Like most people who have given reviews we were tricked out of £1200. I believe this company have changed their name several times and are now trading under MSF Plumbing Ltd. We have been left with... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Agree fully with all the other negative reviews. £57 call out fee, turns into a massive final bill. Unfortunately we needed a leak fixing and was stupid not to double check. NOT a local plumber as... Näytä lisää
Booked an emergency call‑out through Crystal Maintenance / George the plumber due to a burst flexi pipe at one of our properties. He arrived within the hour, which we appreciated. After assessi... Näytä lisää
If zero stars were available. Called and booked a job. Person turned up. Unable to do job as didn't have tools. Called office who 'demanded: £100 down payment so that 'we did not cancel'. Said ac... Näytä lisää
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Don't have George the Plumber.
Replaced toilet with completely different model, leaving gap between cistern and wall. Broke tiles. Fitted wrong seat. Threw one of our towels into the rubbish box. Didn't seal toilet properly. Poor command of English.
DO NOT GO NEAR THIS OUTFIT!
DO NOT GO NEAR THIS OUTFIT!! I called out an emergency plumber to fix a leak in my house urgently, contacting “George the plumber Evesham”. An outfit called PlumbFix Birmingham attended, charged me £622 for under an hours “work”, applied 2 plastic pipe caps, without the required pipe inserts - I found out later he forgot to cap a third pipe which started leaking, as well as one of the existing caps started leaking! I went to Screw fix, got the required parts and re fixed the leaks my self!! The plumber insisted on payment before he left - cash or bank transfer. I’ve sent a complaint and second complaint - no response! Do not risk your money with this rogue company!
Total scam shame on police for not…
Total scam shame on police for not doing their jobs when there’s so much evidence they should be an example made by police as so many people with proof of fraud are asking police fraud squad and trading standards seem to not bothered by older people getting money stolen by them. There’s so much corruption since the illegal boats coming from France. No one seems bothered by this maybe we are getting used to idiots cant they see that they’re are not gaining anything they are just idiots who think that they are going to be better off.
Scam company
If I could give 0 I would! Totally scammed my mum. She had a leak coming through her kitchen ceiling cut a big hole in her kitchen and dining room ceilings! Said they fixed it and charged her £1,080, and wouldn't leave till she paid in full! When I went to have a shower there was no water! He had just turned an isolation scew of on a pipe. When mum turned it back on, water started leaking again. We had to get another company out costing a further £450+ £49 call out
We have found that 'George the Plumber' is an umbrella company for
Maer&G ltd we have been trying for weeks to get hold of people involved in both companies, we keep getting ghosted! We have since phoned the police fraud and bank hoping to get her money back! If you do find you get conned by this company please contact fraud police. The more that do the quicker there can get stopped from doing it to others. I have tried posting on their rating but 14 allow it as all their rating are fake!
We feel absolutely ripped off
We feel absolutely ripped off by this so called 'company'! Someone came out yesterday and although we didn't state it to be an emergency, they sent someone out straight away. We were told it would be a £47 plus VAT call out fee. The guy that came didn't really seem to know much but said for an extra fee, he could do a diagnostic test to find out the problem. This would cost a further £300. Stupidly, we agreed. He came up with a 'solution' after not really doing anything, but said he was unable to fix it. He wouldn't leave until we paid and took a photo of the screen showing the payment had been made. We have since had another plumber around who said it was nothing to do with what we were told - what we had paid £300 for!! I'm so disgusted and feel stupid that we went with these cowboys! If I could rate zero stars, I would. DO NOT USE!!!!!!
I called them out
their intimidating and I'm glad i read these reviews before letting any of them in my home
I would leave a no star review if I…
I would leave a no star review if I could. It turns out that my 'local plumber' George Plumbing is actually a dissolved company and the actual company is UBR plumbing. This is a recently formed company which is quite frankly shocking. I had the same experience as others where they tried to inflate the price at every turn. Everything was done via email with acceptance from me required at every step. One of their quotes I told the plumber attending was quite frankly ridiculous and then it miraculously halved (thank goodness I refused the original quote). Same experience as others that I was hounded for payment and the plumber literally sat on my drive and refused to leave until I had confirmed. I sadly only realised after he had kleft that they had overcharged me. They agreed to a refund but since will not respond to any emails and so I doubt very much that I will ever see that arrive in my bank account. The most frustrating thing for me is that they literally do not care and there is absolutely nothing I can do about it! Except spread the word! PLEASE please avoid at all costs
FRAUDSTERS
FRAUDSTERS - AVOID.
They coerced my 86 year old mother into paying 850 pounds to fix her leaking boiler.
Despite pretending to fit some parts, the leak came back the day after ... investigation revealed a couple of towels stuffed into the boiler which delay the dripping just long enough to be paid.
George Plumbing were prompt in… answering my call and charging me exhorbitantly!
George Plumbing were prompt in contacting us when we called about a leak in the overhead tank.
Although their plumber visited during in hours (and not out of hours), we were charged £45 call out fee and £295 for a 7-8 minute job to apply sealant to the minor leaks in the tank, that I had already sealed.
I was NOT advised of such a high emergency one hour rate beforehand, and was advised on the phone whilst making payment AFTER the work was completed.
I have NOT been sent a receipt yet, but I was read a message at payment and recorded, to cover themselves that I understood the costs etc.
When I asked for a quote for a couple of other jobs, I was promised a quote, but I have not received this yet.
They strung me along for a day and a…
They strung me along for a day and a half saying someone was coming but noone did.
Total scam
Total scam, so wished we had looked into this more before googling emergency plumbers following a leak.
This account is linked to several others AZ plumbing services, Noventra plumbing who we had to make a bank transfer to and UBR plumbing service who sent the invoice.
Charged £2518 for callout, tracing leak to back of boiler, cutting hole in kitchen ceiling and replacing a pipe and isolator switch.
Plumber wouldn't leave until bank transfer made and wanted to see photographic proof which I declined.
Rogue traders and trading standards informed, police informed and bank.. please do not trust any of the aforementioned companies, although I suspect the just keep disolving and opening under new trading names. Account which we transferred money to had only opened in July.
Feeling foolish but difficult lesson learned.
AVOID!
AVOID! This company massively overcharges customers, uses pressure tactics to force payments from vulnerable people and sub-contracts to companies that claim VAT when they are not VAT registered, which is illegal.
It also claims to have been established for 73 years in when it was registered with Companies House in April 2026.
They charged my 81 year old mother more than £1,150 to replace a toilet cistern. The charge included £279 + 20% VAT for a £40 part (retail price, not trade) and £689 + 20% VAT for three hours of labour. They made her pay the charge there and then, leaving her upset and stressed.
I’d be very wary
I left this review on Google reviews - but it wasn’t published (possibly because it didn’t sing the company’s praises and a five star) -
“Did a sterling job. Would recommend if you don’t mind paying north of £500/hour”.
My warning to everybody (and I’m quite shocked) is pay little heed to Google reviews.
Don't use these scammers
Don't use these scammers. Tried the fixed my boiler then told that it cannot be fixed and need a new boiler. Called a reallable plumber and he found a dial missing which switched over from hot water to heating and he found it underneath some floor boards. Will only accept bank transfers without no invoice. Please stay away.
Complete con artists
Complete con artists
Friend of mine needed an isolition valve replacing on her toilet, the part in question costs £3.00 and 15 mins work
They turned up and quoted just over £400. they didn't even know where the stop tap was,
Obviously she refused and sent them on their way
I am reporting this company to trading standards.
Be warned
Be warned. You will be intimidated and they don't care making you feel intimidated
SHOCKING
SHOCKING, CHARGED £250 TO UNBLOCK DRAINS AT OUR RENTAL PROPERTY, PAID IN ADVANCE OVER THE PHONE, THEY PROMISED THEY WOULD ALSO SEND CCTV FOOTAGE OF THE DRAINS, WHICH HAS NOT BEEN SENT, TENANT STILL COMPLAINING THAT THE DRAINS ARE BLOCKED, HAVE TRIED CONTACTING THEM BUT THEY ARE NOT ANSWERING OR RETURNING CALLS. HAVE NOW RAISED A CHARGE BACK WITH MY BANK.
WOULD GIVE THEM -100000000 STARS IF I…
WOULD GIVE THEM -100000000 STARS IF I COULD! COMPLETE SCAM ARTISTS
AVOID THIS COMPANY
AVOID THIS COMPANY! 2 weeks ago they charged a vulnerable elderly gentleman in the Stoke-o-Trent area £228 for a cold water outside tap. The price given over the phone was £48, then when he came he stated £170. This is 3 times the average cost. I said NO! but I had to leave and, unfortunately, my friend went ahead with a resulting cost of £218. Explanation.. the £48 was just the call out charge. My friend now has to have another plumber in to re-install the tap as George the Plumber did it completely wrong. I am absolutely disgusted with the tactics and shoddy work.
Had to go to the bank machine twice as…
Had to go to the bank machine twice as price kept increasing and then wanted me to go again for another £56 ! Refused and he left I told him it was far too expensive and just kept looking at him and then he left ,don't touch this company with a barge pole !
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