Just bought a car from FOW Trafford Park. The sales executive was Mike Brown. He was very professional, not pushy, answered all our questions and concerns clearly. He made the whole process simple and... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Had an amazing experience after purchasing my Tesla recently. Had a slight fault, FOW booked if in with there service team immediately. The fault required a main dealer reset, so it was booked in s... Näytä lisää
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Overall the service at FOW was great however, after purchasing an electric car, we then asked for the battery health check. After 4 times asking and being told its either in the computer system or 'up... Näytä lisää
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I visited FOW on Friday 23/10/26 I was met by Lucas, I explained I was looking at trading in my car for a newer car. I viewed the car that was reserved & was happy to secure this purchase. Lucas was r... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
FOW is the original, multi-award winning Car Supermarket with two fantastic locations in Winsford, Cheshire and Trafford, Manchester. We were born in 1959 and have perfected the UK's easiest and most enjoyable car shopping experience with a focus on fantastic customer care and great prices - values that stay true to this day. To keep things nice and easy we launched FOW Perks to help make your car buying experience a great one! What does this mean? You can reserve any vehicle FREE for up to 48 hours (you won't find this elsewhere), buy online or instore with an expert handover and home delivery available, request a personalised video from home, arrange a test and even part exchange or sell your old car to us. To support this further, our technicians will prepare your new car to the highest standard using industry leading technology and processes. Every vehicle receives a PDI (Pre Delivery Inspection), PSI (Pre Sales Inspection) alongside quality control, multipoint photography process and final sold checks to ensure all aspects of your vehicle match the FOW quality standard. Chat to our team today, we'll help answer those all important questions and help you drive away in the car of your dreams - this is FOW.
FOW - Fords of Winsford
Yrityksen kirjoittama
- Reserve any car for FREE up to 24 hours
- Peace of mind car shopping - reserve any car for FREE for up to 24 hours.
- Enjoy an Award Winning Online Experience
- Proud winners of the 2022 AM Awards - Online Consumer Experience of the Year.
- FREE Transfers Between our 2 Locations
- Enjoy the flexibility and freedom to view any vehicle at your leisure at the location nearest to you.
- No Hidden Costs or Admin Fees
- Simply the price you see is the price you pay.
- Enjoy a Personalised Video of Your New Car
- Our Product Specialists will showcase your new car in detail for you to enjoy from the comfort of your own home.
- Buy Online - Click & Collect - Home Delivery
- At FOW, you're in control. Enjoy the UK's most enjoyable car shopping experience, online or in-store with home delivery or click & collect available.
- Multipoint Inspection
- Every vehicle is prepared to the highest standard with a multipoint inspection completed by our technicians before you drive away.
- HPI Check
- Our complimentary HPI check is performed on every vehicle for your peace of mind - included at no extra cost.
- Finance to Match all Budgets
- PCP or HP? Our product specialists will discuss your options and help secure your dream car at a budget to suit.
- Over 60 Years of Trust
- Enjoy a completely hassle free and enjoyable car shopping experience built on solid foundations over 60 years ago.
- Part Exchange or Sell Your Old Car
- Quickly and easily part exchange or sell your old car with FOW today.
Great Service Time and Time Again
Why promise when we simply deliver
At FOW you'll enjoy award winning service alongside our commitment to: HPI check every vehicle, perform a multipoint inspection before you take delivery, price check all our vehicles daily - no nonsense, just great prices, quality control and re-clean every vehicle, photograph and video every vehicle so you can enjoy peace of mind car shopping and the option to part exchange or sell your old car. Car shopping made easy at FOW.
Yhteystiedot
Fords of Winsford Ltd Wharton Retail Park Weaver Valley Road Winsford, Cheshire, CW7 3AL, Winsford, Yhdistynyt kuningaskunta
- 01606 866 199
- hello@fow.co.uk
- www.fow.co.uk
4,3
Erinomainen
13 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service with Anna the sales…
Excellent service with Anna the sales person guiding us through all the processes alleviating any worries..making it a pleasant experience.
I highly recommend FOW when buying your next car.
24. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review and recommendation! We're delighted to hear that you received excellent service and had such a pleasant experience with us.
It's wonderful to know that Anna guided you through each stage of the process, clearly explaining everything and helping to put any worries at ease. We'll be sure to pass your lovely feedback on to her!
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Anastasia Anton was extremely helpful…
Anastasia Anton was extremely helpful throughout the process of purchasing our car. The service we received was really good.
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your lovely review! We're delighted to hear that you received such great service throughout your car-buying experience.
It's fantastic to know that Anastasia was extremely helpful and supported you throughout the whole process. We'll be sure to pass your kind feedback on to her!
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
We were guided through the whole…
We were guided through the whole process by a friendly and very professional member of staff.
22. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your lovely review! We're really pleased to hear that you felt supported throughout the whole process.
It's great to know that our team member was friendly, professional and made sure everything was clearly explained along the way.
Thank you for choosing FOW, and we hope you're enjoying your new car!
Many Thanks,
FOW Customer Service Team
Aftercare team
The young lady Liv in the aftercare team has been amazing. When she said she'd do something or to contact me she always did. My query has been ongoing and Liv has been very patient throughout it all.
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for taking the time to leave such lovely feedback! We're delighted to hear how well Liv has looked after you throughout your Aftersales experience.
It's fantastic to hear that she has consistently followed through on her promises, kept in contact and remained patient and supportive while your query has been ongoing. Reliable communication makes such a difference, and we'll be sure to pass your kind words on to Liv – we're sure she'll really appreciate them!
Thank you for choosing FOW.
Many Thanks,
FOW Customer Service Team
First time of dealing with this company…
First time of dealing with this company but found the staff to be extremely helpful and knowledgeable.Had a problem with second set of keys but was soon sorted by Mathew from sales team.I also found a problem with the suspension on the car but was given permission by Aaron Blank for a repair at a garage local to myself and was re- imbursed the cost immediately. I would definately recommend this company to friends and will certainly use them again.
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review and recommendation! We're delighted to hear that your first experience with FOW was such a positive one and that you found our team helpful and knowledgeable throughout.
It's great to hear that Mathew quickly resolved the issue with your second set of keys and that Aaron was able to make things straightforward when you experienced a suspension issue, arranging for the repair to be completed locally and reimbursed promptly.
We'll be sure to pass your kind feedback on to both Mathew and Aaron. Knowing that you'd recommend us to friends and choose FOW again means a great deal to the team.
Many Thanks,
FOW Customer Service Team
All very efficient
All very efficient. Polite staff especially Alex who looked after us. Thankyou
24. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're really pleased to hear that you found the whole process efficient and our team polite and helpful.
It's especially great to hear that Alex looked after you so well. We'll be sure to pass your kind feedback on to him!
Thank you for choosing FOW, and we hope you're enjoying your new car!
Many Thanks,
FOW Customer Service Team
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're really pleased to hear that you're happy with your new car and found our sales team helpful throughout your experience.
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Buying a car in a stress free environment
The lady who dealt with my enquiry at the Manchester branch of FOW, Sarah Kirkham, was brilliant. Everything was explained nice & clearly from start to finish. Everything that was needed to be done to the car was finished by the collection time. A pleasant experience all round.
I had to drop some paperwork off at FOW Winsford the day after & all the staff there were very helpful & polite. Again, very happy with everything 😊
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you so much for your fantastic review! We're delighted to hear that Sarah made your experience at FOW Manchester such a positive one and explained everything clearly from start to finish.
It's also great to hear that all the work required on your car was completed in time for collection and that everything went smoothly. We'll be sure to pass your lovely feedback on to Sarah!
We're equally pleased that our Winsford team made you feel welcome and were helpful when you dropped off your paperwork the following day.
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car! 😊
Many Thanks,
FOW Customer Service Team
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're really pleased to hear that your sales representative was helpful and took the time to explain everything clearly and in detail.
We really appreciate your feedback and hope you're enjoying your new car!
Many Thanks,
FOW Customer Service Team
First class service
First class service. Noticed a small noise from the car. After care could not have been better. Booked everything in locally for me. All sorted with no problems. Even the garage commented on how on the ball they were!
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review! We're delighted to hear that you received first-class service, particularly from our Aftersales team when you noticed a noise from your car.
It's great to know that the team were able to arrange everything locally for you and get the issue resolved without any hassle. Hearing that the garage were impressed with how efficiently everything was handled is brilliant feedback too!
Thank you for choosing FOW, and we hope you continue to enjoy many happy miles in your car!
Many Thanks,
FOW Customer Service Team
Excellent service the salesman huz was…
Excellent service the salesman huz was extremely helpful and knows exactly what I was looking for in changing cars from viewing the car to driving away was 24 hours my part exchange price was what I had in mind over all exalant service thank you
22. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review! We're delighted to hear that you received excellent service and that Huz quickly understood exactly what you were looking for when changing your car.
It's great to know that the whole process, from viewing the vehicle to driving away, was completed within just 24 hours and that you were happy with the part-exchange value offered.
We'll be sure to pass your lovely feedback on to Huz. Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Polite and prompt service
Polite and prompt service, cars are well presented and at sensible prices.
22. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're really pleased to hear that you received polite and prompt service and were impressed with the presentation and pricing of our vehicles.
We really appreciate your feedback and hope you're enjoying your new car!
Many Thanks,
FOW Customer Service Team
Happy - for the third time.
For the third time, friendly staff, no hard selling and great guidance to a car we are happy with.
21. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review and for choosing FOW for a third time! We're delighted to hear that you've once again enjoyed our friendly, no-pressure approach.
It's great to know that the team provided the guidance you needed to find a car you're really happy with. Your continued support means a great deal to us, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Freeman - car purchase and sale
Staff have been helpful both for my wife, on first viewing of the vehicle, and myself when coming to test drive, assess and buy.
Also gave me a fair price for existing car as a trade in
21. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your lovely review! We're really pleased to hear that our team looked after both you and your wife throughout the process, from the initial viewing through to the test drive and purchase.
It's also great to know that you were happy with the part-exchange value offered for your previous car. We really appreciate your feedback and hope you enjoy many happy miles in your new vehicle!
Many Thanks,
FOW Customer Service Team
VW Passat
This is our fourth purchase from FOW, we have always had excellent service. Harry was particularly helpful, he seemed very helpful and knowledgeable.
However there was quite a damp smell in the car that I mentioned, it seemed to get worse on the drive home. I tracked it down to wet mats.
The car drives nicely and very pleased with it.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for choosing FOW for a fourth time! We're delighted to hear that you've consistently received excellent service from us over the years.
It's great to hear that Harry was helpful and knowledgeable throughout your latest purchase, and we'll be sure to pass your kind comments on to him.
We're sorry, however, about the damp smell you noticed and that you discovered the mats were wet after leaving us. This should have been picked up during the vehicle preparation before collection, and we'll take your feedback on board with the relevant team.
Most importantly, we're pleased that you're happy with the car and that it's driving nicely. Thank you again for your continued loyalty to FOW!
Many Thanks,
FOW Customer Service Team
Excellent buying experience
Great choice of cars to explore without sales pressure. Friendly efficient sales personnel. Our sales person, Mike Brown, arranged MOT, service, tax and preparation of the car. Very satisfied. Have used FOW before and will do so again.
21. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review and for choosing FOW again! We're delighted to hear that you enjoyed our wide choice of cars and the freedom to explore without any sales pressure.
It's great to know that Mike looked after you so well and made everything straightforward by arranging the MOT, service, tax and preparation of your new car. We'll be sure to pass your lovely feedback on to him!
We really appreciate your continued loyalty and look forward to welcoming you back when the time comes for your next car.
Many Thanks,
FOW Customer Service Team
Done
Searching for cars and then having to use your phone,staff where very courteous and helpful,would have liked a longer test drive,and I wasn’t entirely happy with the part exchange I was offered or the work done that I asked for,so had to wait for car to be sorted
17. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for taking the time to leave us your feedback. We're pleased to hear that you found our team courteous and helpful throughout your visit.
We appreciate your comments regarding the process of searching for vehicles, the length of the test drive and the part-exchange valuation. We're also sorry that the work you requested wasn't completed to the expected standard initially, resulting in you having to wait while the vehicle was put right.
Your feedback is valuable to us and we'll share these points with the relevant teams as we continue to improve the overall customer experience.
Many Thanks,
FOW Customer Service Team
AVOID dealing with this company.. such a joke
If I could give this rating a no star I would. From the day we picked our car up there was issues, not being cleaned on connection (filthy). Had to wait an hour for it to be cleaned, windows wouldn't go down, big dent, scratch on the door that wasn't there when we agreed to buy it, light inside didn't work, window spray on window wipers didn't work. So hard to be sent back in after a week to be sorted, took 2 weeks to do that. Then it went in again for other minor faults, so had to go in again. Now there's an electrical error that nearly made us break down on the motorway. And they've had our car for 4 weeks so far. They told us they couldn't find the fault, then 3½ weeks later said it was done and just waiting on a test drive. That was Wednesday and it's now Monday the week after still no test drive. They still have our car now.. Tried to reject the car as we have had so many problems with it and we've only had the car for just over 3 months. Please AVOID dealing with this company. Beyond a joke
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for taking the time to leave your feedback. We're sorry to hear about the experience you've described and appreciate how frustrating it must have been to experience a number of concerns with your vehicle so soon after purchase.
We would have liked the opportunity to review the history of your vehicle and investigate the concerns you've raised, including the previous repairs, the length of time the vehicle has been with us and your request to reject the vehicle.
We requested some additional information from you so that we could identify your purchase and review the case in full. Unfortunately, no further information was provided, which means we're currently unable to locate the relevant records or fairly comment on the individual circumstances described in your review.
Should you provide the requested information, we'd be happy to investigate your concerns and the history of the case further.
Many Thanks,
FOW Customer Service Team
Some much stock, it's almost a tourist attraction
Huge stock of vehicles to choose from and easily accessible to view and look inside.
Staff are readily available to advise and guide you through the purchase of your chosen vehicle.
Was assisted by Danny Keam, a proper down-to-earth salesman who was more than happy to answer any and all questions put to him and advise on the best way to purchase the vehicle. All of which made the process so much easier. Thank you, Danny.
16. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review! We're delighted to hear that you enjoyed our wide selection of vehicles and the freedom to browse and view them at your own pace.
It's wonderful to hear that Danny looked after you so well and made the whole process easier with his friendly, down-to-earth approach. Taking the time to answer your questions and clearly explain the options available is exactly the experience we want our customers to have.
We'll be sure to pass your lovely feedback on to Danny. Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Very helpful staff just a mix up with…
Very helpful staff just a mix up with where the car was located.
19. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for taking the time to leave us a review! We're really pleased to hear that you found our team helpful throughout your experience.
We apologise for the mix-up regarding the location of the vehicle and appreciate your patience while this was resolved. We'll take your feedback on board to help us improve our communication going forward.
Thank you for choosing FOW!
Many Thanks,
FOW Customer Service Team
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