First Tech - Houston Arvostelua 16

Manuel understood my situation very well and guided me very well in a very calm and proper manner. Their expertise in handling all kind of customers seems very good. Let's continue the trend.

1) The prompt and swift response of Mr. Jason Warner
2) Immediate taking care of customer, makes feel someone taking care results to gain trust which is very much needed in terms of the banking
3) Dealing with patience and understanding the needs with proper guidance and support

The customer service has always been top notch. I appreciate Stacey for listening to my concerns and going above and beyond. This location in general has been amazing overall!

Stacey was an absolute professional the moment I walked in . I appreciate her for take the time to answer all my questions and assist me with my accounts . She’s been the best so far

Jason was friendly & professional - he answered all of my questions & got me in and out quickly without me.feeling rushed!

I’ve been using the Bank First Teach app, and I’m really impressed! The interface is clean and easy to navigate, making banking tasks simple and stress-free. I love how secure and reliable the app feels, and transactions are processed quickly without any issues. The features are very user-friendly, from checking balances to transferring funds, and everything works smoothly. It’s definitely one of the best banking apps I’ve tried, highly recommend it!

It was great as Sue Pongkhamsing was very helpfull

Tahzeen Nasiem was amazing in helping me open a business account. Her communication was unmatched; she made this process so smooth and convenient. Would highly recommend!

I spoke with Cara! Very professional and explained every step of the process from beginning to end. Cara is top notch and you can tell she loves her job. She highly knowledgeable in her work and I could feel her smile the entire time I spoke to her. There was a slight issue with the payoff on my vehicle, but Cara ensured me she would take care of it and call me back with a solution; and she did just that. Thank you Cara and the team at First Tech Federal Credit Union for everything. It was a great experience! I look forward to working further with your company!!

Jason and Sue are great and helpful to finalise the Auto loan. Jason did the initial
Process and loan got approved in 2 hrs and got the final cheque in the same day. I went to collect the documents and got introduced to Sue and she is great and looked after my needs.

Great personnel, competitive products

I’ve absolutely loved banking with First Tech Credit Union! The customer service is truly outstanding—Sue, Stacy, Rachel, and Jason always go above and beyond to make every visit a great experience. They greet me by name every time I walk in, which makes it feel so personal and welcoming. I couldn’t ask for a better team or banking experience!

Sue Pongkhamsing was one of the most helpful people I have encountered in any service position for quite a few years during my visit. Her follow up calls confirmed that I was banking with the right people!

Awesome financial institution. Really great.