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Ergoflex Arvostelua 

1 873
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We're very happy with our Ergoflex purchase; it's the firmest mattress we've ever experienced. I still get hot at night, but that's probably my age, and due to the very hot weather we've been experien... Näytä lisää

Saanut 5/5 tähteä

I had ergoflex mattress years ago then changed to another brand due to menopause heat which never made any difference really. It was a pillow top mattress and after a while it had dips in in where... Näytä lisää

Saanut 5/5 tähteä

We were replacing an old foam mattress from another manufacturer and were not sure about buying online. We read the Ergoflex reviews and decided to order the kingsize. It is just what we were hoping... Näytä lisää

Saanut 5/5 tähteä

We bought this mattress 5 weeks ago after 10 years on the old one. Myself and my husband are pensioners and both agree that we are having the best night's sleep ever. Although we were expecting to... Näytä lisää

Yrityksen tiedot

  1. Patjamyymälä
  2. Sängyt
  3. Vuodevaatteet
  4. Makuuhuoneen sisustus

Tietoja yrityksestä Ergoflex

Yrityksen kirjoittama

Ergoflex - The UK's Original Mattress-in-a-Box - Highest Rated TrustScore

Ergoflex introduced the mattress-in-a-box category in the UK back in 2006 - a full decade before the competition caught on. The Ergoflex 5G is the product of everything we've learned since; premium materials, enduring comfort and an industry-leading 4.8 Trustscore from thousands of independent reviews.

Our signature true high-density disco elastic memory foam contours precisely to your body to relieve joint pressure and ease back pain. The Cool-Sleep airflow system keeps air circulating throughout, ensuring a comfortable temperature. Beneath it all, a high-resilience base layer gives the Ergoflex 5G its legendary durability - no sagging, no compromise in comfort, year after year. With a naturally breathable TENCEL cover that's removable and washable, we've created the perfect sleeping solution - and our customers agree.

As well as class-leading products, Ergoflex® also offers first rate customer service and aftercare. No chat-bots, no automated responses and no extensive wait times on email. Our phone line and email system is staffed by our friendly professional expert team, who are ready to answer any questions or queries you might have.

Check out our reviews then compare to other mattress-in-a-box brands - the difference is clear.

Loved by Customers. Loved by Experts.

Yrityksen kirjoittama

Ergoflex® is a 2025 Which? Best Buy Mattress
Our mattress has earned another prestigious Best Buy accreditation from leading consumer group Which?, with particular praise for durability, breathability and long-term performance. As the UK's original mattress-in-a-box company, established in 2006, we know that our customers agree.
Ergoflex® is Recommended by Expert Reviews
It’s not just our customers who love the Ergoflex® mattress, the team at Expert Reviews do too. Their specialists put our mattress through its paces over an intensive test and found it to be a supportive, back-friendly choice, awarding a much sought-after “Recommended” accreditation.

A Tried-and-Trusted 10 Year Warranty

Promises Kept Since 2006

As the longest-established mattress-in-a-box brand, in business since 2006, we know our mattresses last the distance in the real world. That's why you can trust our ten year warranty - it's not a marketing gimmick, a copycat claim or guesswork - it's the real deal.

Yhteystiedot

Promotion box for Ergoflex

Save up to 61% against competitors

Premium performance & value, saving up to £752 v direct competitor

4,7

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 88 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(1 873)

179 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Finally…….THE ONE!

Thank you ergoflex for creating the PERFECT mattress that I thought didn’t/could not exist.
I’ve had surgery on my back, have hip pain, suffer from arthritis in my neck and also currently have a rotator cuff injury!
I needed a firm mattress to support my neck and shoulder but a softer one for my back and hips. We tried an orthopaedic mattress, an Emma and a simba mattress which all exasperated my symptoms. Our last attempt (before spending thousands on a tempur) was the ergoflex. I’d read all the amazing reviews but was sceptical as we’d previously done this for the Emma and simba ones. Thank goodness we trusted in the reviews! After the first night I knew there was a huge improvement but it’s now been over a week and I’m waking up refreshed, comfortable and almost pain free (I’m receiving treatment for my shoulder injury so a mattress couldn’t cure this although it’s really helping. All other aches and pains have gone though).
We can’t wait to go to bed every night now. I should also mention that we were a little worried about waking up
uncomfortably hot through the night as this had happened on the previous mattresses we had tried. We have been been absolutely fine with the ergoflex, my husband overheats in bed, this has not happened once.
We now have family members placing orders. I hope this review helps as being unable to sleep, uncomfortable, hot and pain is awful! We suggest you just give this mattress a go and I’m sure you won’t be disappointed.
Ergoflex, if you’re read this then we are hoping you release a pillow next 😉

15. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scamming customers

Please do yourself and your backside a favour and don't buy this mattress or any products from this company. My back is in severe pain after almost a year I bought this in November 2024 so I'm using this death trap satanic 3 foam mattress for this long is a record! I must really love being in pain then! I bought a double and they are always half price on sale this is a red flag! I tried to contact support like many others and got a long-winded wall of text and the middle finger, and a computer says no response. This is a complete scam and I fell for it! They said there is nothing physically wrong with this after I sent them the images and truthful answers. So they will turn around and blame the divan or something else to refuse you the refund that's how these mattress companies work they sell a false warranty behind a load of words that mean nothing and they can charge a fortune for a bit of foam pieces glued together! I will be notifying citizens advice to try and claw back my money! I tried all the above! What a con! I cannot believe this I'm extremely upset and all of this pain and frustration for nothing! I cannot bend over and my lower side is in agony.

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Ergoflex-logo

Vastaus yritykseltä Ergoflex

Thanks for your feedback. We’re sorry that you have had an issue with your mattress, but as discussed we could not determine a warrantable problem. Our warranty is related to manufacturing and/or material faults, and we are always willing to address and rectify any issues that fall under this category. Unfortunately our warranty cannot cover comfort preferences, and this is why we have a free home trial period. We believe that your case falls under comfort preference and therefore cannot replace/refund the mattress under warranty. Additionally, we note that several of your remedies, including the use of Dettol detergent on the foam, are likely to have degraded the mattress performance.

As an aside, we strongly reject suggestions that we’re ‘scamming’ customers in any way. We take care that all information on our website and communications is as transparent and fair as possible, before, during and after purchase. Our warranty, along with all of our trading policies, is clearly detailed on our website. Again, we regret that your issue did not constitute a warrantable claim and fully understand that this is not the outcome that you hoped for, but we must point out for clarity that this does not make the warranty ‘false’.

In summary, I’m sorry that we cannot just give you a full refund after a year of use as you wished. Should you feel that our assessment is incorrect, we can help to arrange an independent assessor to come to your home and produce a report and finding. This will be in line with the very clear warranty terms. We note that this may not be suitable in this scenario as you stated you have already purchased another mattress and have no desire for a replacement, simply a full refund.

Saanut 1/5 tähteä

NOT FREE RETURNS AT ALL BEWARE…

Your website banner offering free returns is misleading. Cost me £45 to return the mattress even though it was within the 30 days and we didn't like it. Do not believe the free return

8. elokuuta 2025
Oma-aloitteinen arvostelu
Ergoflex-logo

Vastaus yritykseltä Ergoflex

Thank you for your feedback. As discussed, our home trial and free returns offer is based on trying the mattress to determine comfort suitability. It does not apply, as in this case, when the mattress is not unboxed and tried. We do try and make this clear on our website and throughout the order process and absolutely do not intend to mislead our customers.

Saanut 5/5 tähteä

Our second Ergoflex

Our second Ergoflex. We got one earlier in year and after using it our other room's mattress just felt so bad. Supportive and comfortable mattress. Fantastic price and quick delivery. Easy to use website and no pushy sales teams.

13. lokakuuta 2025
Saanut 5/5 tähteä

I recently bought the queen size…

I recently bought the queen size mattress and I can honestly say that I have never experienced a better service anywhere - and the mattress is WOW.
I no longer feel like I’m lying on rocks and the trigger spots of my fibromyalgia have gone. It does feel a little firm at first and takes a few days to get used to but if you want to sleep without pain, I highly recommend this mattress.
An overall 10/10 experience - thank you Ergoflex.

19. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service all round

We had our previous Ergoflex for over 10 years but we decided to treat ourselves to a replacement. Did look at alternatives but decided to stick with the company we knew. Emailed them and customer services rang back and we purchased our replacement over the phone. Excellent service keeping us informed all the time ref delivery. You have a trial period to use/return it and although we were going to register the guarantee immediately customer service still suggested we should make use of the trial period to ensure we were totally happy with our purchase so we did and we were. Excellent service all round and if, like us, you're not computer savvy it is just so easy to do everything over the phone.

11. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Really comfortable mattress

Really comfortable mattress. Took just a few hours to be usable and high quality. Price was amazing and it beats spring mattresses for support easily. I’m sure will last for many years to come.

7. lokakuuta 2025
Saanut 5/5 tähteä

Mattress

My last mattress was a memory foam and I found this to be the best for me
When renewing my mattress the ergoflex was on promotion with the 60 nights trial
The mattress is very comfortable and I have had no issues whatsoever since day 1
I also bought the pillows and find these are great as well

6. lokakuuta 2025
Saanut 1/5 tähteä

Be aware of what you are putting the mattress onto

Buyer beware.
We bought 3 mattresses a double, a king and a super king.
We noticed the super king lost its support over time (3 years)
Contacted them and after lengthy emails with photos etc they blamed the base it’s sat on which is bed frame with slates that have a very slight curve.
The other 2 beds also have similar bed frames but as they are smaller they have straight slates.
Absolutely gutted to have spent so much money with them to receive no help. I was sold by “warranty” which by the way you have to apply for even if you buy direct from them and have the online receipt.
So after 3 years we have had to buy a new mattress from dreams I was clear with the store and showed them the bed frame and they said their mattress would be covered by warranty regardless of the bed frame. So there you go a lesson learnt.

2. lokakuuta 2025
Oma-aloitteinen arvostelu
Ergoflex-logo

Vastaus yritykseltä Ergoflex

Thank you for your feedback. We're genuinely sorry to hear that your experience with one of your Ergoflex mattresses hasn’t met your expectations.

As we've discussed in our previous correspondence, we believe the issue you're experiencing is related to the bed base used with this particular mattress. Since the problem does not stem from a material or manufacturing fault, it unfortunately falls outside the scope of our warranty coverage.

We completely understand that this isn't the resolution you were hoping for, and we sincerely apologise for any disappointment caused. Please know that we value you as a customer, and it’s never our intention to leave you feeling let down.

Rest assured, all three of your Ergoflex mattresses remain fully covered under our warranty for any eligible issues, and our aftercare team is always here to support you should any concerns arise in the future.

Saanut 5/5 tähteä

Great mattress

It was with great sadness that I threw out my old Ergoflex mattress, after 17 years of use, and replaced it with the newer version. The old one still seemed as good as new and could easily have lasted a few more years but the decision was made. I am happy to report that the new version is as good as the old. To me it feels slightly different from the previous one, but only a little. I still get a great sleep and backaches are still a thing of the past. Really glad I bought another one instead of trying something else.

26. syyskuuta 2025

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