Foxglove Energy Arvostelua 

573
•
TrustScore 1/5 tähteä

1,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

U Switch suggested Foxglove as cheapest supplier for me. Tried to switch online. Wouldn't work. So tried to phone. Interesting. Kept on hold for half an hour and then gave up. Then came on here... Näytä lisää

Saanut 1/5 tähteä

This company has tried to take £163 from my bank today,I’ve never even heard of them,phoned my supplier to be told I had cancelled my direct debit with them how can firms like this get away with thin... Näytä lisää

Saanut 1/5 tähteä

DONT TOUCH THEM WITH A BARGE POLE. Since I switched two years ago, I have had nothing but problems with this supplier. Apart from emails most contact to try to resolve issues have been instigated by... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

in December 2018 my Electric meter showed a usage of 10399 units, in 31 days? living in a semidetached 3 bed home and my average usage for Electricity being 350 units. I discussed this obvious f... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Energiantoimittaja

Erilaisten ulkoisten lähteiden tuottama tieto

One of the cheapest energy suppliers in the UK. Switch and Save today!


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

573 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,2

Kaikki arvostelut

(573)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

one good thing is they give you plenty…

one good thing is they give you plenty of notice if a price increase is due but still one of the cheapest about

28. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 1/5 tähteä

An ok company slow customer service…

An ok company slow customer service cheap in all aspects of business

27. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Dear Colin Richards,

We're sorry to hear of your comments.

We do aim to provide the best customer service to all our customers and it is sad to hear that this was not the case for you.

If you do feel that there are areas we should improve on, please do get in touch as we do take comments and feedback on board and make changes for the better.

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Delighted with Foxglove Energy

Delighted with Foxglove Energy.
We have 2 energy saving heaters easy to program
Regular meter readings are easy to deal with.

27. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Fisher energy have been my supplier for…

Fisher energy have been my supplier for 18 months. I have never had an issue, I email my meter reading, my bill is sent out monthly with a statement that I can actually understand. One very happy customer.

27. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Good tariff rates.easy billing system…

Good tariff rates.easy billing system with easy to access online account showing usage..actual people on the end of the phone incase of any queries

27. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Good pricing and helpful when problems…

Good pricing and helpful when problems occur.

27. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

I have found Foxglove to be an excellent company

I have found Foxglove to be an excellent company - I love that they are a green energy company. The switching was easy they did everything for me - When they wanted to change the repayment structure they listened to their customers and didn’t. It is easy to relay the meter readings and I like the fact that you are informed where you come in the queue so you can decide wether to phone back. The staff are always polite and helpful

26. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 1/5 tähteä

DONT TOUCH THEM WITH A BARGE POLE.

DONT TOUCH THEM WITH A BARGE POLE.
Since I switched two years ago, I have had nothing but problems with this supplier. Apart from emails most contact to try to resolve issues have been instigated by me. Even when the Citizens Advice Bureau got involved, apart from a slight reduction in what the company says I owe, there is little or no help. I have offered a one off payment to sort this out which was rejected.

26. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Dear Mr. Vickery,

We're sorry to hear of your comments.

We do assist all our customers if they do need assistance on their accounts.

We have sent you an email in regards to your review.

Kind Regards,
Team FOX

Saanut 4/5 tähteä

In was formerly with Fischer Energy so…

In was formerly with Fischer Energy so I did not really switch. The present service is good but "savings" are not applicable. .

26. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

An excellent company to deal

An excellent company to deal. Thank you.

26. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

It was amazingly easy to swap my energy…

It was amazingly easy to swap my energy supplier to Foxglove. They not only supply my energy but I replaced my radiators with theirs and had their under sink water heater installed. I have had no problems with this firm, only good service

26. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

Foxglove Energy fulfils my eco energy…

Foxglove Energy fulfils my eco energy needs.
I feel that living in an area with no mains gas and not wanting to use bottled gas or oil as an alternative fuel by using Foxglove gives me means a cleaner conscience. I care about my environment and that for others, this helps support that.

26. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Good customer service

25. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Great customer service would highly…

Great customer service would highly recommend. When ringing fox glove you get straight through to a advisor and are not put on hold like the bigger companies.

25. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Excellent customer service from Farha…

Excellent customer service from Farha this morning, many thanks.

21. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Good Afternoon Julian Rota,

Thank you for your 5* review, it's great to hear that Farha was of great assistance to you.

If there is anything that we can assist you with, please do not hesitate to get in touch and somebody would be happy to help with any issues that you might have in the future

You are able to get in touch with us by viewing the information via our new website here - https://www.outfoxthemarket.co.uk/contact/

Kind Regards,
Team OTM

Saanut 4/5 tähteä

I have always had an excellent service…

I have always had an excellent service from Foxglove from first joining the company a few years ago. They have always been very helpful and finally helped to get my solar panel payments sorted out, which had taken me 2 years with another supplier.

The only reason I have not put a 5 is due to the billing. I provide my meter readings each quarter but very often have to chase for my bill to be ready, sometimes it is done straight away and sometimes I have to wait a couple of weeks and, in the past, I have had Foxglove ring me to chase me when I have already supplied the readings. For my last bill the solar panel payment had not been applied so I had to contact Foxglove to arrange for this to be credited.

I have chased today for my latest bill and Fahra was very helpful on the Chat, hopefully my bill will be ready tomorrow.

18. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Good Morning Helen F,

Thank you for your 4* review, it's great to hear that Farha was of great assistance to you.

If there is anything that we can assist you with, please do not hesitate to get in touch and somebody would be happy to help with any issues that you might have in the future

You are able to get in touch with us by viewing the information via our new website here - https://www.outfoxthemarket.co.uk/contact/

Kind Regards,
Team OTM

Saanut 4/5 tähteä

Very good

Very good and very pleased with everything

4. marraskuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Good Afternoon Ms Cates,

Thank you for your 4* review, it's great to hear from happy customers.

If there is anything that we can assist you with, please do not hesitate to get in touch and somebody would be happy to help with any issues that you might have in the future

You are able to get in touch with us by viewing the information via our new website here - https://www.outfoxthemarket.co.uk/contact/

Kind Regards,
Team OTM

Saanut 5/5 tähteä

Very efficient

28. lokakuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 1/5 tähteä

joined as OTM switched to bulb now poached my electric supply and holding ransom for £1500 from a disabled person SICK

you should be ASHAMED I joined back around 2 years ago and after a prise rise i left as I am allowed to do to bulb.

after your refusal, I switched anyway as advised and as I am within my rights to do so under Ofgem regulations and now its been 2 years and im bombarded with letters saying i owe £1,500

don't bother removing this either I have the letters and the emails you can't silence the truth this time

you have robbed a disabled person of their warm homes discount at a time when their ESA was stripped for a year and back pay removed you people are shameful

alo you cant lie my account number is on a letter right here it's OTM0096898 so don't bother with that trick again either

If this is not dealt with I will be seeking legal advice as this is unacceptable and I won't stand for it

it has been at least two years since I switched using the due process and no objection was raised so why now all of a sudden?

27. lokakuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Dear James,

Many thanks for providing us with your account number. We have sent you an email in regards to the review that you have left us.

Kind Regards,
Team FOX

Saanut 5/5 tähteä

I was totally gob-smacked just how easy…

I was totally gob-smacked just how easy the changeover was and mightily impressed with the call handler.

Cilla Shiels

21. lokakuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

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