I was very anxious about my payment to my school. Several times my payment was failed to reach the destination through card and student file. Then I came to learn about flywire and now I am successfu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Dear Flywire Team, I would like to sincerely thank you for the support and assistance you provided throughout my payment process.your help made the process much easier for me,and I truly apprec... Näytä lisää
Yritys on vastannut
My paid the university deposit through Flywire but her application is withdrawn. The university already approved the refund 2 weeks ago and I have send all documents requested. They confirmed over a w... Näytä lisää
Yritys on vastannut
Once customer support finally reached out with helpful instructions, it was a simple process, but it was frustrating up until that point. I received two emails - one telling me my payment didn’t go th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Flywire is a global payments enablement and software company. Flywire combines its proprietary global payments network, next-gen payments platform and vertical-specific software to deliver the most important and complex payments for clients and their customers. Flywire leverages its vertical-specific software and payments technology to deeply embed within the existing A/R workflows for its clients across the education, healthcare and travel vertical markets, as well as in key B2B industries. Flywire also integrates with leading ERP systems, so organizations can optimize the payment experience for their customers while eliminating operational challenges.
Yhteystiedot
Yhdysvallat
- support@flywire.com
- www.flywire.com
3,8
Hyvä
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You need to improve your AI replies
You need to improve your AI replies. It creates anxiety to be told payment was not received when it was already debited from our account, just because nobody was watching the attachments/proof of payments that were already provided.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Jo,
Thank you for reaching out to Flywire. We’re truly sorry your experience didn’t meet your expectations. We understand how concerning it is to be told a payment wasn’t received when it was already debited and proof of payment had been provided. Your feedback is important, and we’ll use it to improve how our AI handles payment proof and attachments.
For security reasons, we don’t provide payment support through social media. To assist you better, please contact our Support team at support@flywire.com. You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us
For faster assistance, you can start a live chat or browse our frequently asked questions in our Help & Support Center: https://help.flywire.com/hc/en-us.
Best,
Payment Experience Team @ Flywire
It takes to long for money to get to…
It takes to long for money to get to recipient.
The change from dollar to euro is too high.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Tania,
We’re sorry to hear that your experience did not meet your expectations, particularly regarding the time it took for your payment to reach the recipient.
Regarding the currency conversion, Flywire displays the total amount to be paid before a payment is confirmed, including any applicable foreign exchange or currency conversion costs and Flywire fees.
We’d be happy to review your specific payment and provide more details. As we’re unable to identify your payment from the information available here, please contact us at support@flywire.com with your Payment ID so our team can look into this for you.
Best,
Payment Experience Team @ Flywire
I'd like the quick response from ur…
I'd like the quick response from ur side, which was very urgent and you responded immediately. This actually saved me , hence I'm putting the efforts to give u feed back. Thank you
30. elokuuta 2026
Vastaus yritykseltä Flywire
Hi Monish,
We are so glad to hear that our team was helpful! Thank you for leaving us a review.
Best,
Payment Experience Team @ Flywire
Payment Discrepancies and Poor Customer Service
I transferred $25,034 net of any charges, and Flywire only recognized $25,000 and delivered to the school $24,965. I sent a request of clarification several days ago with copies of SWIFT Confirmation, and NO response from Flywire.
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Mohamed,
We’re sorry for the frustration and for the delay in getting you a clear answer.
We’ve now carefully reviewed the payment and the SWIFT documentation you provided, and our team has sent you a detailed explanation by email today addressing the amounts referenced in your review.
As payment-specific information is involved, we’re unable to discuss the details publicly.
Please review our latest email, and feel free to reply directly to it with any additional questions; we’ll be happy to continue assisting you there.
Best,
Payment Experience Team @ Flywire
Fast & reliable
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Mechal,
Thanks for using Flywire!
Best,
Payment Experience Team @ Flywire
A roughly £34 was pending for a week…
A roughly £34 was pending for a week long, and right after the payment there was no emails/sms at all! So what a sort of fantastic journey this 34 quid went through? A new moon mission is complete?
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hello,
We’re sorry to hear about your experience and understand how frustrating it can be to have a payment pending without clear updates.
We’d like to look into what happened with this specific payment. To allow our team to review the payment details and provide you with dedicated support, please email us at support@flywire.com and include your payment ID. This will help us locate the payment and investigate what happened.
Best,
Payment Experience Team @ Flywire
Vastaus yritykseltä Flywire
Hi Shabikun,
We are so glad! Thanks for your review.
Best,
Payment Experience Team @ Flywire
Vastaus yritykseltä Flywire
Hi Basaiah,
We are so happy to hear that!
Best,
Payment Experience Team @ Flywire
There must be an section where student…
There must be an section where student can verify agent provided payment slip while they are apply through a agent. Using reference number.
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Gpanda,
Thank you for contacting Flywire. We’re constantly working to improve our services, and your feedback is an important part of that process.
For security reasons, we do not provide payment support through social media. To help us assist you more effectively, please contact our Support team by emailing support@flywire.com. You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.
For faster assistance, you can start a live chat or browse our frequently asked questions in our Help & Support Center: https://help.flywire.com/hc/en-us.
Best,
Payment Experience Team @ Flywire
Refund Delayed
Hello, hope you are doing great.
I applied for a refund from Fleming College for a while now and I received a mail saying the money has been refunded to my flywire account since around the 10th of August, and I submitted all the necessary information required by me so it can facilitate the refund, but I've been receiving emails saying I should wait 5-10days which never arrives. I am begining to get worried and disappointed in the service because it's almost to a month now but my money isn't yet refunded.
Please I ask you check in to my case so I can receive my funds.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Usongo,
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience with Flywire didn’t meet your expectations.
Our goal is to make global payments as smooth and reliable as possible, and we regret that this wasn’t the case for you. Please know your comments have been heard — and they help us understand where we can do better.
We sincerely apologize for the inconvenience caused by the delay in processing your refund.
We have reviewed your refund request internally. However, due to our security policy, we are unable to provide support through social media. We will contact you separately via email to assist you further with your refund.
We are continuously working to improve our service for all Flywire users, and your input plays a valuable part in that process.
If you'd like to share more about your experience or have any questions, feel free to reply to this message — we're here to listen.
Kind regards,
Vastaus yritykseltä Flywire
Hi Velan,
You're welcome! Thank you for using Flywire.
Best,
Payment Experience Team @ Flywire
It takes longer to go be received institute
It takes longer to go be received by flyware that the usual banking system makes the process longer more than 2-3 business days
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hello,
Thank you for your feedback. We are sorry to hear that you were unsatisfied with your Flywire experience.
Flywire bank transfers take 2–3 business days, which is standard for bank transfers. We provide a tracking link and regular status updates. We also offer faster payment methods, such as credit cards and online bank transfers. When initiating a request, payers can see all available options alongside estimated delivery times.
If you have any further questions or feedback, please do not hesitate to contact us at support@flywire.com. We are always happy to help!
Best,
Payment Experience Team @ Flywire
Vastaus yritykseltä Flywire
Hi Abdessalem,
Thank you for using Flywire!
Best,
Payment Experience Team @ Flywire
Fast responsiveness and short timeline…
Fast responsiveness and short timeline to process the payment
19. elokuuta 2026
Vastaus yritykseltä Flywire
Hello,
Thank you so much!
Best,
Payment Experience Team @ Flywire
Very high exchange rate and very slow…
Very high exchange rate and very slow and tedious process!!!
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Gaurav,
Thank you for reaching out to Flywire. We’re sorry for the inconvenience and understand your frustration. Thank you for your feedback - we’re constantly working to improve our services, and your feedback is an important part of that process.
For security reasons, we do not provide payment support through social media. To help us assist you more effectively, please contact our Support team by emailing support@flywire.com (mailto:support@flywire.com). You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.
For faster assistance, you can start a live chat or browse our frequently asked questions in our Help & Support Center: https://help.flywire.com/hc/en-us.
Best,
Payment Experience Team @ Flywire
Vastaus yritykseltä Flywire
Hello,
Thank you so much!
Best,
Payment Experience Team @ Flywire
Be VERY VERY careful of using this…
Be VERY VERY careful of using this service!!! I made a credit card payment with them, then then later had to be refunded and the refunded me USD11,000 less than I'd paid! And they seem to think that's okay. BE WARNED!!
With any other card processor, if a card charge is refunded you get your full amount back, even when there are foreign currencies, and the card fees on the merchant/seller are also reversed - no nonsense about deductions for this or that fee and that they refunded at different exchange rates to what they charged you at.
Not the case with this company, they will keep a chunk of your money.BE WARNED!!!
I received an email from them when querying it, and the email only served to verify that they did very much decide to keep that amount of money. It's between 2 currencies that are pegged to each other so there are no actual exchange rate movements; just amounts of your money they 'calculate' to keep. Bottom line remains the same - THIS IS NOT A SAFE PAYMENT PLATFORM, PEOPLE CONSIDERING USING IT ARE WARNED TO USE A NORMAL CREDIT CARD PROCESSOR OR PAYMENT PLATFORM FROM A REGULATED BANK.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Rob,
We understand why seeing a difference of this size between the original payment and the refunded amount would be concerning.
To clarify, Flywire did not retain USD 11,000 in fees. In this case, the fee charged by Flywire was 1%. Differences between the original payment amount and the amount received following a refund can occur due to the currency conversion and exchange rates applied when the original payment and subsequent refund are processed.
Our team has contacted you directly by email regarding your case, and we encourage you to reply to that email if you have further questions so the team can review the details with you.
Best,
Payment Experience Team @ Flywire
Quic response
18. elokuuta 2026
Vastaus yritykseltä Flywire
Hi Pradeep,
We are so glad to hear that! Thank you.
Best,
Payment Experience Team @ Flywire
Good thank you
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Riwaj,
Thank you for using Flywire!
Best,
Payment Experience Team @ Flywire
Recent Experience and feedback
The experience has been great and smooth however checked university page the payment is still not reflected. Please check and advise.
Regards,
Yousuf
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flywire
Hi Yousuf,
Thank you so much for your feedback!
Best,
Payment Experience Team @ Flywire
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.