I ordered a tee shirt and when I received it, I owed an additional $6.01 for postage. I know when I ordered it, I paid for shipping. This is ridiculous. I, like the other reviewers on this page, wi... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a t-shirt and received an empty cardboard envelope. UPDATE: I received the replacement shirt with no problems, Debated a 3 star or 4 star and decided that I will go with a 4 star because the... Näytä lisää
Yritys on vastannut
I destroyed my husband's fairly new tee shirt (Christmas gift) with bleach in a laundry oversight and was thrilled when the GearLaunch team responded to my request to duplicate the order in March. Bo... Näytä lisää
Yritys on vastannut
Garbage!!! The t-shirt i got looked like it was literally printed in someone's basement. The print was crooked, faded, and just overall terrible. After shipping I ended up paying like $35 for a ga... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.
Yhteystiedot
Salt Lake City, Yhdysvallat
- +1 844-900-0887
- hello@gearlaunch.com
- www.gearlaunch.com
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Custom Sweatshirt Order
Recently I ordered a custom sweatshirt and I couldn’t make out the logo against the color of the sweatshirt. When I reached out to customer support, my contact David demonstrated a level of care and concern to make my order right that I really found refreshing and appreciated.

Vastaus yritykseltä GearLaunch
Great service
I was initially apprehensive as my T shirt was advertised on FB . I contacted customer support to ensure they had received my order . Great customer service who assured me everything was in hand . My T shirt came today ! Good quality and I’m very pleased . No need to worry purchasing from them

Vastaus yritykseltä GearLaunch
Customer Service at its Best
The company excelled at resolving a size mishap effortless and timely.

Vastaus yritykseltä GearLaunch
Very happy with my GearLaunch order/purchase!
My order was received in a timely manner and was the product I ordered. Very happy with the quality of the product. Would recommend GearLauch and would not hesitate ordering from GearLaunch in the future!!

Vastaus yritykseltä GearLaunch
Alert and helpful service!
We were disappointed in the color of some hoodies we’d ordered, well aware of the difficulty in giving a perfect shade of color in photos. We received a prompt and nice reply and everything was sorted out in a perfect manner. Attentive, helpful and quick.

Vastaus yritykseltä GearLaunch
No issue
My ordered T-shirts were lost somewhere, but I filled in a form and they brought a replacement. Had a good experience.

Vastaus yritykseltä GearLaunch
no Honor to stated order
Placed an order and I paid to ship expidited . promised to deliver between 1/31/24 - 2/2/24. order was not shipped until 2/3/24 and it was shipped normal mail.- 1 day past the promised delivery date. they stated they could not refund my expidited fees even though they shipped past the promised delivery date. Very poor customer service and what I have read this is very common fromm this company. do not use them

Vastaus yritykseltä GearLaunch
Company went over and above in…
Company went over and above in correcting a size mistake that I had made during the ordering process, even though they weren’t required to. Very impressed with the customer service and overall professionalism. Highly recommend this company.

Vastaus yritykseltä GearLaunch
Customer Service was FANTASTIC!!
I ordered a sweatshirt from Gear Launch around the end of September. I was hoping to have it for an upcoming holidays, but it didn’t arrive on time. I was disappointed. I was in contact with their Customer Service for several days. Customer Service was absolutely FANTASTIC! They answered every question and they kept me posted on the tracking of my sweatshirt and for this I was grateful.

Vastaus yritykseltä GearLaunch
Copyright Infringement - AVOID AT ALL COSTS
My experience with Gearlaunch is not as a buyer but as a victim of copyright infringement and identity theft (third part I suspect.). My identity was copied on Facebook and then used to sell a product line of t-shirts, mugs, sweaters, hoodies etc using one of my photos of a skier in the USA Paralympic Ski Team and by using my identity as part of their design. The party 'posing' as Luc Percival then went on to spam my Facebook followers and friends giving them the impression that my business Luc Percival Photography was selling merchandise through Gearlaunch. All this has been reported to Facebook. I have also contacted Gearlaunch to ask that they cease and desist immediately, but they have not. The items are still for sale and the infringement is flagrant. DO NOT BUY ANYTHING FROM THIS SITE. My suspicion is that it is a scam / totally fraudulent.
I've attached an example of the page upon which this merchandising is being sold.

Vastaus yritykseltä GearLaunch
Instruction for Gearlaunch
The Gearlaunch Team I Suggested as a Designer > some buyer may experiance bad customer support so my advise be instantly Response for Buyer only. artiest can accepted slow response but buyer not. And Gearlaunch must Follow Redbubble Marketing Strategy For best selling.

Vastaus yritykseltä GearLaunch
I placed an order before Christmas
I placed an order before Christmas. I did not receive until after on December 28th. I have been trying for over 3weeks to reach customer service and no one has replied to me. I will never do business with company again. Stay away. Very dissatisfied.

Vastaus yritykseltä GearLaunch
Customer support responded promptly and…
Customer support responded promptly and gave me an accurate and detailed explanation of where my order was in the international shipping cycle. My order was delivered as promised after clearing customs. The product itself was even better quality (Gildan) than expected with great graphics, consistent with the original specs.

Vastaus yritykseltä GearLaunch
I hope this review is posted
I hope this review is posted. I received two tops from lovesometees.com as a gift. They are fine. However on their website they are displaying a shirt with the word "AUTISM" with a little kid's toy train. Underneath that are the two words AUTISM UNIVERSITY. That shirt is clearly insensitive and cruel. Having an autistic granddaughter. I find this shirt and the company so very offensive. They exemplify the word "bullying." I invite anyone from the company to come shadow my granddaughter any day and walk a mile in her shoes. It is heart-breaking!

Vastaus yritykseltä GearLaunch
I had to reach out to Customer Service…
I had to reach out to Customer Service and they responded in the most polite and friendly manner and looked after my issue right away. I felt like a cherished customer and that is the way I wanna feel when I do business with any company.

Vastaus yritykseltä GearLaunch
This is my first order and I am…
This is my first order and I am extremely satisfied with the customer support I received regarding my order. Ty!

Vastaus yritykseltä GearLaunch
We saw the ad on face book and thought…
We saw the ad on face book and thought it may be a scam being suspicious we checked it out and took the plunge and ordered. Can i tell you the customer service is excellent and to say it came from the USA at Christmas time wow. and the Tee shirts are exactly as advertised and great quality.
Please accept our apologies for being suspicious.
Great company great service.

Vastaus yritykseltä GearLaunch
Great customer service and good product
I was doubtful when first ordering, but the experience proved me wrong. The product was well made, on time, and most of all, the customer service was spectacular. I'd order from them again and suggest to others to do the same. Thank you for being professional, for quickly responding to any issues, and for providing a service that brings memories each time I wear the shirt.

Vastaus yritykseltä GearLaunch
I was vey reluctant to purchase through…
I was vey reluctant to purchase through this company because I had not seen anything on this before. Well, I have to tell you how wonderful they are. It was easy to purchase and the quality and the fit are amazing!! My husband got a kick out of our last name on the shirt. If you have hesitation on ordering.. I’m here to tell you don’t. Just do it!! You’ll love it! Thank you for being an honest and caring company. I will definitely order more from you.

Vastaus yritykseltä GearLaunch
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