Giant efficiently pays me each week on a Thursday, sending out a SMS message to that effect. Giant have on online chat where they have always resolved my issues. Giant charges are reasonable.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My onboarding with Giant was smooth from start to finish. The process was clear and straightforward, and I always knew what the next step was. Nazmul was particularly helpful throughout. He was respon... Näytä lisää
Yritys on vastannut
I left Giant some time ago and needed documents for tax. Hayley Paulyn was really helpful and extremely patient with me initially giving her the wrong email address! Documents received promptly.
Yritys on vastannut
All staff have been amazing throughout the onboarding process Lee and nazmul made it so straight forward and totally hassle free Thankyou so much to everyone!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Since 1992 giant have provided specialist, end to end workforce management software & support services to large and small recruitment agencies, internationally.
Yhteystiedot
Fourth Floor 90 High Holborn, WC1V 6LJ, London, Yhdistynyt kuningaskunta
- 0330 024 0946
- hello@giantgroup.com
- www.giantpay.co.uk
4,8
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Hayley paulyn was great
Hayley paulyn was great, I’ve had to chase 3 different companies for P60s & reference letters & was constantly told they’d get back to me instead of handling the problem in the moment.
Hayley however actually wanted to help, which is greatly appreciated.
19. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your feedback. We’re pleased to hear that Hayley provided the helpful and proactive support you needed. We’ll be sure to pass on your kind words to her, and we appreciate you taking the time to share your experience!
I have to thank D'marni for his help…
I have to thank D'marni for his help and assistance in sorting my issue very Professionally
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your kind review! We're delighted to hear that D'marni was able to assist you professionally and resolve your issue. We really appreciate your feedback.
Excellent Onboarding Experience with Giant
I had a great experience with Giant during the onboarding process. The team was professional, friendly, and helpful throughout. Sabahat Razaq was especially supportive and guided me through the process clearly, making everything smooth and straightforward. Communication was excellent, and any queries were handled efficiently. Overall, a very positive experience, and I would definitely recommend Giant to others.
5. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your fantastic feedback and recommendation. We’re delighted to hear that your onboarding experience was smooth and straightforward. We’ll be sure to pass on your kind words to Sabahat for her excellent support and communication throughout the process!
Saba was amazing and very helpful.
Saba was amazing and very helpful.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your lovely feedback. We’re delighted to hear that Saba provided such helpful support. We’ll be sure to pass on your kind words to her!
Reliable and responsive Umbrella Company
I have been with Giant for a few months and have received excellent service throughout. Whenever I have had a query, the team have been easy to contact, responsive and helpful.
Zoe Pritchard in particular has been incredibly helpful and proactive in addressing my queries. She recently worked quickly to resolve an issue with my pension deduction, and I can not fault the level of service she has provided. She is a real credit to the company and consistently demonstrates Giant’s high standards of customer service.
I would happily recommend Giant to colleagues looking for an umbrella company.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Many thanks for your review! We will pass on your comments to Zoe and really glad to hear how good the support has been
Good customer service
Good customer service- kept informed on process to onboard by Sabahat Razaq throughout.
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your feedback. We’re pleased to hear that Sabahat kept you well informed throughout the onboarding process and provided excellent customer service. We’ll be sure to pass on your kind words to her!
Really easy to deal with if you have…
Really easy to deal with if you have any questions. I had a query about logging in and used the chat function. Scott Neale was really helpful and got me sorted out and logged in in no time.
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your lovely review. We're delighted to hear that Scott was able to help you get logged in so quickly. We really appreciate your feedback.
Andrei was very helpful and supportive…
Andrei was very helpful and supportive throughout the process. He provided clear guidance, answered my questions promptly, and made everything much easier. I really appreciate his assistance and would gladly recommend his service.
12. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Hi Sulaiman, thank you for your review and really pleased to hear how helpful Andrei has been!
Super quick response
Andre Davis responded really quickly to my request and provided me with exactly what I needed. Thank you!
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your great review! We’re delighted to hear that Andre responded promptly and provided exactly what you needed. We’ll be sure to pass on your kind feedback to him. Thank you for choosing Giant!
Vastaus yritykseltä Giant Group
Thank you for your kind feedback, Alan! We’re glad to hear you were happy with our communication. We appreciate you choosing Giant!
Seamless and efficient with Giant
Seamless and efficient with Giant, made sure I was updated and quick response from Nazmul Ahmed 5 star ⭐
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your fantastic review! We’re delighted to hear that you found our service seamless and efficient. We’ll be sure to pass your kind words on to Nazmul. Thank you for choosing Giant!
Great customer care on the phone when…
Great customer care on the phone when helping me to access my account.
Thank youz
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your lovely review! We’re delighted to hear you received great customer care and that our team was able to help you access your account. We really appreciate your feedback!
Great consultant
I was recommended by a friend of mine to Giant Group. I was then contacted by a consultant by the name of Geneses Pizarra. Geneses has been very patient and helpful with me since August due to the situation I had to wait for. Once everything was ready to go this week, he onboarded me smoothly and explained to me the information that I needed to know. I want to thank Geneses for his professionalism and patience.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your lovely feedback! We're delighted to hear Geneses provided such patient and professional support throughout your onboarding journey. We'll be sure to pass on your kind words to him!
Straight forward process
Straight forward process. Sabahat Razaq very clear and helpful
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your feedback! We’re pleased to hear you found the process straightforward and Sabahat Razaq’s support clear and helpful. We appreciate your 5-star review!
Swift and seamless process.
2. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your review! We’re delighted to hear you had a swift and seamless experience. We appreciate your feedback and support.
D'marni listens me very carefully and…
D'marni listens me very carefully and guide me and replies me too politely. Thanks for the guidance.
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your feedback! We’re pleased to hear that D’Marni was able to assist and guide you on your query. We truly appreciate your kind words!
Quick response from the team and no…
Quick response from the team and no delay payment
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your 5-star review! We’re glad to hear our team responded quickly and your payment was processed without delay. We appreciate your feedback!
Very clear and direct communication
Very clear and direct communication
Great systems
Great experience
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your 5-star review! We’re delighted to hear you had a great experience and appreciated our clear communication and efficient systems. Your feedback is greatly appreciated!
Nazmul - exceptional service
Nazmul was so helpful when I experienced an issue with one of the uploads and his service was excellent , he responded exceptionally quickly and sorted it all promptly to resolution
6. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your fantastic feedback! We’re delighted to hear that Nazmul was able to resolve the issue quickly and provide such excellent support. We’ll be sure to share your kind words with him.
Had a very positive onboarding
Had a very positive onboarding experience with Giant. The process was straightforward and I received good support throughout. In particular, Charlie Excell and Saba (Sabahat Razaq) were very helpful, professional and responsive, providing clear guidance and assistance throughout the onboarding process. Many thanks to Saba and the Giant team for their support.
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giant Group
Thank you for your wonderful feedback! We’re delighted to hear you had such a positive onboarding experience. It’s great to know that Charlie and Saba provided clear, professional, and responsive support throughout the process. We’ll be sure to share your kind words with them and the wider Giant team.
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