Formula One Autocentres - Camberley Arvostelua 

Disappointed.... called in at Camberley branch at 530pm with a nail in my tyre. Branch closed at 6pm. "can you come back tomorrow?" I explained that I couldn't drive it like that for the 3 hr journey home and i was visiting for the day. "It's been a busy day and we are just cashing up. There has only been 3 of us and we are tired"

What is the point of a 6pm closing time if you stop business at 530! Less than helpful.

I wanted to express my disappointment, not with the MOT itself, but with the customer service I received when booking my appointment.

I scheduled my MOT for a weekday at 4:00 PM, choosing F1 Camberley over a closer alternative despite working full-time in Wokingham. Unfortunately, I was delayed by traffic on my way back. Prior to the appointment, I called your Camberley branch to inform them I would be five minutes late. The staff member initially assured me this was fine. However, I received a call back stating that because I was going to be late, my appointment had to be canceled. This call came at 3:59 PM; despite the fact that I was only two minutes away.

Cancelling an appointment over a one-minute delay, especially when I had already notified your team, is extremely disappointing. As someone who works in a customer service-based industry, I find it shocking that no consideration was given to a loyal customer. Good service involves some level of flexibility, especially in circumstances like this.

As a result of this experience, I will no longer be using F1 Autocentres after years of loyal custom. I will also be advising others against using your services due to the poor treatment I received.

If your immediate response to this feedback is simply, ‘You were late’, then it highlights a serious need for customer service training among your staff. I hope you take this matter seriously and consider implementing better practices moving forward.

The team really knows what they are doing, they only suggest necessary work are honest and up front about their reasoning on what needs doing and what can wait. The cost of the service is low as well compared to others but even if it was a little more than competitors I would still go here, I've used a lot of garages but the Camberley and Farnborough Formula One Autocentres are simply outstanding.

I booked online to have 4 tyres fitted.

Asked at Camberley branch if they could fit them.

Following day tyres had been delivered to F1 Camberley, they rang me to let me know they could fit them in the afternoon, we popped the car in, and perfect result, 4 great tyres fitted, best price in the area

No problems thank-you for a great experience.

My car needed an oil top up - brand new care .I iwas told, I needed to book a mini service by another reputable garage which would cost me 180 £ for oil top up and the next apt was few days after. Apparently the oil needed to be compressed !!!!
Went to Kwitkit in Camberley and Bobby , the manager booked me in the same day. Everything was done at a tiny fraction of the price.
That tall guy with a beard at formula one seemed to be telling loads of misinformation how my car would be damaged if i drive more than 10 miles( the engine lights only appeared 5 mins ago !!) Such a con. DO NOT USE

Great team and very helpful and friendly. I always bring my car to the camberley branch as they always give great service with a smile. Car was due to fail it’s mot but they sorted the issue FOC.

Very good quick service for tyres at a very good price. Definitely use the again and wouldn't hesitate to recommend them to others

Ordered the tyres online for next day fitting at a good price compared to others in my area! I arrived a little early for appointment time and was pleasantly greeted by the manager and shown the waiting room, tyres were promptly fitted and I was on my way before my allotted appointment time! My 1st experience with formula 1 and I won’t hesitate to use them again!

First time I've used any F1 Auto, and went in purely for convenience, to have 2 premium rear tyres fitted.

The mechanic (Dave) came in to speak to me. He had given all the tyres the once over and said they didn't really need doing. I told him we were expecting our first baby and wanted to make sure that l had no budget tyres on the car (recently bought with what l thought were budgets on the rear).

He then showed me that the rear tyres had a lot of tread left, and were actually midrange, and suggested l change the fronts as they were quite worn, and of course, that's where the weight of the car, steering and braking, need the best tyres. Which is absolutely right.

Tyres were all fitted in less than 15mins.

Fantastic service, and thank you Dave!

Absolutely awful, rip off. Please don’t do MOT or Full service with F1 autocentre Camberley, they will try and scam you! They charged me nearly £200 for an MOT. telling me my car has failed MOT and required this and that, when the vehicle was perfectly fine.

The team at Formula 1 Camberley provided excellent customer service, from the time I booked a tracking check over the phone, to the check being done, and subsequently the work that needed to be done. Everyone is courteous, welcoming and efficient. I've recommended them to family and friends, and my husband will be booking his car in for a check next week.

Dave has been so helpful. Great to receive such good customer service. I left feeling like I had received the product and service I needed. Thank you.

I popped into the Camberley branch today with a large nail in my tyre.
The staff there checked my tyre tread, the age etc and advised it was best to replace. I expected this anyway as the tread looked low.
It was replaced immediately. In and out within 40mins.
Great service and great value.

I had a nail in my car tyre right before Formula 1 was about to close, just my luck. I spoke with the mechanic Dave in Formula 1 Camberley and he said he would repair my tyre before he heads off home to get me back on the road. I wish there was more mechanics like him around

Manager of the camberley branch,went out of his way to sort my tyre 10minutes done and back on the road. Cost was brilliant. Great customer service.

My first visit to Formula One was last Monday at the Camberley branch. Excellent customer service. I had an MOT, fast, efficient and all with a smile. I’ll be back. Thank you

Really efficient, staff member was helpful explaining the breakdown of the service and also explaining what extra work was needed , a thorough diagnostics was carried out on the vehicle .. this was at the camberley branch

Dave really helped and went above and beyond for me. Great service

Was driving and suddenly had a flat tyre so luckily made it into F1 Autocentres. As a woman on her own and basically no choice but to replace my tyre I thought this might well cost me a fortune! But was quoted £80 by Dave for my tyre which I thought was extremely reasonable and as I had a slow puncture on another tyre I asked for that to be replaced too. Dave said absolutely no need and said he would repair it at a fraction of the cost. This was all done immediately as I was really distressed that I needed to pick my daughter up from school. The service here was just exceptional and will be my go too for any car services going forward! Huge thanks to Dave and his team.

Took 2 x cars in for MoT and six new tyres. The fitter overtightened the wheel bolts so much that we had to take one car to a specialist to be able to remove the wheel bolts. The other car had to be taken to another garage to get wheel bolts loosened but bolts were destroyed doing so. They damaged one of the wheel rims. The tyre pressures were incorrect. They lost one of the locking wheel bolts and got the balancing totally wrong and then told me the wheel was buckled. Absolutely appalling quality of work.