Awful and slow service. Not worth the money. Avoid and pay for a better rated insurance policy and save yourself months of hassle waiting for them to settle your clam.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We parked our car in July at Gatwick in via meet & greet plus when we returned our carit was damaged we spoke to the Manager he took photos and agreed there was damage he said they would be able to... Näytä lisää
Holiday booked to Italy with father. Father has heart attack day before trip. They wouldn't cover the cost of the flights. Complaints procedure nonexistent. Premium phone line. Totally unethical. No o... Näytä lisää
Dropping the car off was relatively straight forward. The collection was terrible, we were left waiting in the pick area for 40 mins with 2 small children at 1:15am. The staff at the collection poin... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Your online home for great Travel Essentials. Get cheap Travel Insurance, Ski Insurance, Airport Parking, Hotels, Lounges and Car Hire from EssentialTravel.co.uk
Yhteystiedot
The Thomas Cook Business Park, Coningsby Road, PE3 8BL, Peterborough, Yhdistynyt kuningaskunta
- 08458035434
- product@essentialtravel.co.uk
- www.essentialtravel.co.uk
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Huono
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent staff very professional:)
7. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Essential Travel
Amazing! So pleased you found it nice and easy! 😄
I Found what I needed to know and was…
I Found what I needed to know and was able to find the best policy.
2. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Essential Travel
That's what we like to hear! We are so happy that you were able to find a policy to suit you. 😊 We hope you have a lovely time on your upcoming holiday.
Easy to obtain insurance and good in…
Easy to obtain insurance and good in price
9. kesäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Essential Travel
Thank you so much for taking the time to leave us this review. 😀 We are so happy to hear that you found the quote process for insurance easy to use and was happy with the price!
We hope you have a lovely time on your holiday. 😁
No Problem in renewing
No Problem in renewing, have used them before and had a claim completed. Was a little bit of hassle, but then again aren't they all!
21. toukokuuta 2019
Oma-aloitteinen arvostelu
The online experience was fine, but....
We took out insurance for our grandaughter who is travelling with us. The online experience was fine. However, it did say that the Policy Certificate would be emailed to me - but 4 days later still nothing which I find a bit disappointing as I need it to take with me when we travel.
8. toukokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Essential Travel
We're glad to hear the process was nice and smooth but sorry to hear you haven't received the certificate! If you could either contact us via Live Chat on our website or give our team a ring on 0800 014 2709 we will be able to get that sent over to you. 😊
Always book with essential travel very…
Always book with essential travel very good price and policy choices
10. maaliskuuta 2019
Oma-aloitteinen arvostelu
Lots of choices and options
Very pleased with the range of options and prices offered. Was a little hard to get answers to my questions at first that's why the 4 star- however once I got someone on the online chat they were great and even arranged to call me back- even though I'm overseas- that would have got tham 5 stars if it wasn't for the emails that didn't get answered earlier.
I will use them again.
11. helmikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Essential Travel
Really glad you were pleased with the options and prices offered. Really sorry to hear you did not receive the answers to your questions quicker, that doesn't sound like us :( I will feed this back to ensure a quicker response in future, I hope you found the live chat service useful and would rebook with us again soon :)
Easy to purchase
Easy to purchase and good value for an under 18 annual policy.
27. tammikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Essential Travel
Thank you for taking the time to leave a review. We are really pleased you have enjoyed your experience booking insurance with us. We hope you have a great time on your holiday!
Not able to email enquiries r.e. the cover
Although I’ve been more than happy with Essential Travel in the past - they were really excellent when my husband had an accident while we were on holiday several years ago - booking online in this instance was significantly marred by the fact it was not possible double-check to see if the purchased policy definitely covered both myself and my husband. Only my name was on the details, and when I emailed to ask, the email was returned as a “failed to be delivered”. And I could not see an alternative email address anywhere, just a reference to checking the website if there were any questions. This is exactly what drives me up-the-wall about buying anything online.
14. tammikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Essential Travel
Hi there, thank you for taking the time to leave this feed back for us. We are pleased to hear you had a good experience with the claims process previously.
We are sorry that you had difficulty getting in touch with us in regards to your query, we do offer our live chat service on the website, or alternatively, if you can contact us at if.team2@holidayextras.com we can get this information to you. Thanks again, Ailie - HX Team
Great Travel Insurance
Comprehensive details,reasonable rates and so easy to do.
Used several times.
12. tammikuuta 2019
Oma-aloitteinen arvostelu
highly recommend
Alway a great price and fast payout
Highly recommend
4. tammikuuta 2019
Oma-aloitteinen arvostelu
Travel Insurance
Everything very straight forward, details received by Post today. Many thanks once again.
19. marraskuuta 2018
Oma-aloitteinen arvostelu
Simple document completion
Simple document completion. Payment worked well - quick and straight forward. Used the service several times now it has always been that way. More efficient than some of its competitors.
5. syyskuuta 2018
Oma-aloitteinen arvostelu
Having looked at and compared various…
Having looked at and compared various travel insurances with my own medical issues I found Essential travel to give the best options to suit my costs and requirements.
2. syyskuuta 2018
Oma-aloitteinen arvostelu
Brilliant service
Quick answering calls. Staff really pull out the stops to help you. My son was in states, they extended medical cover for him. I could reach them on bank holiday when others were shut. They have long opening times as well which meant I could get things sorted. Brilliant service
31. elokuuta 2018
Oma-aloitteinen arvostelu
Confused Renewal
I was renewing and found that the process was the same as applying as new. So I could not tell if you have details of previous contacts and notes of my medical history.
27. elokuuta 2018
Oma-aloitteinen arvostelu
Paid the extra £2 for the printed…
Paid the extra £2 for the printed certificate and the conditions and terms. booklet. Unlike in the past, I got a printout of a screenshot of terrible quality and an expired leaflet with conditions valid until half a year ago. While it's only £2 the quality of service has changed a lot.
6. heinäkuuta 2018
Oma-aloitteinen arvostelu
Extremely easy to arrange
Extremely easy to arrange but we had no medical problems so we expected it to be simple
20. kesäkuuta 2018
Oma-aloitteinen arvostelu
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