Fyber Arvostelua 

Utterly pathetic company.

I downloaded an app to take advantage of a progressive offer. I was rewarded for the first part but have been in a dispute for months over the other two tasks.

I reported the offer very early in proceedings, to receive their automated email. Despite weeks of chasing I got no responses.

I read out to the game owner (nordeus) to see if they can assist for me. After some promising correspondence in which they appeared to liaise with Fyber, I never got anywhere helpful.

Today I am told that they have rejected the offer reward due to Fraudulent Activity and that I have violated their terms of agreement. Not only is this false, I never received and correspondence to evidence their claim.

I am passive-aggressively asked to read the rules of the offer - like I had not done that already!!!

Cowardly company that avoid confrontation by blanking your emails. Offer rewards that cannot be claimed and then twist the knife by claiming YOU are the fraudulent one.

I have never experienced such a disgraceful company in my life and I cannot believe that more cannot be done to expose their corruption.

Would give ZERO stars if possible. I downloaded a progressive offer. I did receive credits for the small steps along the way, however, did not receive my credits for completing the final task. I took screen shots of everything and submitted. After a few automated responses, I finalize received an email from a person. They stated that the offer had a 38 day window and there was still 17 days left in that window. They said the company had the balance of that window to validate that I had completed the offer and award credits. I waited out the time frame and still no credits. Reached out again, and now, again after a few automated responses, got a person who informe that the offer has expired and I am not eligible to receive credits. This is complete and utter garbage! I am attempting one more time to reach a person and have them take care of this. I will be more than happy to edit my review if that happens.

Pathetic and sad, no idea with ratings like this how a company is still existing. Disgrace

Awful company. Completed an offer for them, got no rewards. Emailed them all my proof and got told I would have it sorted in 36 hours.

72 hours later, I emailed them again. I got a reply saying my ticket was updated, which now included my new email asking for an update.

36 hours later I got a new email... which asked me if I had done the tasks, to send some proof, and that it would be fixed in 36 hours. It was the exact same email they sent on day 1. Attached to my reference ticket, so I have a chat log that now has 3 responses from them, all of which are the same automated response.

They do nothing but lie. If you EVER consider using Fyber as a way to give your users rewards on your mobile phone app. Don't do it. Because a lot of the annoyance will be aimed at you, purely because Fyber screw you over and do nothing, so you can only complain at the app maker at that point and mark them down accordingly.

I've been cheated (at least) twice by not having my offers credited after finishing. Many offers have ambiguous instructions and the customer service just tells you that they can't do anything to help you when in many cases it is clearly the company's fault. I personally feel that the offer walls were designed as whale bait and as a quick and easy way to make a profit whilst seeing people as numbers.

Said they would reply in 36hrs end up not replying. What a joke of a company

Fyber is just mediocre. When it comes to large rewards, they do anything they can to make it " Expired" or " Denied" by wasting your time in horrible customer service. I have sent email after email with proof, yet to get a response saying the system couldn't find "proof." Just don't waste your time people.

Начну с того, что полгода назад я выполнил 2 оффера по играм и мне их не засчитали. Поддержка сношала мне мозг 2 месяца, и ладно бы отвечал человек, но раз в неделю присылали скрипт, как будто общаешься с роботом. Я забыл и больше не брал их предложения. Так же вычитал, что они успешно обманывают аудиторию стабильно несколько раз в год.
Тут не давно вновь увидел их, они сделали ре-дизайн, взял самое легкое предложение и за него начислили поинты... Но так как я знал, что если возьму что-то более дорогое, то меня опять обманут и будут присылать заскриптованные сообщения... В общем как оффервол не рекомендую , обманывают так же, как и Offertoro( там просто обманывают и в поддержке игнорят )

I had a TERRIBLE time with them. Their app failed to deliver a reward after I spent so much time completing the required offers. I didn't take a screenshot of these offers (since they asked for credit card info, etc.) Nowhere does it say on their app that "you better take pictures because otherwise, we will call you a liar and give you nothing!"They are placing all the burden of proof on me for their app's mistake, without telling me in advance I would need to provide it! I requested to speak to a manager, but I'm not very hopeful. I had NO idea how terrible their customer service was and now I see they have overwhelmingly negative reviews. We need to make everyone aware of this disrespectful and shady company.

Total ripoff. Changes point value needed for bonus after download. Don't trust this company

This company has a zero person to person customer service support! They absolutely WILL NOT take responsibility for any promotional misfires and after sending the same generic template canned response 5 to 6 times in a row for any single customer complaint email you are lucky to finally get an email from someone seeming to have a heartbeat only to have every point and position challenged and ruled as user error or unqualified or invalid. They go as far as to tell you to go to either of the game developers for the Originating Game that fyber runs the promotion for or the downloaded promotional bonus staked game. I have downloaded multiple games, spent hundreds of dollars reaching price levels just to have them not pay out.then they take a month of those pointless emails until the promotion is out of date and tell you that it's your fault
It's petty, it's rude, and these people should be ashamed of themselves being so dishonest and cheap. Game credits hold no fiat or physical currency value. These credits represent what they want to make but cannot use as collateral. It's not like crypto, not like stock. It's just a pipe dream that they assign a value to and we stake value to it and legitimize it by trading it for ACTUAL currency. So when they are so stubborn and cheap to deny all claims straight up, willy nilly, they take all credibility from their product, the promotions, their company, their word, and above all, their Name.... which fit most aptly because I am a personal witness... FYBER ARE LIARS! I AM DEFINITELY MOST DEFINITELY HAPPY TO PROVIDE SCREENSHOTS, EMAILS, AND ANY PROOF NEEDED TO BACK MY CLAIM. The minute they answer for any of the multitude of THEIR faults in not honoring their offers, I am more than happy to update and apologize. For now, I say this.. if your game has downloaded games for bonus currency rewards..just to download or reach levels... make sure it's not run by Fyber.. if it is... you should be the one running away! 🏃‍♂️😏 lol
Thanks
R.E.R.

I think the fact u offer just under 30 real gambling sites as apps with high paying coins is very irresponsible. Some people have gambling addictions and try to better them self by admitting they have a problem so they self exclude. Yet you come on to play innocently and have just under 30 real gambling sites thrown at you. With the coin payouts high on such apps. I don't think you have thought about the customers and put them first.

They will rip you off. I received partial credits for a progressive offer. When i completed the next task, and didn't get the gems, i filed a report. Proof provided, 5+ people emails passed through, and 3 weeks waiting, i was accused of cheating, lying or both so they didn't have to pay.

If I could rate 0 stars I would this just takes my personal info without the rewards

READ THE REVIEWS, LOOK AT THE STAR RATING. THEY WILL CON YOU OUT OF YOUR TIME AND GIVE YOU AN EXCUSE TO NOT PAY CREDITS. DONT WASTE YOUR TIME.

STAY AWAY. ONCE THEY SCAM YOU, SPREAD THE WORD THAT YOU DIDNT AND WONT GET PAID.

Vous donnez vos info personnel et autoriser ceux-ci à être utiliser dans le cadre de sois disant sondage, qui n’aboutisse pratiquement jamais, vous ne recevez pratiquement jamais vos "crédit,point,etc" quand celles-ci aboutisses.
Vous contactez leur sois disant support en carton qui vous réponde par un robot message ou ne vous réponde jamais.
La vérité c'est que vos info personnel ils les revendent sûrement! même si ils vous disent que non comme c'est indiquer dans leur règlement bidon.
Comme par hasard, depuis que j'ai donner mes infos perso sur fyber, je reçois des spamm mail ainsi que des sms avec des liens rempli de virus traqueur et qui n'ont vraiment rien à voir avec les sondage auquel j'ai souscris.
A mon avis ils ce font beaucoup d'argent en ce foutant bien de nous et profitant bien de notre naïveté.
Sur google cest indiqué leur siège ce trouverai a Berlin, donc étant un bon citoyen et une personne honnête, je déposerai donc une plainte sur le site d'interpol et auprès d'organisme qui s'occupe de ce genre de site "pas réglo".

Never answered their support mails. This company is a fraud. I have mailed them exactly three times after not recieving my reward.

They don't pay you and never answer the complaint. Promises answer within 36 hours. It's now been weeks.

STAY AWAY.

I generally play a game on my ipad, but don't normally do the games and surveys to earn extra rewards, however this week I thought why not give it a try. Well I tried a whole bunch of them, and there were mistakes - probably deliberate - in most of them. Since they required that you got 100% correct for your reward, I call that cheating. Wasting my time, and no doubt purely so they can take my info for free without giving me a reward. I reported it to the game itself, but they said to contact Fyber as they were the ones doing the games. How do they get away with it? It's pretty outrageous and impossible to get in contact with them. It happened on at least three of the games I tried (and the rewards weren't that great), so that's no coincidence. For example, which two pictures match - hardly rocket science, but the correct combination wasn't there. Then again, an 'easy' maths quiz - well a) it was easy till the last question and b) the last question wasn't easy but didn't even have the correct answer in it. And no, I didn't make a mistake, they did this deliberately in my opinion.