Fitness Blowout Arvostelua 

If you are looking for fitness equipment, look no further. This company is top of the line. From the moment the phone is answered, you will immediately discover that the employees are fully informed, and eager to assist you in every way. The owner, Jim, helped us on our second order, and he takes great care in providing the best service possible. He really helped us with deciding on the right equipment for us, and the equipment is extremely durable, feature packed, and budget friendly. As a repeat buyer, we highly recommend Fitness Blowout. Thank you Jim for providing great fitness products at affordable prices.

John and Barbara Randall

Jim ( owner) Jarryd and Augie from Fitness Blow Out are truly AWESOME!!! Jim is an absolute expert when it comes to ALL and ANY Fitness Equipment there is. I was on the fence on whether I should use Fitness Blow Out due to some unflattering reviews I read on line but Jim truly wanted to earn my business and he DID !!! Jim actually had the president of a large fitness equipment company ( First Degree - Paul )call me and validate that Jim( Fitness Blowout ) is the absolute Best #1 Fitness Equipment retail/online business there is. Paul spoke extremely highly of Jim and that was enough for me to go with Fitness Blowout and Im extremely glad I did . With out a doubt when it comes to selection , price and most importantly customer service , No One is better at it then Jim and his staff at Fitness Blowout !

I bought a Le Tour De France stationary bike from them, and they talked me out of buying the manufacturers extended service plan.

Shortly after the manufacturers warranty expired, the bike broke. Fitness Blowout told me to call manufacturer. I requested a service call and was told I'd have to pay a trip charge. I asked how much, they couldn't answer. They promised to set up call with their subcontractor for service.

Subcontractor claimed they called and left messages, my phone log says they didn't. Fitness Blowout asked me for a specific time to call, I provided several times and they never called.

After about 6 weeks, I finally got a trip charge quote from subcontractor by learning who they were and emailing them. Charge is $265.00, and it was implied that two trips would be needed (one to diagnose, one for repair).

It's my impression that Fitness Blowout has no intention of ever doing any warranty work.

I've got a quote from Sears of $95 for repair, plus parts.

Fitness Blowout ripped me off.

I have used my elliptical almost every day since I purchased it in 2009. It is gym quality very well built. I have had no trouble with it. It is quiet so that I can watch television while I workout. I bought it direct from the manufacturer so it was less expensive than buying it retail. I recommend it.

Move very quickly from this website. I had to file a lawsuit to get what I purchased. The website is slick. It's easy to use, the graphics are great. You can view the owner's family picture. And if these don't hook you, you have Hulk Hogan, Cheryl Crow, and Michael J. fox apparently endorsing the site. You are drawn in; you want to trust these people. What could go wrong? Most everything!
Working with Fitness Blowout has undoubtedly been the worst customer experience I have ever had. I purchased a Precor 576i elliptical in November 2013. I received the machine in December, but the wrong console was attached, it was not completely functional and it was cracked. I spent tens of hours on the phone, mostly waiting for someone to pick up, functioning as my own service rep and as go-between between the various departments, but none of the service reps could solve my problem?! I was put in contact with Jarryd, the Assistant Director of Customer Service, who, after weeks of frustration, lost sleep, unanswered emails, complaints to other reps, just so Jarryd would respond to me, sent me the top half of the wrong computer console. It was then that Fitness Blowout realized that they had sent me the wrong machine as well.
Meanwhile, I had filed an online complaint with the BBB of Los Angeles and Silicon Valley, but they closed the case as Fitness Blowout did not respond to three attempts at communication. I refused to accept the lesser machine, which clearly was not the machine advertised on the website, for which I paid $3700.00. Many months into this process Jarryd finally suggested that I be shipped a new machine. Then he stopped communicating with me. I spent tens of more hours pleading for help and complaining, to no avail. I sent a certified letter to the owner, Mr Jim Rosen, notifying him of my intention to sue if the problem were not resolved, but received no response. Using an online small claims filing company, I filed a small claims lawsuit at Inglewood Courthouse, Superior Court of California, Court of Los Angeles, Southwest District and soon after the court date was set (June 26, 2014), Jarryd emailed me, astounded that I was still having problems?! I ultimately received the elliptical I purchased and the suit was dismissed on June 3. This was a six-month nightmare, easily confirmed at the BBB and Inglewood Courthouse.
It is hard for me to understand how this company stays in business. They claim that 95% of customer problems are caused by their distributors, but it seems to me that the real problem is in how Fitness Blowout responds to the mistakes that are made. No one seems to know what is going on. No one would take responsibility for my problem. I believe that without a court date, I would have been left with a $3700.00 useless hulk of metal. The on-line complaints about Fitness Blowout are maddeningly consistent. Be very careful, be wary of the positive reviews, and save all documentation, or better yet, go somewhere else.

I found this company because it was the only one that had videos on youtube showing me how the machines actually worked. I ended up spending thousands of dollars with them on a Galena Bodycraft Corner Gym. I spoke to Diego when ordering and he was very helpful with his explanation of the system. After I ordered, I got a confirmation email and then didn't hear anything for a week or two so just out of curiosity I googled Fitness Blowout Reviews... and I saw so many negative reviews that I completely freaked out. But I figured, it was too late now so might as well wait and see. I read the email confirmation carefully and it said that I could expect to receive the equipment in 30 business days. Sure enough, 5 weeks after ordering the gym, it arrived completely as promised and without any damage. I had ordered the white glove service and unfortunately they company that they outsourced that service to... "Optimus" was not as great. I had to hunt them down to set up an appointment. But finally I was able to set up the appointment and they arrived as agreed, and the subcontractor they sent was excellent. Now I have been using the gym for a week and I absolutely love it. It came with a poster showing all of the different exercises and an interactive DVD. i am doing much more now than I used to do in a full gym. So I am here to defend Fitness Blowout from all these bad reviews. Whenever I called they ALWAYS answered my call. I would definitely order from them again.

I purchased a treadmill from fitness blowout in 2009. It developed a start-stop problem this year. The sales associate diagnosed the problem and was very helpful with his instructions. In addition, the company, sent a new cable at no charge.

I am a disabled veteran and I rely on my treadmill for peace and relaxation cause it just clears my mind of everything that happened in Iraq. When my old treadmill brokedown i decided to order a top of the line used one from what i thought was a reputable dealer, a Precor 966i that the dealer told me was like a new used car that it would last awhile but after awhile you might have to replace parts and it could get expensive but the treadmill would last me years. Well decided to get a small loan to get the treadmill i have always wanted and every since than i have regretted it . I ordered it in November of 2013 never got it till late January 2014, worked fine for a week than all of the sudden things started going haywire. Started to take treadmill apart and looked inside the components the dealer had done nothing to get it ready there was dirt dust and just crap everywhere. they did not replace parts that needed replaced it took 2 months for me to get a display board than after i fixed it several other problems came up immediately afterwards with the IFT module, metric display board, metrics display cable, data communication cable, and since i told them i needed them parts i have been getting the runaround and have been waiting over 4 months on these parts now. This is all thanks to Jarryd that pathetic customer manager he his an the people above him who do not put the customer first all they want is your money and to rip you off so i encourage you to call me jerry jacks at 740-367-7574 to get more details on this company and what has happened to me .

purchased four Life Fitness Life Cycles on 4/4/2014. Received on 5/20/2014. Two were damaged and one is missing a battery. Notified them right away, sent pictures, filled out everything that was required. It is 6/22/2014 after leaving emails, text messages nothing has been resolved. Would be nice to get a call back or an email.
Would not recommend using them.

It is now 7/27/2014. The two damaged Life Cycles which had console damaged have still not been fixed.

Wish I would have read reviews before buying from here. Purchased a treadmill in 2012. Immediately had problems with the belt. Called and got the run around for 6 months until the full factory warranty was up. Front roller broke. Belt tore. When I tried to claim my new belt (after purchasing new roller & had originally purchased 'lifetime belt replacement warranty') I got more run around and delay. Did everything they asked, sent pictures, etc. Filed BBB complaint, comapany would not respond.
Bottom line, I'm out $1200. Piece of garbage treadmill from a scam company. DO YOUR HOMEWORK and google the reviews (not ones on the website as they leave all negative ones off).

I had a few questions about the shipment of my equipment and the agent Jarryd did not get off the phone with me until we tracked it. He even called UPS directly for me. It put me at ease and I received my equipment in a timely manner. I highly recommend them !!

I had originally looked for a nordictrac, but ended up ordering a free motion treadmill and let me tell you: BEST DECISION EVER! Not only is this treadmill an amazing product, but the fitness experts knowledgeable and they are with you every step of the way as well as the customer service team. I will DEFINITELY be ordering from fitness blowout if i wish to purchase anymorr fitness equipment.. if it isnt broken, dont fix it eh? ;)

I recently had back surgery and my physical therapist recommended I purchase a recumbent bike to aid in my recovery at home. FitnessBlowout offers extremely competitive pricing and some of the best customer service I've ever received. I received my equipment several days before my expected delivery time. My equipment was missing a user manual so I called and spoke with their rep Amanda and she was courteous and assisted me with all my questions in a very prompt manner. I would absolutely recommend fitnessblowout to all my friends and family.

I purchased 15 pieces of equipment from fitnessblow out a few years back to establish a nice home gym, spending well over $10K. Everything was great until I needed warranty work, which took over 4 months to complete on one machine and was never resolved on the other. I was told the electronic parts were not covered so they talked me into buying an additional lifetime labor warranty because then I would get a discount on the parts. I was told that all of the parts on my machine were covered except the electrical parts. The axel broke on my elliptical machine and even though this was not an electrical part, I was told it was not covered. When the technician came out to tell me the axle was broke (which I already knew), he charged me $103 for a trip charge then said he was a third party and I would have to go to fitnessblowout to order the part. He didn't give me a part number or anything so then fitness blowout said they could not help me. They said I would need to disassmble the machine myself to take a picture of the broken part because they do not have access to the information from the third party THEY hired to do the warranty work. Again, wanting to charge me for the part even though it's not electrical. Then I would have to put the part on myself or pay another trip fee of $103. So much for free labor and nonelectrical parts. I have spent so much time and money trying to get the warrantly work done that I could have purchased another machine and that is likely what I will end up doing because they have indicated they don't know if they can get the part since it's an older machine (although they just sold me the labor warranty in March this year). Very shady to sell a customer a warrantly on a machine that they don't even make parts for anymore. I asked for a refund on the warranty that I recently paid for in March of this year since they can't help me and there are various hidden charges and they said warranties are non refundable. Additionally, throughout the whole process my emails were repeatidly ignored and I had to keep sending follow up emails. The representative intially sent an email on March 18 indicating he would get back to me the next day - I did not get a reply until April 29 after having to send various other emails. It Had to send an email to Jim Rosen himself to even get someone to answer my origninal email and follow ups. It is now May 19th and my equipment is still not fixed. Just go elsewhere where you can easily get your warrantly work resolved and not pay for things that are supposidly covered. Did not appreciate the misrepresentation.

I placed an order with Fitness Blowout on 02 Jan 2014; on Feb 18 UPS called to inform me that they had the life fitness elliptical at their warehouse in Dothan Alabama, but that it was broken, so I had it sent back. It took Fitness blowout until 3 March to return the damaged equipment, it just sat there in the UPS warehouse for 15 days. So 2 months have gone by, and Fitness guaranteed delivery in 35 business days. I just got tired of waiting, so I called to cancelled my order, but 2 weeks goes by and UPS calls again " another elliptical is here at our warehouse ready for delivery that was on 1 April so I refused delivery and asked UPS to hold it until I made contact with my bank visa Dept. and to contact Fitness blowout to cancel the order once again, this time asking for an email conformation. You better make sure to document every conversation and save every email you get because FB will say that you will have to pay for shipping both ways and pay a 20 percent restocking fee. They even stated that they always win their case with your credit card company and that I'd loose. Fitness Blowout, Steve Barzilai Vice president of sales, called the day after on 8 April 2014 and talked me into receiving the shipment only to find out that it was another broken elliptical. Called Alvin and sent pictures of the damage in which he said he'd put them on order. Now it is 28 April and they just put the parts on order; just one more lie/excuse. Four months have gone by and I have a broken life fitness elliptical, that I paid $2600.00 for, sitting in my garage. I just got off the phone with FB to cancel this order and have them come pick this junk up. I'm tired of the excuses and lies. I've talked to Fitness Blowout over the phone about 5 times and each time they've told me that the last customer service person I've talked to no longer worked there; this happened on 3 different occasions an makes one suspicious. This time it was he was sick and that's why your parts weren't ordered??????

Ordered a brand new Reebok Crosswalk RT 5 Series treadmill and Lifetime Warranty from Fitnessblowout.com for their ADVERTISED internet price of $799.00 on 2/17/2014. My credit card was charged on 2/18/2014. Received unit on 3/5/2014. They sent a "scratch and dent" / refurbished one, even though I ordered a brand new one. Fitnessblowout.com calling center kept telling me that "they are waiting to hear from the manufacturer" as far as what had happened. It took until on 3/13/2014 to receive finally notification of the following:

"I apologize for not getting abck to you soon. I wanted to research how you were sent a machine that was a return. It turns out the vendor made the mistake and that particular model you ordered is not brand new. I’ve now updated our website to avoid this form happening going forward. I understand you thought you were getting a new treadmill and I hope you can understand that’s what we thought our vendor was going to send you. With that said, there’s three things I can do to help you out.
1) Pick up the unit and provide you a refund
2) I can forgo the profit we made on your order and refund you $127 if you would like to keep it
3) We can ship you a brand new treadmill (see link below) at a discounted price.
This unit retails for $1297 but I can take a $100 off the price due to the circumstances. If you wanted to go ahead and get this treadmill, you would only have to cover the difference of $398. I sincerely apologize on behalf of our vendor for this error happening. I do want to help anyway I can. Please let me know which option you would like to move forward with and I’ll execute immediately. Thanks!"

Wow, they really go all out there don't they? It is a farce! Most companies that were at fault with FALSE ADVERTISING AND NOT BEING AUTHORIZED TO CHARGE A PERSON'S CREDIT CARD FOR A REFURBISHED UNIT WOULD IMMEDIATELY send you a brand new unit at their cost, but not FITNESSBLOWOUT.COM! THEY ARE SCAM! DON'T BUY FROM THIS COMPANY. RUN AS FAST AND FAR AWAY FROM THEM AS POSSIBLE, LIKE ALL THE OTHER REVIEWS SAY. DON'T BE LIKE ME AND DISCOVER THIS REVIEW LINK AFTER YOU ORDER FROM THEM! In my opinion, they had no intentions of sending me a brand new unit all along; it is just a money making scam!

Needless to say, I had chose option No. 1 (Pick up the unit and provide you a refund), and to date, 3/27/2014, I still have not received information when they will be picking up this unit. They know how to work it, and I am sure nothing will be done until my credit card company finishes my dispute claim or the Attorney General gets to them first, as they have no morals or values and they should be shut down...but remember their famous line "Health and Happiness"!

I ordered a $3000 equipment last Dec.5, 2013 but after they charged my credit card , you are on your own to figure out where was your order ...No 1 wants to talk to me when I follow up after 8 weeks of patiently waiting that was supposedly 2 weeks delivery then 3 weeks , a month , the receptionist was rude to customer that has paid already she said she only connects call for new ordering people. It's good my credit card got my money back because they want me to pay for 20% restocking and shipping fee for an imaginary equipment which they don't have in stock to ship to me. Thanks to my credit card staff , I don't have to deal with scammers.

I am beginning to wonder if they are a company really in business or not. I ordered a rower and a treadmill in December. Today (Feb 10) I finally received both items but I paid for set up and white glove service and I can't get anyone to answer the phone or e-mail me back. I so regret buying from them. Please just use some local fitness equipment dealer!

I ordered a Diamond Back elliptical on December 2, 2013 and was promised Delivery by December 20th. My credit card was charged immediately for over $2200. It is now almost February and I have not received it yet. I can't get any response from anyone at the company either by phone or email. I am now dealing with my credit card company to investigate the company and get me a refund. They are quick to take your money and sell you extra warranties and rubber mats, but that is the last time you will hear from them.

I don't understand why this place is still in business. They are horrible!! They are quick to process your credit card and then sit and sit on your order. When you call to find out why you haven't received your order by the promised date, you get lies after lies and that is only after demanding that you speak to someone. They don't return phone calls or emails. When you do sit on hold for 45 min and get a customer service rep on the phone, they give you the run around, say they will look into the order and never call or email you back on it. You call again and it is more of the same. It is the most enfuriating purchase process. With my current knowledge of how they operate, I would have paid more and purchased our bikes elsewhere. Also, when we finally received the call from the shippers (more than a month after the promised date and two months from purchase) they had only ordered and sent us ONE bike when we ordered TWO. We are now again dealing with their unresponsive, horrible customer service to get the second bike!! I would like to mention again that they charged our credit card for the full amount on the date ordered, not the date shipped.