Fridge is not an undercounter fridge and does not fit under a kitchen worktop counter. They also did not refund the full amount charging a restocking fee of £40 which was not fully disclo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I'd paid extra to have 3 inner tubes delivered in 48 hours, but they weren't despatched for 3 days. When they arrived, two were the wrong size. However, Farming Parts did their best to correct this a... Näytä lisää
Yritys on vastannut
15 days after placing the order, my part has arrived. I have, in the meantime, had to pay a contractor to finish this piece of work. Have upped the star rating here, as I have received the part and th... Näytä lisää
Yritys on vastannut
Excellent service, todays order as always arrived safely and in perfect condition, used many times and totally recommend you to do the same. Great items always delivered on time... even last minute C... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Traktorikorjaamo
- ja myös
- Maatalousjärjestö
- Maatalouskoneet
- Maatalouspalvelu
- Maatilamyymälä
- Traktorikauppias
Yrityksen kirjoittama
Farming Parts are the UKs Largest Tractor and Machinery Parts store. Stocking genuine Massey Ferguson, Fendt & Valtra parts, spares and merchandise. We also stock the highest quality aftermarket parts for the worlds biggest tractor brands.
Yhteystiedot
24-26 Market street, BT536EB, Ballymoney, Yhdistynyt kuningaskunta
- 02827663324
- info@farmingparts.com
- www.farmingparts.com
3,2
Keskitasoinen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Placed my order with Farming Parts on…
Placed my order with Farming Parts on May 11, 2022. They thanked me for my order and I have not heard from them since. Its been 10 days since I placed my order (todays dated May 20, 2022). An email or tracking number would be greatly appreciated.
20. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Kael,
Thank you for taking the time to leave us a review. We are extremely sorry about the delay in dispatching your product. We have contacted you to explain the delay further and will look to resolve this situation as soon as possible this morning (23/05/22). Our customer support is Monday- Friday 8.30pm to 5pm so our apologies this is only being picked up now. We will update you further as soon as possible.
Kind Regards,
Farming Parts
Oil filter
I've only ordered a tractor oil filter,it was reasonably priced and arrived 4 days after order.I will buy from them again.
20. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Stephen,
Thank you for taking the time to leave us a review. We are delight to hear you were happy with the pricing and delivery times. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Excellent service
Excellent service. Goods arrived on time. Would purchase again from Farming Parts.
20. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Len,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided & delivery times. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Order despatched swiftly and arrived in…
Order despatched swiftly and arrived in good time. Will definitely use farming parts again !
18. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Debra,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided and the delivery times. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Still not despatched and no…
Still not despatched and no communication to explain the delay.
17. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Jane,
Thank you for taking the time to leave us a review. We are very sorry your order is yet to be dispatched, this is very uncommon but I have the relevant team looking into it and we will be in touch right away with an update for your order. We will call and send and email updating about this so you can let us know how you would like to proceed with the order.
*****Update******
Hi Jane,
Since receiving the feedback we have contacted you with relevant information about your order and it's delay. Since this, the item has arrived with us and we have dispatched it right away to you to get it to you as soon as possible in todays post. We are sincerely sorry for this slight delay and hope the resolution to this issue is satisfactory
We look forward to working with you again in the future to show that this delay is an anomaly.
*****************************
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Brilliant company
Brilliant company. Easy to use site.
Delivery was quick and the item is just as should be. Very pleased.
16. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Samantha,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service and delivery times as well as the product purchased. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Excellent service from this company.
Excellent service from this company.
Fast and reliable
15. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Mathew,
Thank you for taking the time to leave us a review. We are delighted you were happy with the service and look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
At the time of sending me an email to…
15 days after placing the order, my part has arrived. I have, in the meantime, had to pay a contractor to finish this piece of work. Have upped the star rating here, as I have received the part and the phone customer service was particularly good. Can't help feeling if there are delays, then we should be kept in the loop either by automated or manual means to show we are not forgotten. Rather than waiting for initial bad feedback to suddenly jump into action, so dropping 1 star because of having to hire the work out
13. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi John,
*** Reply To Updated Review ***
Great to hear from you!
We are very thankful that you have taken the time to update your review as well as highlight areas you think we could improve on. We take all feedback on our service seriously and these changes are being implemented as we speak to ensure no other customers are left frustrated with possible delays.
We are extremely sorry for the delay and thank you for both your patience and understanding throughout this process.
Thank you again for choosing to shop with us and we look forward to serving you again in the future
Kind Regards,
Farming Parts
****
Thank you for taking the time to leave us a review.
We are sorry your order has been put on hold. Unfortunately there was a slight issue with our supplier that has held some orders up however this is now resolved and we are working through the orders as quickly as possible. We rang to update and discuss this over the phone but we were unable to reach you. We have left a message with your wife and hope you have time to give us a call back today.
Our number is 028 2766 3324 (Please choose option 4) and we will explain further and get this resolved for you as soon as possible.
We look forward to hearing from you
Kind Regards,
Farming Parts
I have not received any response or…
I have not received any response or packages from farming parts, I rang to be told their website had been hacked.
13. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Richard,
Firstly, thank you for taking the time to leave us a review.
Unfortunately there seems to be a misunderstanding here though. Our website has not been hacked, I can assure you of that.
My colleague explained our suppliers server is down so processing of orders was taking a little longer than usual. We called to try and explain but unfortunately you keep hanging up, so we have left a message with you going into detail about the order. We will also email you an update. Please feel free to contact us at anytime so we can clarify anything for you.
We do not want you to think there is a problem with this order going beyond a slight delay so we would like to clarify a few things further with you to see if you would like to proceed with the order or instead would like a refund.
We are available via email and telephone 02827663324 *Choose Option 4* - Our office hours are 8.30am - 5pm Monday to Friday. If you call this will be dealt with right away by my colleague as we want to resolve this for you as quickly as possible.
We look forward to hearing from you
Kind Regards,
Farming Parts
Vastaus yritykseltä Farming Parts
Hi Justin,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the delivery times and the quality of the item. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Amazing Service and Stock
7. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Jordan,
Thank you for taking the time to leave us a review. We are delighted you were happy with the service and our range of stock. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Vastaus yritykseltä Farming Parts
Hi Linda,
Thank you for taking the time to leave us a review. We are delighted you were happy with the service provided and the quality of the goods. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Item delivered on time.
Item delivered on time.
Excellent quality.
Will use again.
Thank you.
7. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi William,
Thank you for taking the time to leave us a review. We are delighted you were happy with the delivery times & quality of the products. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Vastaus yritykseltä Farming Parts
Hi Marek,
Thank you for taking the time to leave us a review. We are delight you were happy with the service provided and look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Excellent service and extremely quick…
Excellent service and extremely quick delivery. Husband very happy with his new Buckler waterproof rigger boots- brilliant quality and great price. Very easy to shop online, I would highly recommend this site to everyone.
5. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Georgina,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided as well as the quality and price of the products. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
My daughter was very happy with her…
My daughter was very happy with her Massey Ferguson fleece 😀. She bought a small. Perfect size. She ordered wrong item initially and it was dealt with immediately. Very happy with service.
4. toukokuuta 2022
Vastaus yritykseltä Farming Parts
Hi Lisa,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided regarding ordering a wrong item and how quickly it was dealt with. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
good service and delivery
28. huhtikuuta 2022
Vastaus yritykseltä Farming Parts
Hi Lisa,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service and delivery times. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
There was an error in ordering I e…
There was an error in ordering I e mailed to advise the order had been placed several times in error.
I was contacted the following day and very efficiently amendments and refunds arranged.
PS Item received promptly - excellent customer service
28. huhtikuuta 2022
Vastaus yritykseltä Farming Parts
Hi Cheryl,
Thank you for taking the time to leave us a review.
We are delighted to hear you were happy with the way the situation was resolved and look forward to serving you again in the future.
Kind Regards,
Farming Parts
Vastaus yritykseltä Farming Parts
Hi Jordan,
Thank you for taking the time to leave us a review.
We are unsure about the review as there is no problem with your order. This was ordered on the 23/04 and the courier has attempted to deliver it today 27/04 according to the tracking information but there was nobody at the address to accept the delivery. Due to signed for delivery being paid for, the parcel cannot be delivered without being signed for. We can see from tracking information that an SMS text message was sent about the delivery this morning and the delivery was attempted at 11.54am. A further SMS has been sent with information on what to do next.
The courier should have left information through your door also.
Please see below the information on the tracked parcel:
"We attempted to deliver your parcel on Wednesday 27th April 2022 at 11:54 but no one was available. Your parcel will either have been taken to a local Post Office for the addressee to collect or returned to our depot. Your parcel status will be updated here and our driver will have left a card explaining what to do next."
We will contact you about this order as soon as possible & resend your tracking information.
**Update 29/04/22**
We can see from the tracking information that the courier service tried to deliver this again yesterday. Due to this being signed for they cannot leave the parcel unattended without somebody at the address signing for it. They have now advised the below
'Our driver has taken your parcel to a local Post Office for the addressee to collect. The card left by our driver will give the details of the Post Office. This card and a form of ID should be taken when collecting the parcel.'
****
Kind Regards,
Farming Parts
Service prompt et courtois
At this Time service was ou perfect ans tanks for tout help on n'y ordre.Jean
27. huhtikuuta 2022
Vastaus yritykseltä Farming Parts
Hi Jean,
Thank you for taking the time to leave us a review. We are delighted to here you were happy with the service provided and look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
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