Geekynerdtoys Arvostelua 

218
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I started collecting Neca figures recently and have found this site to have great prices and availability. I have placed about 4 orders with them now including a pre-order and all have been spot on.... Näytä lisää

Saanut 1/5 tähteä

My daughter Ordered michael myers 15" talking doll, on 27th june unfortunately it only says 2 phases, its stuck in a loop, yes we took it off the demo and checked the batteries. My daughter has sent... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordered a MASK Thunderhawk which was delayed by the manufacturer several times. The guys at the store were always happy to give updates quickly and when the product did come into stock it was sh... Näytä lisää

Saanut 5/5 tähteä

Really impressed with how smooth everything was from start to finish. Prices were very competitive, especially compared to other places, which is always a big plus. Dispatch was fast, and the ite... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

218 arvostelua

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4,5

Kaikki arvostelut

(218)

38 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Well priced, great items and no issues

Ordered 5 Gremlins figures from here and feel that I have to write a review. The figures were the cheapest I could find online and they were all dispatched on time and arrived quickly as well as being well packaged. Some of the older reviews had me worried but as it turns out I was very happy with the service I received. I will definitely order with them again

1. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Never any issues...

Never any issues, spent loads with them and items always arrive packed well. If small issues do arise, they tend to reach out and keep me posted.

I would certainly recommend Geekynerdtoys and with some of the best prices around, can't fault them. Really helping me build a decent horror collection!!

1. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Trick or treat annabelle

First was the price 20%cheaper than other outlets second was free delivery and third was communications replied within 30mins

10. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Michael Myers Mask

I ordered a Michael Myers Mask from them for a Halloween party. I had initially looked on eBay but many were poor quality replicas and I wasn't confident of getting a quality mask.

I found Geeky Nerd Toys from an online search and their price was the best out there and cheaper than some I had seen second hand.

Order placed, good communication, tracking details provided and item came exactly when they said it would. The item is also spot on! Can't fault them!

18. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great No Nonsense Company

I have ordered from here a few times and every time the item has arrived fully intact and in a timely manner.
Some of the best prices on their sale items I have ever seen.
I've also requested a cancelation from them once and it was sorted quicky without any problems.
Will for sure darken their door again :)

29. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic Figure, Brilliant Price, Wonderful Seller!

Fantastic figure (Trick Or Treat - 1/6 Sam figure), very detailed and beautiful, I’m very happy indeed with my purchase. At a brilliant price too (£134.99), the cheapest price on the whole of the net regarding this figure. A wonderful and friendly seller, I emailed him about the delivery of my order and he replied back in about a ten to fifteen minutes and put my mind at rest concerning my question. I would highly recommend this seller and company to everyone, fantastic website, brilliant collectables, great prices and great customer service, what more can a collector ask for.

2. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

paid for 1st class tracked 2 days later…

paid for 1st class tracked 2 days later still processing and not the first time this has happened, hardly ever responded to messages not the best company out there, usually great items just poor customer service and paying for a delivery service that’s clearly to much for them to fulfill
Update

after posting this review on my experience with the company, they them message complaining about my review and calling me ,dont offer 1st class tracked if u cant do it, when i buy from other small stores they can provide a delivery service they offer

3. elokuuta 2023
Oma-aloitteinen arvostelu
Geekynerdtoys-logo

Vastaus yritykseltä Geekynerdtoys

This order was placed at 00.34 hours on 2nd August. Our website clearly states that orders can take between 24 to 48 hours to ship out

The person ordering has had all messages responded too often within an hour

However this evening less than 48 hours after placing his order has decided to leave a 1 star review

Order has now been cancelled in full and refunded in full

Saanut 1/5 tähteä

Avoid

I ordered a figure for my Sons birthday. The figure was shown in stock so I ordered and paid the deposit. As it got nearer to his birthday I emailed them asking when it would be sent and got an abrasive reply about it being a pre order and it would ship when they get it. 5 months later and nothing. Will never buy anything again from them.

16. tammikuuta 2023
Oma-aloitteinen arvostelu
Geekynerdtoys-logo

Vastaus yritykseltä Geekynerdtoys

Thank you for your review

We received an email from you on 16th January asking when the item was shipping at the time our website had been through a major update which showed a number of pre-order items as being instock.
This order which was due for the re-issue of the Series 3 MOTU Origins figures was one such figure. Since your original email on 16th January we have not received any further correspondence from yourself until this review was left for us
At this point we are still yet to receive them and they still have not been released by Mattel the manufacturers even though they were due to arrive at the end of 2022. As we have yet to receive them you have not been invoiced for the reminder of the funds due on your order
If you would like to email us we will arrange a full refund of your order

Saanut 5/5 tähteä

I owe this company such an apology

I owe this company such an apology, I was worried by some of the reviews here and as I have Aspergeres over reacted really badly and called them names doubted there honest.But now publically I would like to recant those earlier thoughts. This company has been so polite dealing with me and supplied an excellent item in terriffic condition.I could not be happier with the product and the understanding from the company.I would happily deal with them again (if they would have me).

25. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service and bargain prices

Excellent customer service. Bought my hard to get action figures at a bargain price, arrived in perfect order and well within the expected time.

Shop with confidence. No doubt I will be buying from them again 😊⭐️⭐️⭐️⭐️⭐️

10. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Geekynovicetoys

Purchased order 10848/140323/51 on 14/march/23 and paid additional for 1st class postage.
By 16/march/23 I noticed it was stated as processing still, so I use the contact us which takes you to messenger 🤦‍♂️not a ticket, email or number.....messenger.
So I asked what was happening as I should of received the item that day, was replied with we don't update our site orders for dispatched orders and to see if it comes on 17/March/23, it never. So contacted back and was replied with.
Will send out a replacement will have a tracking number this time for us both and will get to you Tuesday.
I asked for a refund instead and was Informed with royal mail rules blah blah....

May I just add that this was on a Friday, could of sent the replacements out that day or even Saturday.
So Monday arrives, no tracking order. So I contact at 13:43 my message was read, but no reply.
So contact at 16:54 was read, no reply. Was being ignored basically.
So at 19:56 I sent another message demanding a refund because of not following up and ignoring my messages.
Get a message straight back 'I'm out and about at the moment, ill send tracking details when i get home at 9pm and you wasn't being ignored'
huh! Really ?

Anyway 9 went and nothing.....

On the Tuesday early morning at 2:34AM get an EMAIL to say item dispatched and tracking code, you know the details they don't update when they dispatch an order.
And what information did I get when I tried said tracking code
'Tuesday 21 March 2023
02:08
Sender has despatched item'

So to my surprise it did not come on Tuesday as promised. Order finally came on the following Thursday, one with a rip dent in bottom side.
My first order has never come, and the fact it never had a tracking or receipt, I'm guessing it never was sent out, and the second order is my first order, basically.

Just be aware of said company, sounds very much like an novice.

EDIT: For reply.

Never once mentioned or moaned about having to pay for delivery not being free, so unsure why that needs mentioning.
The rest is pointless.
Royal mail class 14 working days for lost items, which benefits you not me.
And telling me that an item should be with me and now saying I should of waited is pretty hypocritical of you.
As for the message's, you looked at them and didn't reply, that's ignoring me.
And I never received both items in perfect condition, one had a dent in the box with a rip, but just could not be bothered with your rubbish service to mention it....
So ya one lucky star you received ✨️

14. maaliskuuta 2023
Oma-aloitteinen arvostelu
Geekynerdtoys-logo

Vastaus yritykseltä Geekynerdtoys

The purchaser in this matter paid for Royal Mail 1st Class postage as his order did not meet our Free postage threshold.
As stated to the buyer in continued contact this parcel simply had a parcel reference number which showed no delivery attempt ever being made on it. As such a replacement parcel with goods in was sent to the purchaser via Royal Tracked 24 however Royal Mail took longer than 24 hours to deliver the items to the customer.
Royal Mail Click and Drop postage account we use should generate an email and also text message to the customer when we purchase tracked postage this has obviously not happened in this case and is something which we will need to take up with them and also our website hosting company as this appears to not be communicating together
Items which are sent by Royal Mail are not classed as being lost until 3 weeks after postage this was conveyed to the customer when he contacted us. The customer was not ignored at all, however it appears that we need to be online 24 hours a day to deal with matters such as this. The purchaser received both figures in perfect condition yet feels that his review is worthy of a 1 star!

Saanut 1/5 tähteä

Avoid!

Pre-ordered a few Star Wars figures. Months later and no news despite showing in stock on website. Finally got a response to a message saying it had been dispatched. Another couple of weeks and still nothing. No response to any further messages. Have spoken to numerous other collectors in the same boat. Avoid for preorders!

3. lokakuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Really happy with the service!

Really happy with the service. Ordered an action figure, dispatched very quickly, and arrived 24 hours later via Royal Mail.

Seller responded to questions via Facebook messenger (link on their website) within minutes. Tracking provided on request, but would have had an email from Royal Mail regardless.

Overall, really happy with the result!

8. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Appalling experience

Appalling experience. Ordered several in stock items, received no update for a week. Claimed it had been shipped when I chased but failed to provide tracking and has ignored all emails since. Will now have to pursue a refund through my card company.

Avoid at all costs!

6. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Despite the poor reviews I had a great…

Despite the poor reviews I had a great experience, purchased a Neca ED-209 toy and found the price the most competitive. Ordered on 25th January and it arrived through Royal Mail on 30th January. I did have correspondence with the seller although, I would have preferred to see a phone number in the message input contact us section. Seller provided a tracking number which allowed me to verify despatch confirmation and gave me peace of mind! Excellent seller, fast delivery, email notification, genuine products at awesome prices. Very happy with this transaction, thank you.

25. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

great service!

Having not purchased this type of collectible before I was new to where is best and safe to buy from. I came across this website, saw a great price and purchased. Then read reviews later which isn’t like me which showed some negative responses. I am pleased to say my experience was great! I needed to ask a question so emailed the website, had a prompt response to my question, then waited for my delivery. I received a tracking number which allowed me to track via Royal Mail and today I received my delivery. Packaging was great and the condition of the item was brilliant. Already ordered two more items. My only observation would be that I did not receive any email from the website to confirm once my order was shipped and had to work out that the royal mail tracking number was for that but that’s it. Thanks again geeky nerd toys for offering a good service and good product at a great price!

12. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

100% Positive Experience

I was hesitant about ordering due to the negative reviews, but a quick call to the owner, Nick, and he confirmed the items I was interested in (Home Alone three figure set) were in stock and ready to ship.

So I placed my order on Monday (at about midday) and my order arrived on Wednesday morning. The items are in perfect condition having been well protected in a sturdy outer box and with foam pellets. It seems that the auto-emails at every order stage that we're used to from Amazon et al isn't a function at Geeky Nerd, so I had to jump on their online chat function to check the status of my shipment, but I'll take that when the prices are so much lower (the same order would have cost me double anywhere else, at over than £100 more).

It seems the keyboard warriors are out in force, and perhaps it's a different matter if it's a pre-order (which can always be a bit traumatic) but my order was perfect.

11. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very Poor

Ok, so I can only blame myself after reading the other reviews but thought I would still take the gamble. It didn’t pay off.
Ordered a Christmas present for my son (£70) on the 12th November which said it was in stock, received an email on the 14th November saying it was being processed.
Didn’t hear anything for a few weeks so I sent an email asking if it had been despatched, heard nothing.
Waited a little longer and sent another email this time stating I would open a Paypal dispute if I didn’t hear back – he replied within the hour. Now, don’t expect any customer service what so ever - the email didn’t open up with: Thank you for your order, or good afternoon, neither did it finish with thanks or best regards. Literally two lines that read – Order despatched but due to Royal Mail strikes no collections or deliveries today or tomorrow.
No tracking available either – although the Facebook page says 24 or 48hours tracking on orders.
Wait another few weeks and still nothing. Ended up having to claim a refund back through Paypal resolution centre.
My belief is that it was never despatched as it was never in stock.
If you do choose to ignore the negative reviews like I did then please pay via Paypal at least then you can claim your refund easily.
Ordered from another website in the end who delivered next day.
Goes without saying I won’t use this site again.

12. joulukuuta 2022
Oma-aloitteinen arvostelu

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