Lovely blinds. I was so pleased with my first purchase of a wooden blind, I decided to buy another for our kitchen. I made a mistake on this second order which was soon rectified after I emailed. The... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Delivered a few days past the 5-7 day estimated delivery date, courier left it on the doorstep (an hour or so after the delivery window) and item was damaged -- per their refund terms, you're meant... Näytä lisää
From the ease of ordering my blinds on their website, making sure I was measuring correctly to their communication when my blinds were being shipped. The emails received regarding installation and the... Näytä lisää
Very patient, friendly and helpful person answering my calls. Order arrived at the exact time stated. Excellent quality product, would happily recommend this company to anyone.I would absolutely use t... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä English Blinds
Yrityksen kirjoittama
English Blinds The Made to Measure Blind Company. Since 1988.
Read thousands more reviews of English Blinds at EKomi, The Feedback Company.
Yhteystiedot
1 Thornhill Road, B91 2HB, Solihull, Yhdistynyt kuningaskunta
- 0121 439 6770
- info@englishblinds.co.uk
- www.englishblinds.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 6 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A perfect fit
A perfect fit. I ordered a new blind over the Christmas period as my existing one broke. It was easy to order to my specifications and arrived swiftly after the Christmas holiday. Easy to install too
As described
As described. Arrived on time. Fit well. Look good.
Perfectly made as usual
Perfectly made as usual. 100% recommend this manufacturer. Quality materials at a fantastic price.
Great service
Ordered 3 sets of faux wooden blinds in different sizes just before xmas breal and feared rhere would be a long delay. When order was received English Blinds suggested delivery early Jan. They arrived in good time. Good quality easy to assemble and a very good price. Would use again and refer friends and family.
I’m delighted with the blind
I’m delighted with the blind, the wide slats look great in my bathroom. Customer service was excellent when I changed my mind about having a taped blind and my order/refund was processed straight away.
Would definitely recommend
Excellent product
Excellent product, reasonable price but took just over a month to arrive
Misleading delivery times and unacceptable customer service
I placed an order on 27 December and received confirmation emails stating that my order would be dispatched within 3–6 working days. This information turned out to be completely untrue.
When I contacted customer service to enquire about the delay, the experience was extremely disappointing. The representative was rude and unprofessional and even laughed at me for raising a legitimate concern about the delivery timeline. This was unacceptable.
To make matters worse, my order was delivered in separate shipments and arrived with missing and incomplete components, making the one blind inefficient. The quality of both the product and the service fell far below expectations and doesn't worth the waiting.
I also emailed to formally complain about the customer service experience but, to date, have received no response, which only added to my frustration.
Overall, this company lacks basic customer service standards, clear communication, and accountability. They could greatly benefit from proper customer service training and more honest delivery timelines. I would not recommend based on my experience.
Excellent service.
Excellent service that I have used before. Slight delay on delivery over the Xmas period but arrived in timescale required. Excellent fit and function.
Lovely products and speedy delivery…
Lovely products and speedy delivery especially as we ordered before xmas! Would use again.
Disappointed
Sadly the little twist fit roller blind we ordered, although it looked great in the box, we were unable to get it to work so that it either rolled all the way down to the window sill or all the way up to the top. We tried troubleshooting online and all the usual things we've done in the past with roller blinds, but the chain connector always stopped the blind from rolling up or down to its full extent. No amount of rolling or un-rolling made any difference so we can only assume it is something to do with the 'gearing' of the twist to fit mechanism. Very disappointing as it was a much needed cloakroom blind whilst we had guests staying and we had to resort to buying an off the shelf standard fix blind and cut down to size, which is never the same!
I am very pleased with the 2 blinds I…
I am very pleased with the 2 blinds I ordered from this company. They fit perfectly.
Very good service and delivery . Definitely recommend.
Would recommend.
Very efficient company.
Delivered on all their promises
Personal customer service response, on email and phone.
Good quality workmanship.
Very Happy to recommend /and Use them again. Ticked every box
Blind came high quality and perfect fit…
Blind came high quality and perfect fit I did find length of delivery time very long but was very satisfied with my blind thank you
Absolutely fantastic!!
Absolutely fantastic!!! Will purchase more!!!
Gorgeous blinds
Gorgeous blinds. Good quality. Help to measure if you need it. Arrived well packaged and in good time. Kept updated with progress
Excellent quality and delivery times…
Excellent quality and delivery times with fantastic customer service
Excellent company to work with
Excellent company to work with, the product is second to none good quality.very pleased with my purchase.
Poor quality stay clear
Poor quality, kitchen blind is bowed out of packet. Spoken to there technical team who are rude and don't listen to issue. Requested the blind to be replace or a full refund provided but refused.
Excellent customer service
Excellent customer service
The made to measure blind arrived promptly. We noticed that the bottom of the blind had some indents/creases but the inside pole was not damaged, something wasn't quite right with the fabric and contacted CS an Gemma responded very quickly and a solution was offered. Thank you.
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