ElectroMarket.co.uk Arvostelua 

My product purchase had a fault and they quickly collected and replaced with new good product. This is good customer service.

Purchased a 15” LED PA system.
The wireless mic was faulty so when I explained to customer service that I bought it for a weekend away with friends and time was short they organised collection of the faulty unit & delivery of the new unit the next day.
I’d also expressed my concerns about Yodel being able to keep to the delivery timeframes so they very kindly used DPD.
What can I say, all sorted.
You can judge a good company on its goods but also on how it responds when things go wrong.
There is still customer service out there 👏🏻
…. and the weekend went well, thank you.

I’m extremely disappointed with the misinformation I was given on the phone by ElectroMarket yesterday (Friday). I wanted to buy an item to use for today (Saturday), and I didn’t want to risk ordering it for next day delivery and it doesn’t get to me so I called to ask about collection options. I was informed that their warehouse is open till 8pm on weekdays and limited hours on Saturdays, closing at 4pm. I live over an hour’s drive away so I thought rather than risk getting stuck in traffic during busy hours on a weekday, I’ll rather just go today (Saturday morning) when the roads are clear. I tried have ring up ElectroMarket only to find that they are shut today and their warehouse is not open either. Very disappointed. I really needed my item for an event today.

Great service and very pleased with the products. Will buy from EM again. Only hitch was learning my way around the despatch process via Yodell. Ordered five items and each had its own Yodell delivery code (I had opted for quickest delivery) but they were split between separate Yodel deliveries several hours apart. But no visibility of this so was worrying initially that order had been short-shipped requiring a call to both Yodel and EM help lines.
We have to look out for them (Yodel) as we have found they frequently skip deliveries and take back to depot if they can’t locate the delivery address quickly enough (30 seconds!). This is a particular problem for larger items that have to be delivered in person to the consignee which these were. Fortunately all were delivered in the end.
Learning point: Customer to be emailed the Carrier delivery codes for every item to facilitate easier tracking with the Carrier

Excellent delivery and product pricing. The goods arrived next day and well packed. The radio looks good value for money and easy to set up and operate.

Great communication and quick delivery!

Excellent & prompt service from start to delivery!

sales rep dean was very helpful and sorted my problems quick and easy it was a very good experience would buy from this shop again in the future carl.

Easy to use website and placed order before 2pm and received my order the next day. Will be using this site again.

I’ve used this company for various products over a number of years for my DJ equipment, it’s always been good Quality and their service is excellent. FRANK DJ

Superfast delivery, great product

Order arrived next day. Well packaged, good price. Would definitely recommend. Thank you

I ordered after deadline time on Tuesday evening for a next day delivery, confirmation saying delivery for Thursday. Wednesday morning received a message my order out for delivery Wednesday morning between 10.30 - 12.30. at 11.30 my parcel arrived. Thank you Electro Market and Yodel,

Great cust service
Great delivery and communications

Really pleased with the Audizio internet radio. Just like the description. Good price, rapid delivery. Simple!

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve the matter so re called help desk and a new one was sent out straight away and old one picked up without any hassle. Absolutely fantastic customer service would recommend 100% thank you.

Perfect service, very speedy delivery

The best price I could find and free next day delivery. Superp service.

amazingly fast service and brilliant bang for buck. the package i ordered was for a rally that we're organising and the contents were perfect; pa speaker, wireless mics and a stand. a perfect combo for our needs.