Eternal Muse Arvostelua 

Got the original size zero heat set. Nice packaging but they didn’t work and I was told to buy more of their products to make it work. I could get a refund if it wasn’t satisfactory, however they have a loophole where if you actually use it they cannot give you a refund PLUS even if it was unused I had to pay $40+ dollars in shipping fees to return.
After reaching out to customer services it was clearly chatGPT generated responses as I reached out on multiple email accounts and got the EXACT same answer back. I don’t know if this is a bot scam site but just beware. I know there are good reviews but please AVOID if you’re in the US!!

Best curler ever! And that is my honest review. Just dry it with hair dryer and use it after. Don’t dry your hair fully!
It took me 4 unsuccesful tries before I got a really nice curls. :D but it was worth!

I love heatless curls, and I’ve pretty much tried almost all of them. This one is definitely the softest and actually comfy enough to sleep in! You do have to set the curls right, but their Instagram has a bunch of tutorials, which I really appreciate. Also, the packaging is so pretty! I actually keep the curlers in the original box because it looks so nice on my vanity table. It is a lot more expensive than the Amazon ones, but genuinely it’s worth every cent. I’m a super sensitive sleeper, and good hair is very important for my confidence so for me it’s a good investment.

J’ai acheté mon tout premier boucleur il y a 4 mois, et aujourd’hui j’en ai 4 ! Je ne pourrais définitivement plus jamais m’en passer. Après un petit temps d’adaptation pour apprendre à bien l’utiliser, mais aujourd’hui je les utilise tous sans problèmes (Jumbo, original, Arion)
Tellement confortable, ne bouge pas pendant le sommeil, n’hésitez pas, foncez !

Fantastic customer service, I had an issue with the courier losing my parcel but the team at Eternal Muse liased with me throughout and kept me updated. This really reassured me. A replacement has been sent to me.

this heatless curler+ extra care products FINALLY made me love my hair. it looks amazing every single time! i am so obsessed!!! 11/10, def recommend!

Great packaging but products are overrated. Curls won’t last a day and the jumbo curler is terrible to sleep in. Not soft and comfy like stated. Causes head and neck pain.

My favourite heartless curlers, have the original and mini and they are super comfortable and have really helped with my hair care following having alopecia & hair breakage - customer service is always incredible!

I bought both the midi and the mini size and I received them in a week. The package was very pretty and the product is really soft and comfortable. The results are amazing. Highly recommanded

I was super excited to get this product for my girlfriend. She has been using a different product and was unhappy with how it wouldn’t stay put, and it left her with less than desirable results.

Now using this product, she has the result she wanted. The product stays in place over night and leaves her with beautiful curls and volume.

Not to mention the great experience I’ve had with the customer service providing speedy replies and fixing a mishap on the order that was my own fault. Thank you so much! I will be getting more of these for my sister and mother.

THE.BEST! I ordered my first heatless curler from here (the original) in 2022 and shortly after I ordered all of the other sizes including the bun-bons & jumbo when they were released. They are honestly incredible - I can’t even explain enough. My hair is straight but thick, and I adore the mini size. My mums hair has been falling out due to medication she has to take and so struggles with style - every week, without a fail, I’ll put the midi heatless curler in her thin, straight hair and it just brings it back to life! After 3 years, naturally with so much weekly use, my curler started to get a bit worn and so I purchased another. Unfortunately, the wrong size got delivered however the customer service was amazing and they sorted it out immediately, now sending me a replacement order. I cannot recommend this brand enough. (I also bought the quintessence mist and it’s phenomenal!)
Keira x

This is my first time buying a heatless curler and I'm shocked by the results. Also the package came incredibly beautifully packaged with a thank you note. The Eternal Muse team and Gracie are also super nice, I'm very satisfied and for this price it's worth it!!!!

ROBBING COMPANY! Ordered from them wanting to support a small business, the box comes and its all torn up, and I didnt pay for GIFT BOX PROTECTION! to me this shows that it wasnt the delivery company and that they use the broken box's on people who dont pay this. I expect when spending so much on a "quality product" that the gift box is quality too. Will be reporting to trading standards

Horrible experience with this company. Do not order. Ordered mine only to receive an email that the order is delayed and had the option to cancel. I am heading out for a long trip so naturally I emailed them to cancel. Have emailed them twice since asking for them to cancel ( as promised in their email) to no response. Just received an email saying my order has shipped.

If you like nonexistent customer service and delays then this is the company for you. Will update review if I ever get my order appropriately cancelled. Based on the poor reviews on this site and others I am not holding out

Ordered on the 27th of December with 48hr tracked delivery it’s now January 8th and it still has not even dispatched

I haven’t even received my heatless curlers yet and i am already mesmerised with the customer service i had accidentally selected the wrong colour of my jumbo heatless curls set and i had only noticed it about 30mins after ordering i searched up the email to get in contact with eternal muse i sent a quick email explaining what had happened and no joke with in 3 minutes they had sorted it for me they had removed the candy heatless curler set and added the mulberry heatless curler set for me i just want to say a big thank you and can’t wait to try them when they come and no doubt i will be leaving another 5 star review when they arrive 😊

I would give zero stars if I could! This company is an absolute joke. The heatless rollers are completely useless—they don’t hold my fine, soft hair, and everything falls out within seconds. I’ve had far better results with a cheap alternative from Amazon.

I tried the rollers for literally one minute, and it’s obvious they don’t work on thin hair. I emailed the company to request a refund but got no response (typical). When I followed up on Instagram, they responded almost immediately, only to inform me that they don’t offer refunds.

So, I essentially spent £30 on a product that went straight to the bin. Awful customer service and a company that offers zero support for their customers. Their entire marketing strategy relies on paying social media influencers to promote their products. I had a gut feeling that something so heavily advertised wouldn’t live up to the hype, and I was right.

Stay away! Don’t waste your money on these scammers.

Edit: just to add to your response: Stop this joke. You are paying to influencers, that’s why their posts featuring your products are marked as „AD”. Your products are crap, don’t hold any hair and it’s not fit to use. End of it. Do better and stop scamming people. Your return policy is also so well hidden I’m sure majority of unaware customers don’t know they are about to waste their money.

not to be dramatic but these are quite literally life changing. This is not a paid review, I’m not an influencer. I’m just a mum trying to look a bit more put together with limited time and effort. So, best believe me when I tell you these heated curlers are an absolute game changer, I’ve wasted so much time and money over the years on different gimmicks and gadgets, even heatless curlers specifically but from other brands and I just can’t hack them; they either fall out or I rip them out because mama needs some sleep. I want to really put this into perspective for you if you’re reading this and considering purchasing.
I have a Dyson air wrap, I very much love my Dyson air wrap… I haven’t touched it since I bought one set of heatless curlers from eternal muse; in actual fact, I used one set, fell in love then purchased every other single curler from the brand because I was so amazed. They are SO soft yet easy to use, my hair doesn’t slide off or anything and I can actually sleep with them, even the normal rod not the one specifically for side sleepers. The hair mist is a must have too. Give it a go, you won’t regret it.

I was a little hesitant at first because what is this product really going to do, if anything? But, I’m telling you, the difference it makes in my curls is magical. It tames the frizz, holds without the crunch, makes my curls so bouncy- it takes heatless curls to the next level!!

I recently got my first heatless curler from Eternal Muse, and I’m so impressed! I have fine, pin-straight hair, and this curler works beautifully, it gives me bouncy, defined curls that actually last all day without needing a ton of product.

It’s super soft and comfortable to sleep in, and the design is so cute that I don’t mind wearing it around the house while my hair sets. You can tell a lot of thought went into making a product that’s both functional and stylish.

I’m already planning to get the jumbo size next and have been recommending it to all my friends. If you’re on the fence, trust me, it’s worth it!