My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully disc... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Alway excellent in responding . and delivers on time ,that is why we use this company often , service is the best !
Yritys on vastannut
Reference to several phone calls to ERS I found them very helpful in the information I required about a new printer I intend to purchase from them. All members of the staff were very knowledgeable... Näytä lisää
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We have worked with ERS for many years and cannot fault the service in any way. They respond quickly to all enquiries and have never disappointed us with delivery. Their professionalism is seco... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Electronic Reading Systems Ltd
Yrityksen kirjoittama
At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!
Shop Online
Contact Us
Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
ERS - Effective Barcode Solutions
Yrityksen kirjoittama
- We want to find you the right solution for your business
- Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.
Yhteystiedot
11 & 13 Railton Road, MK42 7PW, Bedford, Yhdistynyt kuningaskunta
- 01234 855300
- sales@ersltd.co.uk
- www.ers-online.co.uk
4,9
Erinomainen
1 t. arvostelua
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Byrnes Dental Lab Feedback
Hi,
I hope this message finds you well.
I am writing to provide feedback on the service provided by your team yesterday. Unfortunately, I was not entirely satisfied with the experience, as there were a few issues with the setup of our new label machine printer.
The engineer who came to assist us was on-site for the entire morning but was unable to set up the machine in the location we requested. Additionally, he seemed unfamiliar with the proper configuration needed for the printer to print correctly on our labels. As a result, we had to go through several rounds of trial and error before we were able to achieve the desired outcome. Much of this troubleshooting ended up being done by myself.
After the engineer left, I reached out to our IT team, who were able to set up the machine in the correct location and configure it properly on a team member's computer without any issues.
I would appreciate it if you could look into this matter to ensure a more efficient and effective service in the future.
Thank you for your attention to this matter.
Kind regards,
Adriana
27. elokuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
HI Adriana, thank you foe your detailed feedback, it is really useful for us to understand how you felt the install went.
We could be clearer prior to install to explain that we would need your own IT resource on hand to manage any security checks and indeed the allocation of network port locations. We wouldn't want to make any adjustments to your network that could have a negative effect on any other parts of your network.
Again, thanks for the feedback, it does help us improve our service. I hope to help you with future projects,
Steve G
LATEST AVAILABLE UPDATES OF GOODS QUICK
TRANSPORT IS VERY EXPENSIVE
WHEN YOU EXPORT OUT OF UK
OTHERWISE ALL IS EXCELLENT SERVICE
WOULD BE BETTER IF UK JOINED EU AGAIN
IN MY OPINION
14. elokuuta 2024
Inkjet batch coder machine
Good batch coder machine, easy to use and set up. It would be better if it was more compact to use on smaller bottles..
1. elokuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Thanks so much for your review, we do love to support the NHS!
Vastaus yritykseltä Electronic Reading Systems Ltd
Hi Patricia, thank you for the review! Remember, if you need a hand getting set up, please feel free to get in touch! - Vincenzo
Easy to order
Easy to order, prompt delivery, good quality products & well packaged. Great communication
29. heinäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hi Mrs Waldron - thank you for the review and the continued business - it's much appreciated! - Vincenzo
Vastaus yritykseltä Electronic Reading Systems Ltd
Thankyou John, Great working with you :)
Excellent Customer Service & products!
Always very responsive and help as fast as they can. Always someone on the other end of an email or call, which to me is very important. and great reliable products!
26. heinäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Always a pleasure to work with you, i must make a visit to have a tasting at some point! thanks for the continued business, very much appreciated
Excellent service
15. heinäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Hi Vamsi, thank you for the review! I hope the ribbons are serving you well. If you need any more labels please give me a call - Vincenzo
Excellent Customer Service
Excellent Customer Service
As a repeat customer of this local company I have always found ERS to be reliable, knowledgeable and helpful. Wouldn't hesitate to recommend, thankyou.
11. heinäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Thank you so much, always a pleasure to work with you too, Steve
Vastaus yritykseltä Electronic Reading Systems Ltd
Hi, We appreciate the feedback. I hope you're pleased with your custom labels. - Vincenzo
First class service
I cannot recommend this company highly enough, really first class service, I had a prompt call to advise me of an alternative stock item when mine was out of stock and was then sent that day. Willows Basingstoke
15. heinäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Thank you Mark, we really appreciate the 5-Stars and kind review!
Fantastic customer service experience
I had never bought ink for our printer before and found ERS by looking to see who would be the cheapest supplier.
Not only were they the cheapest but the customer service was S Tier, I received a phone call from Steve shortly after placing my order; who had rung to check I had ordered the right ink for my printer as unbeknownst to me there are 2 different versions and choosing the wrong one would be disastrous for my poor printer. I had indeed ordered the wrong ink and Steve quickly sorted this for me with no extra input on my part.
My ink also arrive significantly sooner that I had expected.
Fantastic service and the cheapest supplier I found!
15. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electronic Reading Systems Ltd
Really appreciate the kind words, love it when we can head off any problems, so you can keep doing what you do best. Thank you! Steve
Vastaus yritykseltä Electronic Reading Systems Ltd
Hi Helen, Thanks for taking the time to leave us the review - we really appreciate it! - Vincenzo Esposito
Order devices on Monday and had to have…
Order devices on Monday and had to have them Tuesday. Dually they arrived am Tuesday.
Great Service.
1. heinäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Absolute pleasure to assist, Julian. Thank you for your business!
Such friendly and helpful staff
Such friendly and helpful staff. Great customer service.
Swift reply, great choice of products.
Thank you for all of your help
14. kesäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
I was so pleased we could help you, help the animals, thank you for your kind words. Steve
Effortless ordering and delivery…
Effortless ordering and delivery service - thank you
4. kesäkuuta 2024
Vastaus yritykseltä Electronic Reading Systems Ltd
Good afternoon Sam,
Thank you so much for your kind review, it is very much appreciated!
If there is anything more that the team can help you with, please get in touch and we will be more than happy to help wherever we can.
Kind Regards,
Emily Williams
& Team ERS
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