Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered an Electric Stove looking fire. Arrived promptly, Installed and all OK until 2 days later it started a clicking noise. Fireplace World were brilliant. Offered to collect and full refund or rep... Näytä lisää
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Very quick delivery, updates every step along the process. Absolutely perfect fire, worth every penny. Can’t fault it, lovely heat off it and flames are so life like. Very happy indeed
purchased a tv back board from the company recently and it was easy to order and delivery was prompt. the only criticism i would have is there is a limited choice of colour/finish available. that... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Fireplace World
Yrityksen kirjoittama
At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
Fast delivery and no quibble returns.
Fast delivery and free returns - Guaranteed!
At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page.
Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.
Yhteystiedot
St Thomas Road, HD1 3LF, Huddersfield, Yhdistynyt kuningaskunta
- customer.support@fireplaceworld.co.uk
- www.fireplaceworld.co.uk
4,7
Erinomainen
10 t. arvostelua
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Was really worried about ordering my…
Was really worried about ordering my fireplace online but there was no need to be! I love it.
Delivery was made within a couple of weeks of ordering and all the different components were well packaged. The delivery team rang on the morning of delivery to say what time they would arrive. It had said that my order would be a doorstep delivery which I was worrying about as I live on my own but they did lift everything into the hallway for me.
All the components are true to the pictures shown on the website and assembly was fairly straightforward even though instruction manuals were not the most detailed.
I would recommend this company to my friends and family.
1. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Delivery issues
I found a fireplace suite I liked , placed the order only to be told they do not deliver to my postcode , even though the website claims they deliver to every mainland postcode , I called and was told they do deliver to every postcode just not every item , false marketing, I tried numerous family members addresses with the same result , I had to have it delivered to a friend with a London postcode, the delivery drivers had to drive past the end of my road to get there, absolute madness, on the other hand the suite is lovely , just beware of the false marketing regarding delivery
1. maaliskuuta 2026
All went smoothly
On ordering my fireplace I got a prompt delivery date and it was delivered on that date. Unfortunately there was a dent in one of the parts so I sent an email asking for a new part and this was delivered the next day - no hassle. It was well packed and straightforward to assemble, although assembly time was estimated at 10 minutes and it took me over 2 hours. I think they must have been watching a speeded up film.
28. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.
From initial order can't fault this…
From initial order can't fault this company, easy to order speedy delivery & to top this off fireplace looks amazing.
If you want a focal point, this is the one to buy. Love it, it's gorgeous.
28. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the item. Thank you for shopping with us. Kind Regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
ceramic wall hanging fires…
We brought 3 ceramic wall hanging fires for a rental, they were well packed and arrived within days.
We will use again when needed.
17. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Makes fire look more authentic…
Makes your fire look more authentic with the flu. Great little addition to the room at a very reasonable price.
8. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Very happy with my purchases from…
Very happy with my purchases from fireplace world. Definitely recommend them. Love my new fire & delivery was quick.
22. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World
No response from customer services…
No response from customer services about the stove handle dropping off on taking the stove carefully out of the box. They say to check it on delivery but the DPD driver was off like a shot so no chance of that happening.
23. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you for your feedback and review. We can see our support team responded to your email and have not received a response back. Please check your junk/spam email and provide a response.
Kind regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Good service and communication
20. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Sadly the materials are poor quality…
Sadly the materials are poor quality and pieces of the surround are chipped. It came in a broken torn box badly packed with fixings loose and missing. Not been able to build yet as trying to source the fixings we need.
Really disappointed as it looked so good on the web site
22. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, We would like to sincerely apologise for the way your item arrived and for any inconvenience caused. Please contact our support team if you require any help.
Kind regards Fireplace world.
Great product
Great product, very easy to assemble and looks great.
Delivery was quick
21. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the item. Thank you for shopping with us. Kind Regards, Fireplace World
Excellent quality for the price.
10. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Lovely fire chimeny looks very…
Lovely fire chimeny looks very effective on my electric log burner. Price was great and cheaper than major competitive sellers Amaz***. Item arrived quickly and packaged well very pleased.
11. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
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