This is the second order for me. The first order was very professional and the product was outstanding, everyone comments on my new floor, so i decided to put down the same flooring in my bedroom.... Näytä lisää
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Chris from flooring 365 has been brilliant from start to finish offering quick samples, photos, expert advice and made the process of buying some beautiful wood herringbone flooring a breeze. I never... Näytä lisää
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When I had an issue with payment on the website I gave up. Then I got a phone call from Russell in sales and he gave great product advice as I had not allowed enough underlay or glue and sent me a pr... Näytä lisää
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Chris from sales was absolutely brilliant, from the initial inquiry to making the final payment. He was very patient in answering my many, many queries and regularly checked in at every step of the pr... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Flooring365
Yrityksen kirjoittama
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
- Extensive Product Range: Find the perfect style and grade for your home or commercial project.
- Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
- Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
- Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
Yhteystiedot
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, Yhdistynyt kuningaskunta
- 03330020175
- sales@flooring365.co.uk
- www.flooring365.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 89 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This company should be avoided
This company should be avoided. I ordered one pack of flooring. Shipping came up at £85 for a sub-£50 package. This seemed to be an error so I went onto chat to query it. I was told it was £85 due to the fact that even one box had to be shipped on a full pallet. The guy on chat then offered to put a price together and quoted £180 for shipping! He did not expIain that the online shipping price of £85 was an error. I'm not surprised! I naturally thought such craziness was a mistake and told him so. The chat ended. I was a little over a barrel on needing the flooring so reluctantly placed the order online with the online quoted £85 shipping, and the order was accepted and paid for. An hour later I received a call saying I needed to pay a further £95 shipping as that was the price quoted on chat, and was the minimum shipping price they could offer. When I called back and asked to speak to the owner his attitude was argumentative and insistent that because his chat agent quoted £180, that's what it was. 'Take it or leave it' in his words. No attempt to listen to the fact their online system must be wrong. Simply didn't care. Luckily I found another supplier who charged £45 for shipment. Delivery made perfectly. I have since read reviews and see I am not the only one getting a post-order call asking for an extra £95 on top of an already ridiculous £85 for a one-box shipment. Order at your peril! Or do what I did and find another supplier that is reasonable, sensible and not owned by a rude man with no customer consideration.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. Our delivery charges are based on pallet distribution, even for smaller quantities, which is why a minimum delivery cost applies. The initial price shown online reflects a standard rate, but in some cases additional charges are required depending on the specifics of the order and location.
This was explained during your interaction with our team, and you were given the option to proceed or cancel. We appreciate your comments, though our pricing reflects the costs set by our delivery partners.
The Flooring365 Team
Danielle was such a lovely girl to deal…
Danielle was such a lovely girl to deal with organised my delivery no problem
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know everything was sorted without any hassle and that you had a positive experience throughout.
The Flooring365 Team
Flooring 365
I have just finished speaking to Danielle from flooring 365 and she was very helpful and a pleasure to do business with very happy with the customer service and will purchasing again when needed
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. We’re pleased to hear Danielle was able to help and make the process straightforward. We appreciate your kind words and look forward to helping again when you next need flooring.
The Flooring365 Team
Purchased 50m2 of flooring and was…
Purchased 50m2 of flooring and was happy with the product.
Ordered 10% over to allow for wastage and had 3-4 metres left. Decided it would work well in a small utility room and wanted to order 2-3 more packs to complete this additional project. They expected, and would only sell me the remaining 11 they had in stock as a job lot, they wouldn’t sell me the three packs I needed. Poor customer service and zero value for prospective returning customer, certainly won’t be purchasing from them ever again
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. As this product was an end-of-line item, there were only 11 packs left in stock. Selling just a few packs would have left an amount that wouldn’t be enough for another customer to complete a room, which unfortunately makes the remaining packs very difficult to sell. For that reason, the final stock had to be sold together as a single lot.
The Flooring365 Team
Danielle provided excellent service…
Danielle provided excellent service throughout our order. She arranged a faster delivery by dispatching the first available batch of flooring immediately and then sending the remaining items afterwards. Her communication was quick and clear, and she was always polite and professional. As a construction company working to tight schedules, we really appreciate the effort she made to help keep our project moving. Great service and much appreciated.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know Danielle was able to help keep things moving for your project. We understand how important timing is in construction, so making sure orders are organised and communicated clearly is always a priority.
The Flooring365 Team
Excellent service
Frankly - excellent as always. Within 10 minutes of placing the order Danielle gave me a call to confirm everything. By the end of the call, it was confirmed that the stock was correct and the delivery time and day was finalised. Moments after the call, I received an email confirming all. 5 stars all the way.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s always good to hear when everything is confirmed quickly and clearly after placing an order. We appreciate your continued support.
The Flooring365 Team
Very quick response once order placed
Very quick response once order placed. Clear explanation of delivery process.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. Quick follow-up and clear delivery information are an important part of the ordering process, so it’s good to know everything was explained clearly.
The Flooring365 Team
Thoroughly updated
Danielle contacted myself, explaining about my delivery and what to expect, very friendly and informative.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. Keeping customers informed about their delivery is an important part of the process, so it’s good to know Danielle provided clear and helpful updates.
The Flooring365 Team
Excellent service and product
I requested a couple of samples which arrived promptly and assisted with which one to choose, when I placed my order Danielle was very helpful in arranging delivery which arrived promptly overall very pleased with experience and will purchase from here again
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know the samples helped you make the right choice and that everything from ordering to delivery was handled smoothly.
The Flooring365 Team
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know the delivery was quick and that you’re happy with the quality of the product.
The Flooring365 Team
the flooring samples never showed up so…
the flooring samples never showed up so i cant review soz 1 star
31. tammikuuta 2026
Vastaus yritykseltä Flooring365
Thanks for your review. It looks like there may have been an issue with the sample delivery. We’ve tried to get in touch and left a voicemail so we can arrange another sample to be sent out for you.
The Flooring365 Team
Daniel from Flooring 365 provided…
Daniel from Flooring 365 provided excellent & clear advice and service
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. Clear advice and straightforward service are exactly what we aim to provide, so it’s great to know Danielle was able to help.
The Flooring365 Team
Great service from Danielle
I had received flooring samples and using the Flooring365 quantity calculator, easily ordered my flooring through the website.
So I was pleasantly surprised when I received a follow-up call from Danielle, to run through my requirements and make sure everything was understood and OK.
Even tracing a previous order of the same product to confirm compatibility.
Delivery date is now scheduled.
Great service from Danielle, thank you.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know everything felt clear and well organised, and that Danielle took the time to double-check the details for you. We hope you’re delighted with the flooring once it arrives.
The Flooring365 Team
Staff very helpful
2. maaliskuuta 2026
Vastaus yritykseltä Flooring365
Thanks for your review. Our team always aims to be helpful and supportive throughout the process.
The Flooring365 Team
Website easy to access,if a 66 year old…
Website easy to access,if a 66 year old can manage it anyone can.if a I am in need of any more flooring I will be back pleasure
1. maaliskuuta 2026
Vastaus yritykseltä Flooring365
Thanks for your review. We like to think our website is straightforward for everyone, so that’s lovely to hear. We’ll be here whenever you need us again.
The Flooring365 Team
Danielle great stuff
Danielle made the experience quick and easy, definitely would recommend again thank you
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s always good to know the process felt straightforward and hassle-free. We really appreciate the recommendation.
The Flooring365 Team
Excellent service
I am an old client of Flooring365 and I am very happy with their service.
They have very good quality and affordable products.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s always great to hear from returning customers, and we’re pleased you continue to be happy with both the quality and value of our products.
The Flooring365 Team
Picked our samples and ordered 50sq2
Picked our samples and ordered 50sq2. Arrived as requested on a pallet with no damage. Staff very helpful. Cannot fault the flooring, went in beautiful. Only reason for no giving 5 stars is delivery charge. Would recommend
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know the flooring arrived in perfect condition and went down beautifully. We appreciate your comments on delivery charges, and your recommendation means a lot.
The Flooring365 Team
Danielle in customer services
Danielle in customer services was fabulous and efficient when booking my flooring delivery and making changes to my order that I had made a mistake with. Thanks
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know everything was handled efficiently and that changes to your order were sorted without any hassle. That’s exactly how we aim to keep the process.
The Flooring365 Team
Excellent service
Excellent service and Chris was most helpful and polite.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flooring365
Thanks for your review. It’s great to know Chris provided the helpful and polite service we expect for all our customers.
The Flooring365 Team
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