Farmina Pet Foods Arvostelua 444

Ho incontrato al negozio Moby Dick di Roma (centro commerciale Anagnina) Margherita. Ragazza gentilissima e molto preparata. Non solo mi ha spiegato pazientemente il significato di alcune etichettature riportate sulle buste, il che mi ha fatto accorgere di aver commesso un errore su un acquisto precedente, ma mi ha successivamente chiarito come registrare le 12 buste dei croccantini acquistati sull'app per ottenere il coupon. Cosa, questa, di cui ero totalmente all'oscuro, avendo già parlato più volte con diversi consulenti,sia dal vivo sia virtualmente, lo reputo una mancanza di attenzione verso il cliente un pò grossa. (sono anni che compro Farmina.)

Grazie Margherita!

Grazie Margherita

Estremamente soddisfatta dall'esperienza d'acquisto sul sito Farmina. I tempi di spedizione sono brevissimi (prodotti ricevuti a due giorni dall'ordine), inoltre mi sono sempre stati forniti campioni omaggio. Qualità dei prodotti elevata, una garanzia.

Molto soddisfatta, gentile educata, mi ha aiutato a comprendere alcune dinamiche legate alla mia cagnolina, al quanto vivace, ❤grazie mi sento supportata ❤

Their dry food from N&D is the only food my cat likes and enjoys!!! He also had some health problems which normalized after we switched to this brand. Im happy and he is happy )))

Crocchette N&D mini agnello e mirtilli adult 7 kg per cani in 5 mesi il costo è aumentato a dismisura , acquistato a 32,96 euro l' ottobre 2025 scorso quest'anno il costo è lievitato a circa 50 euro..più 50%.. Aumento fuori di testa..roba da pazzi.Conviene cambiare marca.

La disponibilità, tempestività di chiamata, gentilezza, competenza e professionalità di Ilaria sono stati encomiabili!

Non so con chi avete parlato ma con me no quindi la mail dove dice che è stato un piacere parlare con me bho non so come fate a mandarla io nel sacco croccantini gatto ho trovato un pezzo di gomma fate voi un po' le vostre considerazioni..... grazie

Ho avuto bisogno di assistenza e sono stata ascoltata piacevolmente con professionalità ed educazione.
E tanta pazienza tutto il weekend.
Grazie mille

La consulente è stata davvero gentilissima

Persone disponibili e responsabili. Consigliato

Ottima assistenza! L' azienda Farmina offre un assistente personale, nel mio caso era Giusi ,che tramite Wathsapp vi assisterà e fornirà buoni sconto da riscuotere in negozio .Giusi,mi ha seguita con attenzione per poi fornirmi un piano nutrizionale adeguato al mio pet.che adora le crocchette ND Tropical .Io ho incontrato qualche difficoltà con l' app.ma grazie all' assistenza ricevuta tutto é stato risolto brillantemente.Consiglio fortemente l' esperienza Farmina ed i loro prodotti

Abbiamo avuto un piccolo disguido in quanto non avevo capito che i coupon una volta generati non potevano essere modificati e ho sbagliato a specificare di quale crocchette avevo bisogno. Tutto risolvibile

La conversazione si è svolta tramite chat su whatsapp comunque esaustiva e funzionale

Ottima consulenza ha risposto a tutte le mie domande

This brand was somewhat acceptable. As of the end of 2025 it is no lnoger the same product. They are adding pork, pork fat, whole wheat and other ingredients that are sickly. The product is now a mixture of toxic meats. Further, pork is a cheap way to add a protein and the reason is they are not protected. There is no pastured pork or very little. If you read the bags of dog food, many, especially 'nature's logic' use it to make claims. They rely on porcine for their greed. To bring life into the world to kill it is evil. We are not vegan, our dogs eat meat. We source it from the most ethical sources we can find, and do it on a paycheck to paycheck budget. We would purchase 'farmina' while traveling or as a back up on the rare occasion and will no longer do so and have started warning others. This is now not only a bad product who has joined the slithering cesspool ranks of the 'kibble' toxic world in the states it is also one that does not care about dogs or cats.

la nostra gatta consuma le crocchette Ultrahypo da più di 3 anni ormai e nonostante il passare del tempo, continua a mangiarle di gusto e senza problemi. 5 stelle per lo shop online: spedizione velocissima e soprattutto servizio di assistenza efficiente, cortese e rapido.

My cats love the Quinoa dry food line.

My only issue is I have been using their website to order for years and it's always a problem with the address or the credit card not taking, and I wind up swirling around trying to conclude the order, then I have to result to calling them and they take the order manually.

Nice customer service, but a huge waste of my time. An order that should have taken 1 or 2 mins online turns into over an hour between swirling around website, then calling in the order.

I don't like leaving negative comments, but I don't see any info online regarding others having this experience - so here it is. Thank you,

ORIGINAL REPORT made to Farmina
New bag opened 30 minutes ago.. one of their Favourites... N&D Ocean Kitten Food Cod, Shrimp, Cantaloupe, Pumpkin. I have 21 cats at Shady Grove Farm – all rescues, and normally I am fighting them off as I open a new bag. They even try to CLIMB inside my storage container.. this evening? Nada.. the latest kitten rescue, Bertie, had some and a few nibbles from some of the others then they walked away. I put bowls out rather than fill the tube feeder as there was still some "old" kibble in those. I bought 3 x 11 lb bags.. this smelt like rotten-meat-and-blood-soaked cardboard.. like cheap dog kibble.. it was light-coloured and crumbly. My cats have been eating Italian-made then Serbian Farmina for 10 years.. I checked the package and it has the US-made kibble ingredients sticker (DEGRADED QUALITY!) slapped over it.. my heart sank! I sniffed again; a good, hard sniff and the odor made me GAG!! What the heck is going on?? I see Hydrolysed Fish.. I have THAT for providing extra nutrition to a sick chicken, but my cats won't TOUCH it and I see it listed as the third INGREDIENT? I just had hubby stuck HIS nose in.. he found it pretty gross and can't smell fish, but he says it smells of moldy Cottonseed Meal (he used to be a cattle farmer). I grabbed my pot of Hydrolysed Fish Protein and to me the food smells like a watered-down version with that weird "mealy" aroma my husband detected.... no wonder the cats are walking away! Where is that lovely Healthy species-appropriate HERRING OIL that was the FOURTH ingredient. Now it is WAY down the ingredient list! Replaced instead with PORK FAT! Pork Fat is LOW in cat-critical Arachidonic Acid for starters and is LESS PALATABLE than Chicken Fat.. yes, I have the feeding studies.. I see that Farmina have had to ADD Natural Flavours; I presume due to the low palatability of this new stuff? Poor Bertie the Flame Point kitten was the only one who ate a significant amount and he had explosive diarrhea in the bathroom litter box that night around 3 am. I cleaned it up and went back to bed. He seemed OK.. THEN he jumped back on to the bed, and cooched up with me.. then the SMELL!! Diarrhea was on his paws, on my night-shirt, my face, my pillow and sheets and right arm.. I spent the next 45 minutes getting everything cleaned up, including ME! When my husband checked the porch kitties' bowls, they had not been touched.. normally the cats have their meal and any leftovers get cleaned up by the resident Skunk.. that MUST tell you something! The CHICKENS only ate half the food we put out. That means the rest goes to the DUCKS. This is a very expensive Duck Food. I also went to ImportYeti, and discovered that FARMINA USA is importing the following "Hog-Grade" ingredients - but these are NOT listed on any of the packaging!
BLOOD MEAL from ITALY (90,000 lbs at a time), LAMB MEAT AND BONE MEAL, VENISON MEAT AND BONE MEAL from New Zealand; also 90,000 lbs at a time. FISH MEAL from Denmark, 88,000 lbs of PORK MEAL at a time, as well as "PORK GREAVES MEAL" and "DOG DIGEST LIQUID" - whatever THAT is!
I was repeatedly IGNORED by them, despite being a 10-year customer who promoted them heavily. I left messages at that North Carolina plant that remained unanswered. I had 11 x 11 lb bags I wanted to return. Finally, WEEKS later, I left a phone message to say that I was going to request a charge-back from the card company and THAT got their attention! BOTH the audio AND the transcript from my 45 minute Phone call with "Chris" were requested several times but my requests were not acknowledged. The original Italian-made product is still good according to friends in the EU. So sad and frustrating that the lies and deceit has destroyed SO many people's trust in this company, including mine.