garnier.co.uk Arvostelua 

Used garnier hair dye for years, there new formula is shocking!! Dyed my roots dark brown..my roots turned green, thought it was a dodgy bottle so brought another one, the dye in the bottle turned green. Rang customer service and evey time I told them what had happened they put the phone down on me 😡, discusting customer service. Will never be using there products again

Shocking company that do not process complaints, despite several e-mails and contacting customer services by phone too. They are a multi billion pound company, but do not care about their consumers. One of their products gave me a severe reaction, even after doing a test as per the directions prior to using it. I am still awaiting for a resolution despite sending everything they required a couple of months ago.

I have used hundreds of different home hair dye over the years (all in the chocolate brown/reddish brown shades). Will not be using anything from Garnier again. The Olia hair dye literally washes out within a couple of weeks and my hair went gingery as was washing out and the Garnier Nutrisse has made my hair BLACK. Fuming as it is nothing like the colour on the box whatsoever and I hate it. This has never happened to me before, I tried to go over it with a lighter shade of brown in desperation, but obviously it has done nothing, so I’ve literally wasted my money on 4 hair dyes for Black hair. I am going to have to wash my hair constantly to try and bleed the colour out and hope it lightens??? Cannot get through to customer services UK when call. disgraceful, they should have the colour as black on their box. Not at all happy :-(

I use the garnier BB cream and I love it! An amazing moisturiser with high spf which is great. Thank you!!

Garnier team is not helpful

I wrote to Garnier regarding a sun protection spray SPF 50 which my husband used on holiday. He had a very bad reaction to it with severe swelling and blistering to his skin. After numerous form filling in and photos sent I was informed that a refund could not be issued because I didn't have the receipt. One of my main concerns was is this going to happen to someone else, where is the customer care policy

Love Garnier Olia.
Hate the excess plastic packaging.
I love this product. Does a great job and contains no ammonia.
However, developer cream plastic bottle is huge and contains about a 1/5th in volume of cream. Sooo wasteful and polluting!

I experienced a bad reaction to a moisturiser made by Garnier, and upon reporting it to the company directly, was told that it must be due to my skin (despite me having no allergies and no reaction with any other product). Offered a £2.50 refund against a £5 product, with no accounting for the fact that I look like I have a chemical burn on my arm that is going to be visible for a number of weeks. Appalling and utterly dismissive with empty apologies.

Absolutely an awful service! I waited for 7 months for my refund and they couldn't even send me the full amount. I'll never use any Garnier products ever again!

Absolutely awful Customer Service!! Three months passed (countless emails/phone calls), and my issue has not even been looked at by Garnier!! It's absolutely crazy! No customer should be left waiting this long! Unacceptable service!