Everyone Active - Godalming Leisure Centre Arvostelua 14

TrustScore 4/5 tähteä

4,1

Broadwater Park, GU7 3BH Godalming, Waverley, GB


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Great aqua class, you feel like you had a good workout at the end of the session ,staff alway friendly ,lovely clean changing room .I look forward to going each week .

Saanut 1/5 tähteä

Worked there for 9 months to be dismissed because I wasn’t motivated. Hit my own targets every month and was made to feel guilty for taking leave. General manager and contract sales manager are rude a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I booked two Pilates classes with Jane whilst on holiday in the area. All the leisure centre staff were very helpful and welcoming, in helping me load the app and book classes. Jane’s classes were ex... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Love swimming and aqua fit,although music could be better on Thursdays!I appreciate family swimming in holidays,however slow lane too small to swim in comfortably,and would like during summer holidays... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Vapaa-ajan keskus

Yrityksen kirjoittama

We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.


Yhteystiedot

  • Broadwater Park, GU7 3BH, Godalming, Waverley, Yhdistynyt kuningaskunta

4,1

Hyvä

TrustScore 4/5 tähteä

14 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 27 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

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Saanut 4/5 tähteä

Great aqua class

Great aqua class, you feel like you had a good workout at the end of the session ,staff alway friendly ,lovely clean changing room .I look forward to going each week .

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Pilates with Jane was excellent and enjoyable

I booked two Pilates classes with Jane whilst on holiday in the area. All the leisure centre staff were very helpful and welcoming, in helping me load the app and book classes. Jane’s classes were excellent and Jane gave clear instructions throughout the class to keep everyone right. A very friendly centre. Thank you :-)
Although I no longer live in the area and was just visiting, I would definitely look to book Pilates at the leisure centre again when I return and have recommended Pilates classes to friends in the area 😊

16. toukokuuta 2025
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

Hello Lorraine,

Thank you so much for your lovely feedback.

We’re so pleased to hear you had such a positive experience with us during your holiday. It’s great to know our team were able to help you get set up and booked in with ease — and that you felt so welcomed.

Jane will be absolutely thrilled to hear your kind words about her Pilates classes. She always aims to make everyone feel confident and comfortable, and it’s wonderful to hear how much you enjoyed them.

We hope to welcome you back again if you’re ever in the area — thank you again for taking the time to share your experience - have a lovely week.

Saanut 5/5 tähteä

Great staff!I

Love swimming and aqua fit,although music could be better on Thursdays!I appreciate family swimming in holidays,however slow lane too small to swim in comfortably,and would like during summer holidays to have set times for lane swim only,and separate times for family swim.Apart from this Godalming leisure is great.😊😃

18. huhtikuuta 2025
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

Hello Catherine,

Thanks for the review and the 5 stars, we appreciate it. Thank you sharing that you are enjoying aqua fit and love swimming and also thank you for your comments regards the lane swimming - we will pass this on to the relevant manager at Godalming who will look further into this further.

Saanut 5/5 tähteä

Godalming Leisure: lane-swimming options for casual, senior users

I rang the Godalming Leisure centre to find out about swimming pool cost, booking system etc prior to booking a lane swimming session as I haven't swum in a public pool for well over 20 years, and following a knee injury some years back which no treatment has solved, decided to try swimming.
The staff at the Centre were both very helpful on phone and when I was there in person, and it was helpful that I was told which are the quieter times of day. The reception area is clean and tidy, and the checking in process was simple. Changing areas were clean and constantly being kept clean and tidy, and the pool was clearly divided into slow, medium and fast lane-swimming areas. I felt very safe and comfortable there, and am definitely going to try and attend for a session of lane-swimming once a week - have already booked for next week.
So relieved to find a pool where casual users have plenty of slots available throughout the day, rather than being pushed to the edges of the day (early morning/evening) which means that people with memberships get heavily preferential treatment. Not having a car, I rely on public transport, so getting to and from Godalming in the early morning/evening is not an option I as a 69-year old single woman would choose. And I much prefer this smaller, quieter venue to the big ones in Guildford, where I live.

Strongly recommend this organisation, and especially this particular leisure centre.

11. marraskuuta 2024
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

Hi Judy,

It was so nice to read your review, so thank you for taking your time to let us know about the wonderful impact the swimming session has had on your health and well being journey.

We are so pleased that the team and the pool have met your needs and that you will be visiting Godalming again and hopefully more regularly.

We will pass this on to the relevant team to let them know what an amazing job they are doing.

Enjoy the rest of the weekend.

Saanut 1/5 tähteä

Money grabbing

Worked there for 9 months to be dismissed because I wasn’t motivated. Hit my own targets every month and was made to feel guilty for taking leave. General manager and contract sales manager are rude about customers behind their backs. Money grabbing company who don’t care for there staff

4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

Thank you for sharing your feedback on your experience with us. We regret to hear that you are not entirely satisfied, but we sincerely wish you all the best in the future. Your feedback has been passed on for further investigation.

Saanut 1/5 tähteä

We booked and didn't realize it was an…

We booked and didn't realize it was an obstacle course we asked for a refund and they said no and then took 5 minutes to make a decision then they said we couldn't go in as they had done the safety briefing (a friend who had done it said it took about 30 seconds) and life jackets fitted so we had to go into the small teaching pool. The Lesure centre was better before they took over.

17. helmikuuta 2024
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

Thank you for sharing your feedback with us. We're sorry to hear that your recent visit and swim session didn't meet your expectations. Rest assured, we've passed on your concerns to the appropriate team for further review.

Saanut 5/5 tähteä

Excellent upgrade to the gym…

Excellent upgrade to the gym facilities! A lot more equipment and far better standard! Thanks

21. marraskuuta 2023
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

We're thrilled that you're enjoying the upgrades and appreciate you taking the time to provide feedback. Thank you so much!

Saanut 1/5 tähteä

Such a shame I can never ever book the…

Such a shame I can never ever book the class I want the week before and there are not enough of the classes I want! If classes are way oversubscribed then put more on it’s common sense and keep your customers happy
Also they keep cancelling classes with no cover! Sort this out or you will loose customers

25. lokakuuta 2023
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

We sincerely apologise for any inconvenience you may have experienced in accessing the classes you desire. Rest assured, we have forwarded your concern to the relevant department, and they will carefully investigate the possibility of offering additional classes

Saanut 1/5 tähteä

Getting charged after cancelled membership

Disappointingly I had cancelled my full membership in May with places leisure, it was due to run till 4th July. Everyone Active took over the leisure centre that I belong too during that period and something obviously went wrong as my membership was not cancelled as per my request (and paperwork received) and I've discovered that I've been charged for July & August now. I called the leisure centre who's asking me to go through a lengthy process of indemnisation via my bank as it was my fault, and now I can't actually get hold of everyone active either as for some reason when trying from France, it's blocking me from seeing the site. It should be a simple case of apologies and refund, especially with the supportive evidence...very annoying.

1. elokuuta 2023
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

We understand the difficulties you're going through with your claim indemnity. In regards to your indemnity, your bank has a contractual obligation to give you the refund you need, and they should be making the whole process as hassle-free as possible. Rest assured we have escalated your concerns to the appropriate individuals, so we can best to support you from our side.

Saanut 5/5 tähteä

Been really happy and impressed since…

Been really happy and impressed since everyone active have taken over

2. heinäkuuta 2023
Oma-aloitteinen arvostelu
Everyone Active - Godalming Leisure Centre-logo

Vastaus yritykseltä Everyone Active - Godalming Leisure Centre

We are pleased to hear that you are satisfied. It is always important for us to provide support to our customers during these changes and make it as easy as possible for everyone to continue enjoying the facilities and doing what they love. Thank you

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