Bought the linen shirts in stone and olive. Both excellent. Well constructed and the linen itself is slightly heavier weight than is often used which gives a more substantial feel to the garment w... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... Näytä lisää
Yritys on vastannut
Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... Näytä lisää
Yritys on vastannut
I've ordered from Faded Store 4 times so far and all times have been a great experience. The quality of the t-shirts is excellent. the prints are sharp and the colors are just as bright and vibrant as... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
Yhteystiedot
FADED STORE RETURNS, TORQUE NORMANTON, California 400, California Drive, WF10 5QH, Castleford, Yhdistynyt kuningaskunta
- +44 161 764 3614
- Info@Fadedstore.com
- www.fadedstore.com
4,2
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I still don’t have my delivery of my…
I still don’t have my delivery of my items
Please can someone contact me
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FADEDSTORE ©
Good morning,
Thank you for taking the time to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-0rRD3r1nQ- info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again, we would like to thank you for your patience and cooperation.
Kind regards,
Team FADED
Postage refunded for returned item
I was unhappy about the 2 postage costs to return the item. The customer service was very good though and refunded the cost both ways. Can’t ask more than that!
17. marraskuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Good morning Sacha,
Hope you're having a nice week!
Thank you for taking the time to share your latest shopping experience.
We have arranged for one of our support team members to follow up with you within the next 60 minutes to provide you with some additional product feedback.
Thank you again for your patience and cooperation.
Many thanks,
Team FADED
Not great experience
Not great experience, ordered and paid for item but never received , courier was terrible, but you chose them , got refund and asked to be removed from mailing list but now getting texts and e mails asking how well we did ? Not recommended company oh and no apology from you I see so it’s my fault is it ok then , confirms the type of customer service you offer for all to see …
3. marraskuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Good Morning Richard,
Thank you for your feedback on our courier service, we do offer a choice of courier services at checkout, unfortunately at this time the courier lost your parcel and you were promptly refunded.
You have already been removed from all marketing emails.
Many thanks
Team Fadedstore.
Vastaus yritykseltä FADEDSTORE ©
Good Afternoon Lee ,
Thank you for sharing your positive 5 star Product review.
We're so pleased to read that you're happy with your latest purchase - Box Fit T-Shirt (Coffee).
Thank you again for your support and for shopping with Fadedstore.
Many thanks,
Team Fadedstore - Sean
Fast efficient delivery
Fast efficient delivery, I love the jacket I bought for my sons for xmas really good quality 👌
4. marraskuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Hey Cheryl,
Hope you're having a good week!
We're so pleased to hear that you received your order quickly and efficiently.
Thank you again for your support, and we hope your sons are happy with their new jackets.
Take care,
Sean
Team FADED STORE
Very fast delivery and lovely item
Very fast delivery and lovely item. Well recommended
4. marraskuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Good morning Angela,
Hope you’re having a good week!
Thank you for rating us with a positive 5 star review.
We're pleased to hear that you're impressed with the fast delivery and our Carpenter Jean (Washed Black). We look forward to seeing you shop with us again in the near future.
Take care,
Jonathan
Team FADED STORE
Vastaus yritykseltä FADEDSTORE ©
Hi Eve,
Hope you're having a great week!
Thank you for sharing your ongoing satisfaction with us. We're delighted to read that you had a great experience with our fast delivery, easy ordering process, the great quality and prices we offer. Thank you!
We truly appreciate your support and loyalty.
Take care,
Jonathan
Team FADED STORE
I love faded, couriers are a nightmare though
I love faded, absolutely quality clothing and good price, and above all great customer service, one tiny gripe, I’m hardly ever in my house during the working day, 7 days a week, I rely on couriers leaving parcels “in a safe place” some reason you don’t have that option with faded stuff, if it’s something you don’t know about or something might be able to adjust that would be great. 🤘🏼
8. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FADEDSTORE ©
Hey Benedict,
We're glad you appreciate our clothing quality, pricing, and customer service! We appreciate your feedback regarding the "safe place" delivery option. We'll explore how we might accommodate this preference in the future to improve your experience. Thanks again!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE - Sean
This is my favourite brand
This is my favourite brand the quality is unreal delivery is on point comes so quick been buying from faded since it started and just keeps getting better and better
31. lokakuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Good Afternoon Ben,
We appreciate your long-term support! It's great to hear that you're consistently happy with our quality and fast delivery. We're glad you enjoy our products and thank you for your positive feedback.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE - Sean
RIP Off
I recently sent an item back because it was too small, I received an email about my refund and it was only 75% of the money I spent. Avoid this store, clothes run small and don’t no have morals.
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FADEDSTORE ©
Hi Isa,
Thank you for taking the time out to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-RIDIRET081125 - Info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again we would like to thank you for your patience and cooperation.
Kind regards,
Team FADEDSTORE
Vastaus yritykseltä FADEDSTORE ©
Hello Karlin,
We're happy to hear that you find our clothing to be premium, great-looking, and well-fitting. Thank you for your positive feedback; we appreciate it.
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
My experience with your store was…
My experience with your store was unique; I wasn't aware of the sizing, and the item turned out to be quite large. Could you explain what R and S mean in trouser sizes? The product itself was great, though!
8. lokakuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Good Morning,
We're glad you found the product great! We appreciate your feedback regarding the sizing confusion. To clarify, "R" usually indicates a regular length, while "S" denotes a short length in trouser sizes. We hope this helps!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
I was unsure of what size in the…
I was unsure of what size in the carpenter ladies jeans to purchase so I sent a message asking for some advice and I was contacted within minutes and given a full description of how the jeans would fit and which size to purchase, I was blown away by the brilliant customer service, and I am so so happy with my jeans they fit perfect thank you so much
19. lokakuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Hey Julia,
We're so happy to hear that you had such a positive experience with our customer service! It's great to know the advice helped you find the perfect fit with our carpenter jeans. Thank you for your wonderful feedback.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Vastaus yritykseltä FADEDSTORE ©
Hey Robbie,
We're happy to hear that you are enjoying our products and their quality. Thank you for sharing your positive experience with us!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Well i bought a knitted hoody.
Well i bought a knitted hoody.
I had to.order & reorder 4 times, i am wear a large, i had to order extra small, they really need to have a look at this.
6. lokakuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Good morning Nigel,
Thanks for sharing your positive product review!
We are pleased that you bringing the sizing condition to our attention. We are sorry you had to reorder multiple times to find the right fit. We'll review our sizes to ensure the better accuracy. Thanks for your feedback.
Thank you again for your support and for choosing to shop with FADED.
Take care,
Jonathan
Team FADED STORE
I can’t rate it since DPD has lost my…
I can’t rate it since DPD has lost my parcel
17. lokakuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Good afternoon Zorell,
Thank you for taking the time to share your recent shopping experience.
We've managed to locate your account details, and we can see that your case is currently under investigation.
Please continue to monitor your emails over the next 24 hours regarding your case.
Thank you again for your patience and cooperation.
Kind regards,
Team FADED
Sent wrong joggers only response ive…
Sent wrong joggers only response ive had his from a bot
18. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FADEDSTORE ©
Hello,
Thank you for sharing your latest shopping experience,
For our team to provide you with some additional support regarding your purchase.
Can you please send an email using the reference - TPFD1NqorD3R3010235 - info@fadedstore.com
Thank you again for choosing to shop with FADED.
Kind regards,
Team FADED
Refund takes far to long of a process…
Refund takes far to long of a process been over a week and barely an email to update you it’s like they don’t want to give your money back
2. lokakuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Hello Jay,
Hope you're keeping well,
Thank you for sharing your latest shopping experience.
We've managed to locate your account details, and we can see that one of our support team members has updated you via email.
Please can you kindly review your emails for further updates.
Thank you again for your patience and cooperation.
Kind regards,
Team FADED
Vastaus yritykseltä FADEDSTORE ©
Hi Shaz,
Thank you for rating us with a positive 5 star review.
We're delighted to hear that you had an amazing experience with our service and that you are satisfied with the quality of our Knitted Open Hem Jogger (Black) and Knitted Crewneck (Black).
We look forward to seeing you shop with us again in the near future.
Thank you once again for your support!
Take care,
Jonathan
Team FADED
Always amazing quality
Always amazing quality! I don’t buy my partner any other clothes brand!
2. lokakuuta 2025
Vastaus yritykseltä FADEDSTORE ©
Hello Lauren,
Hope you're having a great week!
Thank you for sharing your ongoing satisfaction with our products. We're delighted to know that you chose FADED STORE for your partner's clothing.
We truly appreciate your support and loyalty.
Take care,
Jonathan
Team FADED
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.