First Tech - Sammamish Arvostelua 30

This was one of many examples where Vantana from First Tech was simply extremely responsive, patient - and just all around great. I felt valued as a client from the beginning to the end.

We have been clients of First Tech for many years, and we are very satisfied with the overall bank services. The personalized service provided by Shaveta Sharma, our client representative, has been excellent. She has always been attentive and very responsive to our needs. We recommend them.

Have been working with Shaveta for several years now. She has been an essential part of my experience with First Tech. He dedication and attention to detail is nothing short of exemplary and Terrific. I have never had an issue that did not get resolved, all thanks to her willingness to help and assist. I am very Grateful to her for all her support.

Shaveta Sharma was knowledgeable as she provided us with high quality of banking services during the last several months. She was very responsible when she handled our queries and requests when we were out of the States.
We want to recommend her banking service to more people. Thank you very much again!

I recently visited First Tech Sammamish for assistance with some business queries, and I couldn't be more impressed with the service I received. Lowie Chen, Devan Mitchell, and Andrew Ng were exceptionally helpful, efficient, and friendly throughout the entire process.

From the moment I walked in, I was greeted with a warm welcome and a genuine willingness to assist. Lowie, Devan, and Andrew took the time to thoroughly understand my needs and provided clear, concise, and practical solutions. Their professionalism and expertise were evident, making the entire experience smooth and stress-free.

What stood out the most was their friendly demeanor and the personal touch they added to their service. They made me feel valued as a customer and ensured that all my questions were answered promptly and accurately. It's rare to find such a high level of customer service these days, and I truly appreciate the effort they put into making my visit a positive one.

I highly recommend First Tech Sammamish to anyone in need of financial services. Lowie Chen, Devan Mitchell, and Andrew Ng are outstanding representatives of the company, and I will definitely be returning for any future needs. Thank you for the exceptional service!

We needed a notary for a release of mortgage and he was very helpful in completing it. Also, he helped inform us of the changes in the checking and savings account rates, along with recommendations for the best CD given our circumstances.

Great customer service. Really wanted to help me.

Lowie is the best! She provided excellent customer service for accessing our new account and answered all our questions.

Very knowledgeable stuff. Everything was well explained and solved in a quick time.

When I made my first payment early, I used the information given in the loan docs I got from the dealer. The PO Box was wrong. When I reached out get some help on finding the payment, all I got was, "We don't have that PO Box. We can't help you. Check with your bank." All three times I email, I got unsupportive, it's your problem, check with your bank responses. When I went back on the webpage to get info for my bank, the $600 payment had been posted. That I used the PO Box listed in the loan docs was ignored by those who responded. Throwing it all back on me and my bank was not good service. Although the bank had a Washington address, I cannot tell if it was the Sammamish bank as the one listed below does not have a PO Box.