Ergoflex Arvostelua 

PLEASE BE VERY CAREFUL WHEN BUYING ANYTHING FROM THIS COMPANY. They have very poor customer service and we have been ripped off to the tune of £200. We thought we were dealing with a reputable company, it would appear not.

Ergofelx seem to think this is a threat? All we are doing is simply pointing out that their treatment was unfair, we are out of pocket by £200 and no item has been used, unpacked, contaminated - simply a tiny sticker!!!!!

We're very happy with our Ergoflex purchase; it's the firmest mattress we've ever experienced. I still get hot at night, but that's probably my age, and due to the very hot weather we've been experiencing this summer in the UK. All in all, a great mattress for the price.

Living in the Western Isles of Scotland and shopping are oxymorons. Never simple!
Not this time 😎

Finally sleeping in cloud 9.

Delivery prompt. The mattress was better than expected. The quality and finish are exceptional.

Arrived on time, well packaged

A very comfortable mattress no doubt about it, however the off gassing is taking too long and the VOCs are terrible smelling. We left it 4 days before using and it was still a problem. We have our 3 month old in the next to me and we woke up to a new very strong smell coming from a part of the mattress right next to his crib. I’m very upset and it can’t be good for his little lungs. Hugely disappointed. I don’t ever remember our simba mattress taking this long to prepare. I’m questioning whether this mattress will ever be safe for us and our baby and have no idea about the genuine long term health effects we have just subjected ourselves too.

Product fine, delivery timing fine. However it should be noted that king-size mattresses are too heavy for a single person to deliver. Delivery driver, only one, had no lifting equipment or lifting aids. Struggled to get from van to entrance hallway. Should not rely on recipient to help, as they may not be trained to lift safely and may be elderly or have health issues. The safe lifting regulations were certainly not complied with. This is something the delivery agent should address as it puts the delivery driver at risk of serious injury.

I have single Ergoflex mattresses and they are very good. So on 21/05/2026 decided to order a double. What a difference. Where as the singles have the right amount of give and support. The double is a different beast, Its very firm and there is no give in the mattress whatsoever. If you like sleeping on concrete its for you. I have been a loyal Ergoflex customer over the years, purchasing I think 4 single mattresses but this has put me off. Have contacted customer services at Ergoflex and they have kindly extended the trial period for 3 weeks making a number of suggestions. Cannot fault the customer service but the judgement is out on the mattress at this time. Well, tried the extra period of time and the mattress is still too firm So contacted customer services and a return has been arranged.

Easy ordering and fast delivery, although on a personal level found was not as FIRM AS ANTICIPATED!

The mattress itself is comfortable so far, and everything we wanted. The delivery, by DPD I believe, was a disaster. On the wrong day, to the wrong address - the box was dumped a day early in a neighbouring garden behind a high wall while the owners were away, and we were not notified of delivery. When (fortunately) they returned and alerted us, as pensioners we found the very heavy and awkward box almost impossible to carry and drag up the road to our own house.

The mattress was delivered on time as stated. Very comfortable and am enjoying my sleep at present with no complaints.

I had ergoflex mattress years ago then changed to another brand due to menopause heat which never made any difference really. It was a pillow top mattress and after a while it had dips in in where our body laid si became uncomfortable.
We took the decision to buy ergoflex again and so glad I did
It took a few nights to get used to it again but I can honestly say that I am having the best sleep ever again
I will never change brand again. Well done ergoflex keep doing what you are doing.

Love our new mattress!
The old one was hurting my back but as it was an European King, not many companies sells this size and the company that I purchased from had closed down so I was struggling to find a replacement.
Now my back doesn’t hurt and can sleep so much better.
For better service, it would be so much better if we can get them to deliver to our 1F bedroom rather than leaving it by our front door. I don’t have muscles so had to get our very-fit neighbour to carry it up with my husband.

Lovely mattress,still get a few aches when shared with my husband, but overall pretty good.

It’s my second matrace and it’s brilliant, 5*. However the pillows don’t fit well for side sleepers, it feels quite low 3*.

Almost 5 star but the lead time from order t delivery is long!

The Ergoflex mattress is a really great buy, and less than half the price of similar products from some other competitors.
Ordering was easy and delivery was quick and free, with a choice of delivery dates, including next day.
Mattress arrived very well packaged with good instructions about fitting, aftercare, and maintenance of the product.
The mattress and cover are really good quality, and, most importantly of all, very, very comfortable!