floor …
An engineer visited my property to fix a faulty washing machine two weeks ago. He was asked to please take special care as we had just had an oak floor laid and it was as yet unscratched. He nevertheless, just pulled the machine out without paying heed to our request and scratched the floor badly. I immediately called sent a photo , which was referred to management and 20 days later still no response, not even an acknowledgement!!
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gillmans
Dear Miss Alison Wingate,
Thank you for sharing your feedback, and we are sincerely sorry for the experience you’ve had. The care of our customers’ homes is extremely important to us, so we are very disappointed to hear about the damage caused to your new oak flooring, protective equipment is issued to the team and care was taken however due to the washing machine being integrated this resulted in further challenges and the engineer unintentionally damaged the floor.
We also apologise for the lack of timely communication following your initial report, you should have been made aware the engineer will contact you on his return from annual leave. This is not the level of service we aim to provide, and we understand how frustrating it must have been waiting without acknowledgment.
We have now contacted you directly, and Nigel returned to your property on the 25th of February to fully resolve this matter.
Thank you for your patience, and we appreciate the opportunity to put things right. If you need anything further in the meantime, please don’t hesitate to reach out.
Kind regards,
Gillman’s
Friendly and efficient installers
Friendly and efficient installers, would buy again from here.
13. joulukuuta 2025
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Another smooth appliance purchase from Gillmans
This must be the 5th or 6th appliance we've purchased from Gillmans over the years. They always seem to have very competitive prices and their service is excellent. This time we've purchased a Siemens washer/dryer, the transaction was completed online and the machine delivered/installed on the date selected. The two man team who installed it did an excellent job. The machine did its first wash that afternoon and has been used everyday since without any issues so we're very happy.
1. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Have been a Gillmans customer for many…
Have been a Gillmans customer for many years and have always bought my large and small appliances from them. Excellent selection in every category. Excellent After Sales and Customer Services. Thank you Gillmans!
4. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
SMEG kettle and toaster toaster
We wanted to buy a SMEG toaster and kettle which we noticed was at a very competitive price by Gillmans.
Both arrived in good time and were well packed.
27. tammikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Great communications to verify purchase…
Great communications to verify purchase was real, good delivery, very helpful driver
3. helmikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Quality product at a good price with…
Quality product at a good price with excellent delivery service
31. tammikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
Very competitive price
Very competitive price. It was very easy to order the product and it arrived on time. Would definitely purchase from Gillman’s again.
23. tammikuuta 2026
Vastaus yritykseltä Gillmans
Thank you for the excellent review. We look forward to seeing you again in the future
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