My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully disc... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Alway excellent in responding . and delivers on time ,that is why we use this company often , service is the best !
Yritys on vastannut
Reference to several phone calls to ERS I found them very helpful in the information I required about a new printer I intend to purchase from them. All members of the staff were very knowledgeable... Näytä lisää
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We have worked with ERS for many years and cannot fault the service in any way. They respond quickly to all enquiries and have never disappointed us with delivery. Their professionalism is seco... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Electronic Reading Systems Ltd
Yrityksen kirjoittama
At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!
Shop Online
Contact Us
Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
ERS - Effective Barcode Solutions
Yrityksen kirjoittama
- We want to find you the right solution for your business
- Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.
Yhteystiedot
11 & 13 Railton Road, MK42 7PW, Bedford, Yhdistynyt kuningaskunta
- 01234 855300
- sales@ersltd.co.uk
- www.ers-online.co.uk
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very impressed.
Very impressed.
There was an issue with payment going through but I was contacted promptly via email. Gave ERS a call and all was sorted very quickly and labels turned up on time next day. Excellent customer service.
5. helmikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hello James,
We are so glad that we were able to resolve the payment error quickly for you, and that your items arrived in good time.
Thank you for your kind review, it is very much appreciated. We hope to be able to supply to you again very soon!
Kind Regards,
Emily Williams
& Team ERS
Great Service, great quality.
Ben is always so helpful. Very easy to order get prices and for the order to come. Great Service Thank you ERS.
2. helmikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Thankyou for your kind review, it means alot! Ben.
Vastaus yritykseltä Electronic Reading Systems Ltd
Good afternoon,
We are so glad that your shopping experience with us was a positive one, and that all your items arrived on time.
Thank you for your review, and please let us know if we can help you with anything else in the future.
Kind Regards,
Emily Williams
& Team ERS
ERS is an excellent business
ERS is an excellent business - truly faultless! They go the extra mile to help, and then some... I have worked in the tech space for a few years, and have never come across a vendor that comes close to having the integrity of ERS Ltd. They are truly exceptional.
The sales team is profoundly knowledgeable and instantly relatable. It's obvious that they care about what they are doing, and about their customers, providing complex solutions, but making it all feel so easy. Ben had my trust from the get-go. I am deeply grateful to him for taking all the pain out of making difficult decisions. The solution is perfect for my business needs.
Wild As The Wind is a natural cosmetic and essential oil business with very specific requirements. Essential oils destroy most labels on contact! Ben sent me pre-printed labels, that were mock-ups of the professional labels we were already using, on different types of print stock. I used them like crash test dummies, doing my level best to decimate them with countless essential oils, and plenty of elbow grease. They were indestructible. I was over the moon!
The process was so easy and seamless that the conclusion to my research arrived a lot faster than anticipated. I had all my answers, but wasn't ready to commit. Wild As The Wind Essential Oils was on the move to Somerset, from Devon, and the last thing I needed was to acquire new equipment, only to ship it on.
Not once did I feel an iota of pressure to buy the equipment, despite the convoluted process involved in determining the correct solution, and the time investment on the part of ERS. Ben simply wished me well with the move and said he'd be there for me once I'd established the business in its new home. And, of course, he was!
I purchased the brilliant Epson Colorworks C4000 printer, Bartender software, and a lovely big box of print stock a few months later.
The journey wasn't over, by a long chalk... booting up the hardware and software, generating the designs in Bartender, and then getting them to print reliably, in the way that we needed them, were all demands that presented us with a plethora of issues. Thankfully, the bountiful skill set of ERS made up for the pitiful dearth of skills at our end!
Jeremy, the ERS software expert, with the patience of Saints, painstakingly guided us from one step to the next, resolving one issue after another... after another... after another... It was seemingly endless!
But, finally, one day, we put all of our new-found knowledge together, and the new Wild As The Wind labels were born! They are beautiful!
Thank you so much Ben and Jeremy, and ERS Ltd! You are wonderful! And, you have my deepest gratitude.
29. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electronic Reading Systems Ltd
Rachel, Thankyou for taking the time to write such a lovely/ Glowing review. Certainly in my 7 years at ERS, this is the best review we have received!
Now you are all set up with your C4000, I wish you happy printing and hope Wild as the wind continues to grow with the addition of in house label printing.
As always, if you need anything. You know where we are, please don't hesitate to contact.
Ben
Vastaus yritykseltä Electronic Reading Systems Ltd
Good afternoon,
Thank you for your 5 star review!
We really appreciate your business, and for you taking the time to write about your positive experience.
If you there is anything more we can help you with, you know where we are!
Kind Regards,
Emily Williams
& Team ERS
FANTASTIC SERVICE
FANTASTIC SERVICE
After being let down by a previous supplier l called ERS at 15:50pm in desperate need for this printer and they delivered it to us the following day and even arrived in the morning!!!. Def recomend to use this company and will continue to use them for the toners etc.
24. tammikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hello,
Thank you for your wonderful review.
We are sorry you were let down previously, but are so glad that we were able to help get you sorted!
If there is anything more that we can do to assist you with, please let us know and our team will be more than happy to help!
Kind Regards,
Emily Williams
& Team ERS
Wonderful
Darius is very supportive and knowledgable, he guided me towards the right product which fulfils my requirement and processed the order quickly.
I totally recommend ERS services :)
23. tammikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Many thanks for the kind words Noman it is a pleasure working with you! :) -Darius
GOOD SERVICE
22. tammikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hello,
Thank you so much for your 5* review, we really appreciate you taking the time to leave your feedback.
Kind Regards,
Emily & the entire ERS team.
Ordered at 4 pm ,delivered following…
Ordered at 4 pm ,delivered following day.
Perfect service. First time used ERS.
Definitely will use again
17. tammikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hello Kazim,
We are so pleased that you received your order quickly and were happy with our service. Thank you for taking the time to write about your experience.
If there is anything more we can help you with, please get in touch and we'll be happy to help.
Kind Regards,
Emily & the entire ERS team.
excellent
excellent, really easy buying experience, delivered next day . Can't fault ERS.
15. tammikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hello John,
Thank you so much for your kind review, we are so glad that you had a pleasant buying experience.
Please let us know if there is anything that we can help you with in the future.
Kind Regards,
Emily & the entire ERS team.
great service from you guys
great service from you guys, just use a courier who can be bothered to deliver it directly to us rather than to a shop 4 miles away
3. tammikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hello David, thank you for taking the time to write a review.
We are glad to hear that you received great service from our team, and sincerely apologise that you were not happy with the courier.
From looking into this, we can see that UPS attempted delivery and as no one was available to accept, the driver took it to the closest access point to the delivery address.
If this situation occurs in the future, please let us know as we would have been more than happy to contact UPS and asked them to redeliver to prevent you from having to collect your order.
If you have any questions, please do not hesitate to get it touch and the team will be happy to help.
Kind Regards,
Emily Williams
the person that took my call was…
the person that took my call was amazing really helpful within minutes the whole purchase was done he explained everything so clearly I will be needing more components I will not hesitate a second in calling you again
Excellent really eleven out of ten
9. tammikuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hi Alex, thank you for taking the time to leave your feedback. I/we really appreciate the kind words and would be happy to support you with your existing purchase, and any future purchases you may need. Kind regards, Vincenzo
Great company
28. joulukuuta 2023
Vastaus yritykseltä Electronic Reading Systems Ltd
Hi Paul,
Thank you so much for taking the time to leave your review. We are glad that you had a great experience with ERS.
Please let us know if we can be of further assistance in the future and we will be happy to help!
Kind regards,
Emily & the entire ERS team.
Fast delivery.
8. joulukuuta 2023
Excellent response to my request for…
Excellent response to my request for some products and assisted me promptly and pleasant manner
8. marraskuuta 2023
I had a problem after receipt as the…
I had a problem after receipt as the ticket roll provided did not work with my machine. It was sorted by a phone call and followed up immediately by Dave, who sent an email showing the problem and how to sort it - problem solved. Really good service, thank you
30. lokakuuta 2023
magicard-300 printer colour ribbon is…
magicard-300 printer colour ribbon is so expensive.
23. lokakuuta 2023
Vastaus yritykseltä Electronic Reading Systems Ltd
Hello, sorry to hear you are disappointed with our price. We do offer a price match policy prior to purchase, if you are able, next time you need to order, let us know and we can see what the options are. Hope the ribbons are ok for you.
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