Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I bought a pair of mcgregor 41cm corded hedge trimmers from GED Outlet and never even received them. I've sent 7 messages to them as you can't reach them by phone and got 1 reply back which said they... Näytä lisää
I am still waiting for my item to be delivered. It was ordered on 30th August and was supposed to be a 2 day delivery. It was supposed to be out for delivery on Friday, but it didn't arrive. Its hard... Näytä lisää
I’m absolutely thrilled with the Bush radio I bought from GED outlet. I discovered it here at a lower price than anywhere else while browsing online, and they provided quick, complimentary shipping. V... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Yhteystiedot
Unit 1, Edgar Street, BL3 6EZ, Bolton, Yhdistynyt kuningaskunta
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Keskitasoinen
252 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 76 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
All good except for the delivery!
Everything good except for the choice of Evri to deliver as they held the delivery for a few days.
7. heinäkuuta 2025
Vastaus yritykseltä GED Outlet
Thank you for the great review! We're really pleased you were happy with everything overall. 😊 We're sorry to hear Evri caused a delay delivery partners don’t always meet the standards we aim for, but your feedback is noted and appreciated.
I did not receive any charger and…
I did not receive any charger and battery with the lawnmower. In addition I have no means of contacting this company
27. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
We’re sorry to see your review, especially as we had already been in touch with you before it was posted.
To clarify, the product description clearly stated that the lawnmower was sold without a battery or charger, and we also explained this when responding to your message which you kindly responded to in order to provide further details.
We’re always happy to help and would be glad to assist with anything else you need. Please don’t hesitate to reach out again if we can do anything further.
Great prices
I'm Very happy with purchases.Lawnmower & hedge cutter. Good price. Great communication. 100 % recommend. .
19. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thank you so much for the fantastic review! We’re delighted you were happy with your lawnmower and hedge cutter, as well as the price and communication. 😊 Your recommendation means a lot to us!
Vastaus yritykseltä GED Outlet
Thank you for the kind words! We’re so glad you found everything nice and professional. 😊✨
Vastaus yritykseltä GED Outlet
Thanks so much for the excellent review! We’re delighted you were happy with the prompt delivery and service. Really appreciate the recommendation! 😊🚚🌟
RE Cordless Cutters
I was having a problem regarding the item I bought so I got in contact with yourselves .And they was so helpful with every enquiry I had .
18. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thank you for the fantastic review! We’re so glad we could help you with your cordless cutters and answer all your questions. 😊
A quick and very easy purchase
A quick and very easy purchase, unlike going via ebay.
17. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thanks for the great feedback! We're glad the process was quick and easy — just how it should be! 😊🛒🚀
item arrived on time no issues and was…
item arrived on time no issues and was exacly as advertised
17. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thanks so much for the great review! We're glad everything arrived on time and just as expected. 😊📦✅
The worst online shopping experience I…
The worst online shopping experience I have ever had. Sent email for refund.
16. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
We’re sorry to see your review and surprised by your comments, as we’ve had no contact or messages from you regarding any issues with your order. We have reached out directly by email to try and understand what went wrong, as customer satisfaction is very important to us. If you would be willing to get in touch, we’d be happy to look into this and help resolve any concerns. Best regards Naidine
Good product and all as described
Good product and all as described, and a speedy delivery , certainly working well at the minute, time will tell I guess....
10. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thank you for the great review! We're glad the product arrived quickly and as described. Hope it continues to serve you well! 😊👍⏳
Purchased a B grade McGregor lawnmower…
Purchased a B grade McGregor lawnmower at a very reasonable price. It was delivered well within the specified time. On examination it was all complete, just a few cosmetic scuffs. Well satisfied. Will definitely buy from GED again.
10. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thank you for the fantastic review! We're so pleased you're happy with your B-grade lawnmower and the great value. Glad to hear everything arrived complete and on time — we look forward to serving you again! 😊👍🛠️
Vastaus yritykseltä GED Outlet
Thank you for the lovely review! Great to hear you’re pleased with the lawnmower — and even better that you grabbed it at a discount! 🥰👍🛠️ Enjoy your new purchase!
Great prices easy to purchase free…
Great prices easy to purchase free delivery quick delivery
Fantastic
9. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thanks so much for the fantastic review! Great to hear you were happy with the price, easy ordering, and speedy free delivery! 😊🛒🚚
excellant service & quick delivery
6. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thanks so much, Lee! Great to hear you were pleased with our service and speedy delivery. 😊🚚✨
From start to finish everything was…
From start to finish everything was easy. I was kept up to date about everything about delivery.
2. kesäkuuta 2025
Vastaus yritykseltä GED Outlet
Thank you for the lovely feedback! We're so pleased to hear everything went smoothly and that you were kept well informed throughout. We hope you enjoy your purchase! 😊📦✨
Vastaus yritykseltä GED Outlet
Thanks so much for your great review! We're glad you were happy with the quick delivery and the product. 🚚👍😊
Scooter we received was clearly used…
Scooter we received was clearly used and damaged. Box was absolutely battered. No apology, just instructions for a return.
28. toukokuuta 2025
Vastaus yritykseltä GED Outlet
We're very sorry to hear that the condition of the scooter didn’t meet your expectations. We completely understand how disappointing this must have been.
Just to clarify, the item you purchased was sold as a B Grade refurbished product, which is reflected in the listing. These items may show signs of previous use and can arrive in damaged or plain packaging, but they are fully tested and come with a 12-month warranty. That said, we’re sorry if this wasn’t made clear to you.
We’re glad we could process your return and issue a full refund quickly, within 4 days of your request. We appreciate you taking the time to return the item.
Thanks again for your feedback, and we’ll continue working to improve both communication and customer experience.
Kind regards,
Naidine
Product was not clearly advertised as Refurbished
Product was not clearly advertised as being refurbished!
Even though the product was refurbished it was in unsatisfactory condition- dirty, scuffed & the main body was held together with 4 tape strips.
23. toukokuuta 2025
Vastaus yritykseltä GED Outlet
We're sorry to hear you were disappointed with your order. It appears there was some confusion regarding the product listing, which clearly stated the item was refurbished and not brand new, as you mentioned in your email. We had already been in touch prior to this review to clarify this and provided free return instructions. Once the item is received back, a full refund will be processed. We understand the timing was difficult and regret the inconvenience this caused ahead of your holiday.
Refurb product
Product was as described, used but in excellent condition. Also arrived on time
19. toukokuuta 2025
Vastaus yritykseltä GED Outlet
Thanks so much for the great review! We're really glad the refurbished item met your expectations and arrived on time. Enjoy your purchase!
Disappointing experience
Disappointing experience. Faulty lawnmower, no apology until prompted, and a lengthy returns process that I had to organise with the delivery company.
** In response to your reply, this is incorrect. I had to arrange the return as a date had not been organised by yourselves. Only the return had been initiated, confirmed by Fed Ex themselves.
The refund took 9 days to complete, not within a week, which for a lawnmower that bellowed smoke on start up, feels to me to be longer than it should have been.***
12. toukokuuta 2025
Vastaus yritykseltä GED Outlet
We're sorry to hear you were disappointed with your order. We really appreciated your friendly and understanding messages, and we responded in kind to resolve things as smoothly as possible. From the initial report to arranging collection, receiving the return, and issuing a full refund — everything was completed in less than a week. The FedEx collection was fully arranged on your behalf, with just the label to print and attach. While we're sorry the product didn’t meet expectations, we’re glad we could resolve the matter quickly and thank you again for your cooperation throughout.
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