Flagship Group Arvostelua 

Just had a new wet room and kitchen fitted, Got to say the guy that fitted my Kitchen went (in my opinion) above and beyond Dave C you were so professional, lovely to chat with, helpfull and patient (especially with the crazy dog!!) Flagship is amazing I have health issues and they are in touch often, welfare checks, helpfull and kind. So glad I am one of their tennants

Ian fleury arrived last Monday to do my kitchen. He did an amazing job. Excellent craftsmanship. Iam pleased with the finished product. He kept me informed all the way . He is a professional at work. He also respected my home. A very polite and courteous person. Again amazing job he did .

Been in our house 26 years, Flagship took over our housing. We got offered a new kitchen, which was completed on the 5th August, work lads were absolutely brilliant, cleaned up after themselves, their boss signed the job off once we were happy, the standard of the kitchen is fantastic. Keep up the good work.

Wayne fitted my kitchen in less than two days, very respectful of my property chatted to me about what was being done great service

Had new kitchen fitted all staff were very and swept up before leaving each day. Very professional got a beautiful new kitchen, thanks to all staff and Ian Fleury for the suggestion while fitting units excellent job by all staff👍

What a fantastic job by nic and Louis very clean at the end of the day. Would say you are very lucky to have such good work man. Not one problem. Would recommend them .thanks. kitchen spotless.

Tayla was great explained everything that was happening in detail kept an eye on the progress and chased it up to make sure it was sorted. Great work done and all clean and tidy. Lovely happy friendly person that done a great job. Thank you very much.

Just had a new bathroom fitted by James W what a lovely friendly hardworking lad he was. Great communication from him and having to work in this heat I take my hat off to him

Mark came to realine my front and back doors. He greeted me with and smile and asked how I was today.
He did a very good job and was friendly and professional.

Mark was amazing he replaced our shower door after having constant problems with the seal being replaced

Mark is a great asset to the flagship team. Polite and got the jobs done quickly with no hassle.

Charlie was amazing he was the one that fitted my bathroom he had hi spirits all the time even tho he has myself going tho hospital treatment and my 2 children and 2 dogs

well I would like to move but they are not very helpful helping me to do so, live in a three bed house and want to move to a smaller house from Norfolk to Suffolk as I have family member lives in stowmarket area! Plus the house I rent got burgled few years ago and I don't feel safe in the house and discovered that the house has asbestinos in the house and now have to wait for that to be removed. I don't want to be around that when they remove it due to the dust and my heath condition. Don't like talking about his on here but think Flagship group not the best in helping their customers.

Had a problem with our back door, someone came out same evening and had a look, couldn’t fix it . Appointment booked straight away only had to wait a few days, then a very nice chap called Mark looked at, we didn’t need a new door at all just a new locking mechanism, all done quickly and efficiently by Mark.

This review is really challenging, if it were individualized id give Owen 5 stars but my experience with flagship has been inconsistent, bad and good. At times the repairmen are half hearted and repair half the job that's good enough to tide the client over for a day or so until the repair needs to happen again. But the issue is times are am or pm, so we need to take days off for the repairs that get half done then rebook. Mould is a nightmare to get resolved.

Flagship should be disgusted by there drivers parking illigally on bessemer road norwich. No parking after 8am but 13 van were parked in no parking and 3 were on a blind corner with buses and lorries struggling to get round the corner(an accident waiting to happen. Pease think about others using bessemer road!!😡

Very disappointed by the behaviour of one of your drivers. A little patience and respect on the road costs nothing, but reckless driving could cost someone their life.

Update to company reply: "We take this very seriously"... just not seriously enough to reply to my email.

Flagship fitted a new kitchen in my property. Their carpenter John’s work ethic was second to none. He worked so hard during heatwave from 8 am-5pm daily. He made sure he cleaned up at end of each day. His work was wonderful the quality of John’s work is excellent I now have a new kitchen to be proud off thanks to John’s hard work.

If flagship had more people like Dan Chamberlain doing there repairs and bathroom renovations we would all have lovely homes . He was a very polite man and he did such a efficient & great job on my bathroom & toilet upgrade. Took pride in his work and went above & beyond in his work to turn a very old bathroom and toilet into a modern day bathroom and toilet . No rush job like others I have had in my home previously. 5 stars 🌟 for Dan

Charlie is amazing. He fitted my bathroom and done an amazing job. He was very helpful, polite and always happy. He tells you exactly what he is going to do and happy to answer any questions. I would highly recommend Charlie to anyone