I bought a 3kw outdoor heater for our bbq area, it arrived promptly, unfortunately damaged in transit. I immediately phoned to report the damage, and pleasantly surprised to hear they would send a rep... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What a joy to deal with a company that cares. From first phone contact to delivery driver to their technical support team, courtesy and knowledge were the norm. Their customer service is stratospheri... Näytä lisää
Yritys on vastannut
Competitive price and speedy delivery. I had never used this product before but I am pleased to say it lived up to the reviews and left my car very easy to dry off with absolutely no water marks. Will... Näytä lisää
Yritys on vastannut
Hi all who read this I was buzzing to get this purchase I drove to there store to speak with them before I purchased asked questions was told they come with a makita battery. Missled information... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Siivousaineet
- Varustetoimittaja
- Teollisuuslaitteiden toimittaja
- Teollisuusimurien toimittaja
- Koneenosien valmistaja
Tietoja yrityksestä Equip2clean
Yrityksen kirjoittama
BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES
The 1st Choice of Cleaning Pros
Yrityksen kirjoittama
- Over 50 Years in the Trade!
- Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.
Always Happy to Help.
Great Quality Gear at The Best Prices!
12 Months Warranty.
Yhteystiedot
Kiam House, L33 7TD, Liverpool, Yhdistynyt kuningaskunta
- 0151 548 5500
- support@equip2clean.co.uk
- www.equip2clean.co.uk
4,3
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy ordering and prompt delivery made…
Easy ordering and prompt delivery made my purchase easy. I have not used my new filter yet but prresume it to be as good as the previous one.
20. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Paul,
Thank you for the brilliant 5‑star review — really glad to hear the ordering process and delivery were nice and easy for you. I’m pleased we were able to get the missing item sorted quickly as well.
I’m sure the new filter will perform just as well as your previous one once you get the chance to use it, but if you ever need any help or advice, we’re always here.
Thanks again for choosing us.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Very bad service
Very bad service. I bought some things and they didn't arrive on time, and what was missing was sent 3 weeks later. They didn't give any compensation, and communication with the customer service center is terrible.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Equip2clean
Hi Alfonso,
I’ve seen your review and I’m really sorry you feel let down — that’s never how we want anyone to experience our service.
I understand the delay with the missing item was frustrating, and I apologise that it took longer than expected to reach you. Before I close this off, can you let me know whether you still need anything from us, or if everything has now arrived and is working as it should? If there’s anything outstanding, I’ll sort it straight away.
Thanks,
Jon Raven
Head of Customer Service
Equip2Clean
Vastaus yritykseltä Equip2clean
Hi Adam,
Thank you for the brilliant 5‑star review — really glad to hear you found the service super quick. That’s exactly what we aim for.
If you ever need anything else, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Great company
Great company. My order was delivered on time and the website was full of detail and easy to use. My pressure washer feels reliable.
20. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi David,
Thank you for the fantastic 5‑star review — really glad to hear the ordering process was easy and the delivery arrived on time. Great to know the website gave you all the detail you needed as well.
Even better to hear your pressure washer feels reliable. If you ever need any advice, parts or support as you get more use out of it, we’re always here to help.
Thanks again for choosing us.
Kind regards
Jon Raven
First class service 🙂
First class service 🙂 the product was as l expected. Haven't tried them out yet but the instructions are easy to understand. Delivery was quick 👍
23. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Maureen,
Thank you for the lovely 5‑star review — really pleased to hear you found the service first class 🙂
Great to know the product was exactly what you expected, and that the instructions were clear and easy to follow. I’m sure they’ll work perfectly once you get the chance to try them out.
If you ever need any help or advice, we’re always here for you. Quick delivery and smooth service is what we aim for 👍
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Still not received
16. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Russell,
I’m really sorry for the delay and for the frustration this has caused. We’ve been investigating this with FedEx and, unfortunately, the parcel was delivered to the wrong address — something completely outside of our control.
Stephen has been speaking with you today and has confirmed that FedEx are now correcting the mistake and delivering it today.
Please let us know as soon as it arrives so we can make sure everything is in order for you.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great service
7. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Nick,
Thank you for the great 5‑star review — really glad to hear you were happy with the service.
If you ever need anything else, we’re always here to help.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
I purchased the Equip2Clean backpack…
I purchased the Equip2Clean backpack sprayer for a new job I had taken on. I’d never used a sprayer before, and the price in their sale was excellent. Unfortunately, the delivery was delayed, which pushed my work schedule back thanks royal mail, so I contacted customer service to find out what was happening.
Their support team was outstanding. They checked the tracking and noticed the parcel had been sent to a warehouse in Liverpool even low my address for N.Ireland was on it. As soon as they spotted the issue, they immediately arranged a replacement and assured me they would deal with Royal Mail directly. I had nothing to worry about.
My replacement backpack arrived within two days. Absolutely brilliant service. I can’t recommend this company enough — 5 stars.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Equip2clean
Hi Paddy,
Thank you so much for the brilliant 5‑star review. I’m really glad the backpack sprayer worked out for your new job, and I appreciate your patience while we got the delivery issue sorted.
I know the delay with Royal Mail pushed your schedule back, so I’m pleased our team were able to step in quickly, spot the routing error, and get a replacement sent straight out to you. Great to hear it arrived within two days and you’re happy with the service.
If you ever need anything else, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Excellent service
Excellent service. Could not fault it at all. Would highly recommend. A++++++
15. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Ken,
Thank you for the excellent 5‑star review — really appreciate your feedback. Great to hear everything went smoothly and that you’d highly recommend us.
If you ever need anything in the future, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Good product Good service
14. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Allan,
Thank you for the great 5‑star review. Really pleased to hear you’re happy with both the product and the service.
If you need anything else at all, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Vastaus yritykseltä Equip2clean
Hi Philip,
Thank you for the great 5‑star review — really pleased to hear you’re happy with the product and the fast delivery.
If you need anything else, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
I spent a lot of time looking for a new…
I spent a lot of time looking for a new presser washer and I’m glad I found equip to clean and got the DTLR LITE for my mobile detailing business
2. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Terry, thank you — that means a lot. I’m glad you took the time to find the right machine and that the DTLR LITE is doing the job for your mobile detailing work. If you ever want tips, accessories, or a quick walkthrough to get the most from it, just drop me a line.
Jon Raven
Head of Customer Service
Equip2Clean
First of all compeditive pricing
First of all compeditive pricing . Excellent customer service ( Jon listened and provided an exemplary customer service experience) would and will use again
10. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Tony — thank you for the fantastic 5‑star review. I really appreciate the kind words about my service, and I’m glad the pricing and overall experience hit the mark for you. It means a lot that you’d use us again.
Jon Raven
Head of Customer Service
Equip2Clean
Ordered spares for my machine which…
Ordered spares for my machine which ended up not being available so was given a refund. Tried to order a part off eBay which was also not available.
Ended up with a brand new machine which I am very happy with with
10. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Paul, thank you for the feedback and for your patience while we arranged the refund and replacement. I’m really pleased the new machine is working well for you. If you’d like any setup tips, spare parts, or a quick walkthrough, reply here or email me and I’ll be happy to help.
Jon Raven
Head of Customer Service
Equip2Clean
Great support to get the correct item I…
Great support to get the correct item I needed
8. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Warren — thank you for the 5‑star review. I’m really glad I could help you get the correct item sorted, and I appreciate you taking the time to share your experience.
Jon Raven
Head of Customer Service
Equip2Clean
Vastaus yritykseltä Equip2clean
Hi Paul — thank you for the 5‑star review. I’m really glad your pump was posted straight away and that you’re happy with the service. I appreciate you choosing us and calling us a top company.
Jon Raven
Head of Customer Service
Equip2Clean
Easy ordering
Easy ordering, great delivery and overall great product, never use a electric pressure washer again.
7. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi David — thank you for the brilliant 5‑star review. I’m really glad the ordering and delivery were spot on for you, and it’s great to hear the product has made such a difference that you wouldn’t go back to an electric pressure washer.
Jon Raven
Head of Customer Service
Equip2Clean
Replacement high pressure hose for my…
Replacement high pressure hose for my Karcher. Quality product which fits well and works! Very quick delivery too. Spot on
7. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Howard — thank you for the 5‑star review. I’m really glad the replacement high‑pressure hose fit your Karcher perfectly and is working as it should. Great to hear the delivery was quick too — spot on feedback and much appreciated.
Jon Raven
Head of Customer Service
Equip2Clean
Customer Services
Good communication when enquiring about a specific item i needed etc and was delivered in good time 🙋♂️
7. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Stephen — thank you for the 5‑star review. I’m really glad the communication was helpful when you were checking the item you needed, and it’s great to hear everything arrived in good time.
Jon Raven
Head of Customer Service
Equip2Clean
Wrong items received and going around…
Wrong items received and going around in circles with emails trying to send them back.
7. huhtikuuta 2026
Vastaus yritykseltä Equip2clean
Hi Allan — I’m very sorry you received the wrong items and for the frustrating email exchange about returns. I’m Jon Raven and I’m taking over this personally.
We sent an upgraded 900mm lance because the basic model was out of stock, and it was supplied with the correct couplings, but that does not excuse the confusion or the poor communication you’ve experienced. Please accept our sincere apologies.
I’ll sort this immediately — either an exchange, a full refund, or a partial refund if you wish to keep the upgraded lance. I’ll also arrange and pay for the return collection or provide a prepaid return label so you don’t have to chase this any further. Please contact me directly at jon.raven@equip2clean.co.uk or reply here and I’ll action it straight away.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Trustpilot-kokemus
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