eFOLDi Arvostelua 

253
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Tom and the team at eFOLDi made buying the Compass so easy. The customer service from the start was excellent. The in home Demo was completely pressure free with Tom explaining all the features. Allow... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A very respectful gentleman called Craig came out to give us a demonstration. Craig was very informative and helpful. He was not at all pushy just interested in helping us get the product that was bes... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

eFOLDI rep, Cliff Bingley, came to our house to demonstrate the Compass model. I needed something that is light enough for me to lift into our car boot and the Compass model proved easy to lift and f... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Had my Compass for about 8 months now. It makes an adequate emergency scooter to keep in the car. I have a bigger more stable scooter for everyday use, the difference in stability, performance, tracti... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Apuvälinetoimittaja

Erilaisten ulkoisten lähteiden tuottama tieto

Award Wining eFOLDi lightweight electric folding mobility scooter. Buy Online.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

253 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(253)

111 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellence and kindness

I was born with spastic diplegia and that ailment severely restricts my ability to walk properly.

I have used an eFoldi Lite since March 2022 and that machine has been excellent and extraordinarily beneficial for me in a life transforming way. I could not enjoy my life as I do now without it.

My wife and I are just about to commence travelling again and for the sake of caution (although probably not strictly necessary) I have just had my eFoldi serviced. The machine is excellently designed and robustly put together but I consider that it is wise for it to be checked out before a long trip.

I cannot praise strongly enough the expertise and efficiency as well as the kindness and humanity of the people at eFoldi in Redhill and I am particularly grateful to Darren and Brian.

I believe that the eFoldi range of equipment should be considered by all people with limited mobility and I sincerely hope that they find it as helpful as I have.

Peter C

East Sussex

August 2025

18. elokuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you so much for sharing your wonderful experience with the eFoldi Lite. We’re truly delighted to hear how much of a positive impact it has had on your everyday life, and that it’s helping you enjoy your travels with greater independence and confidence.

It’s also fantastic to know that our team in Redhill, especially Darren and Brian, made such a strong impression with their expertise and care. We’ll be sure to pass along your kind words to them.

We wish you and your wife many more enjoyable adventures, and we’re always here to support you whenever you need us.

Warm regards,
The eFoldi Team

Saanut 5/5 tähteä

From the word go we found EFoldi to be…polite, helpful and not pushy.

From the word go we found EFoldi to be pleasant, friendly and helpful. Got a visit two days after initial enquiry , on time, from Cliff. He was very professional, friendly and patient and not at all pushy. He spent a lot of time explaining how the Compass model worked and gave plenty of time to try the scooter out and to make quite sure my husband could handle it and that I could lift it into the car. He couldn’t have been more helpful and we are looking forward to receiving our scooter very soon. I’m sure it will make life easier and enjoyable. Thanks again to Cliff.

13. elokuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for your lovely feedback! We’re so pleased Cliff made the process easy, friendly, and informative, and that you felt confident the Compass was right for you. We can’t wait for you to enjoy your new scooter and the freedom it brings!
Kind regards,
eFOLDi

Saanut 5/5 tähteä

Visit Cliff Bingley - 5 stars

I had a visit from Cliff Bingley on the 6th August to demonstrate the Efoldi scooter .
He was very helpful and explained everything to me.
I looked at new Efoldi first and fell in love with it.
Then the second one which I didn’t find as comfy.
Cliff took me out on the new one and that was it and I wanted it straight away.
I would
Like to thank Cliff for his help and kindness .
We could do with a few more people like him.
From
Mrs M Hallam (this review posted by my daughter in law V Hallam)

6. elokuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you, Mrs Hallam, for your lovely feedback! We’re so pleased Cliff was able to help you find the perfect eFOLDi and that you’re happy with your choice. Enjoy your new scooter!
Kind regards,
eFOLDi

Saanut 5/5 tähteä

Non-pushy sales advice

I was able to try out the two scooters I was interested in at home. Cliff came and allowed me to drive them around in the garden and on the pavement. He was not pushy and I did not have to "sign on the dotted line" there and then. I ended up purchasing the eFoldi lite, and so far have been very satisfied with its versatility and ease of use. Just two things: the horn is very piercing (and a little embarrassing when reversing in public), secondly it would be better to have an LED display giving the % charge left on the battery, rather than the traffic light LED display. For example, when charging, it is impossible to tell when it is fully charged.

8. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for your kind review! We’re so pleased Cliff could help you test the scooters at home and that you’re enjoying your eFOLDi Lite. Your feedback on the horn and battery display is very helpful, and we’ll pass it along to the manufacturer. Wishing you many happy journeys!
Kind regards,
eFOLDi

Saanut 1/5 tähteä

They sent us a used

They sent us a used, damaged unit with missing parts. Can't use the unit. They said they would send the missing parts but they are stuck in China.

21. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

We're very sorry to hear about your experience. Please contact us directly at hello@efoldi.com so we can better understand your situation and work toward a resolution. We will also follow up with our distributor in the USA. Rest assured, we’ve successfully resolved similar issues for other customers in the region and are committed to doing the same for you.
Kind regards,
eFOLDi

Saanut 5/5 tähteä

The explorer is a great piece of kit.

The explorer is a great piece of kit.

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for your kind words! We're so pleased to hear you're enjoying your Explorer – it's great to know it's living up to expectations. If you ever have any questions or need support, we're always here to help!
Kind regards,
eFOLDi

Saanut 5/5 tähteä

My eFOLDi is a life changer

My eFOLDi is a life changer. The sales team we great and answered all my queries before having my demonstration. Can’t recommend eFOLDi enough.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you so much for your wonderful feedback! We're thrilled to hear that your eFOLDi has been a life changer for you. It's great to know our sales team was able to answer all your questions and support you through the process. Your recommendation means a lot to us! If you ever need anything in the future, we're always here to help.
Kind regards,
eFOLDi

Saanut 5/5 tähteä

Very helpfull explained everything very…

Very helpfull explained everything very well.very pleasant.

22. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you so much for your kind words! We're glad to hear that everything was explained clearly and that you had a pleasant experience. If you ever have any more questions or need assistance, we’re always here to help!
Kind regards,
eFOLDi

Saanut 5/5 tähteä

The salesman turned up even though we…

The salesman turned up even though we were tough to find. No pressure sales and informative. We looked at the Compass, very light but different design. Shame not quick release castors as on the Lite.

21. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thanks for the review! Great to hear the visit was helpful. We appreciate your comments on the Compass and will share the feedback. Feel free to reach out with any questions!
Kind regards,
eFOLDi

Saanut 5/5 tähteä

LIking the product .1st thank you…

LIking the product .1st thank you Cliff on the demo time eccellent and then the trouble that I had with the tiller problem again Cliff at the helm. When sorted was out and enjoying mobilty ,Cliff thank you,you were Ace.

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for the lovely feedback! We're glad you're enjoying the product, and it’s great to hear Cliff was able to help so promptly, he’ll be thrilled to hear your kind words. Enjoy your newfound mobility!

Saanut 5/5 tähteä

Brilliant service from Cliff.

I contacted eFoldi on behalf of my friend who had been looking for an electric wheelchair.
We were told someone would contact us to arrange a day and time to come out and demonstrate the particular model my friend wanted.
Cliff called within a couple of hours and we agreed on a day.
The day came and Cliff arrived at the arranged time.
He was very friendly, introduced himself and told us about the company and what it had to offer.
He had brought the wheelchair my friend had asked for and showed us how it worked.
My friend then had a practice run in it. Cliff was very patient as my friend was a bit anxious. He made her feel really comfortable and at ease.
He explained everything we needed to know about the wheelchair and my friend decided to purchase it.
Cliff arranged it to be delivered and dealt with the payment.
My friend is looking forward in receiving it and being able to be more independent.

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for the kind review! We're so pleased Cliff was able to provide a helpful and reassuring experience. It’s great to hear your friend felt comfortable and confident in choosing her new Powerchair.
Kind regards,
eFOLDi

Saanut 5/5 tähteä

Motorbility scooter

Cliff was very patient and listened to my queries with understanding. He explained how the scooter worked and ensured it was fit for purpose for me. There was no hard sell or pushiness.

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for your kind words! We're glad Cliff was able to support you with patience and care, ensuring the scooter was the right fit without any pressure. We're always here if you need anything further.

Saanut 5/5 tähteä

Service of efoldi

The mechanic who serviced our efoldi was very helpful and efficient. Our efoldi was serviced well and looked nearly like new when we went to collect it.

9. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you so much for your kind feedback! We're delighted to hear that you were pleased with the service and that your eFOLDi was returned looking nearly like new.
Kind regards,
eFOLDi

Saanut 5/5 tähteä

Four wheel efoldi powered wheelchair

My father in law was interested in having a home demonstration for the efoldi powered wheelchair.
Cliff came and carried out the home demo, he was very professional and gave a full demonstration of the 4 wheel efoldi with that being the lightest of the range on offer which was the best option in this case.
The efoldi looks really well designed and is ideal for my father in law who did a test run of lifting it in and out of his car which he could manage which was the main concern.
Good product which I would say achieves the needs of most people when looking for a portable powered wheelchair.

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for the great feedback! We're glad Cliff was able to provide a helpful demo and that the eFOLDi met your father-in-law’s needs. It’s great to hear he found it easy to manage and well-suited for travel.
Kind regards,
eFOLDi

Saanut 5/5 tähteä

Happy with scouters I tried out

Was early but wanted for me to get in
Clean and well drest, gave me confidence to decide what I wanted
Lisend to my neads,
Did full chek to wat would sout me
Price was in my price range
I'm really happy

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you so much for your kind words! We're really glad to hear that you felt comfortable and supported throughout the process. Your satisfaction means a lot to us, and we're thrilled you're happy with your experience!
Kind regards,
eFOLDi

Saanut 4/5 tähteä

Wonderful home demo

Wonderful home demo. The first step was getting an understanding of needs to decide what products to show. I had already seen somebody else with the explorer so I requested to see this too. I may get the explorer but I was unsure about how easy it is for me to get it from the folded position to opened out ( muscle problems in my arms and hands). There was no hard sell - they seem to really care about people with disabilities and make sure the product was right. I asked if there was a cool off period if I got it and the answer was 'if you change your mind within two weeks there's a £60 admin fee'. This seems reasonable. Their other model, the brand new one, was much easier to unfold but did unfortunately get caught on and rip my dress (which rules it out for me as I wear midi dresses reasonably often). They were however really good at making sure I was safe (I attempted to go up a hill at an angle rather than straight on). I didn't feel rushed trying the scooters out as scooters around the garden and both tackled grass and uneven surfaces nicely (although I maybe should have asked to try and unfold the explorer a second time).

9. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for the lovely review! We're really pleased you felt listened to and supported during the demo. It's important to us that our products suit your needs and that you never feel rushed. If you have any more questions about the Explorer or want to try unfolding it again, we're happy to help!
Kind regards,
eFOLDi

Saanut 5/5 tähteä

No hard sell.

Cliff was kind and patient. He answered all our questions clearly. He demonstrated the e-foldi several times so that my husband could feel confident that he would be able to manage it. He ensured my husband could get on and off it , before making a decision to purchase it. There was no hard sell. I felt confident that Cliff would not have processed the order, if he didn't think the e-foldi is suitable for my husband's needs.

7. heinäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you for your kind words. We're so glad Cliff was able to support you with patience and care. It's great to hear your husband felt confident and well-informed before making a decision. We truly appreciate your trust and are here if you need anything in the future!
Kind regards,
eFOLDi

Saanut 5/5 tähteä

Buying the new eFoldi compass

Rang about did eFoldi do a 4-wheeler as my condition had made the Explorer no longer ideal. Was told about the new Compass. Cliff turned up to demonstrate within two days. He was punctual. polite, and helpful. The Compass fitted my new needs and I should take delivery on Wednesday.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Thank you so much for sharing your experience! We’re delighted to hear that the eFoldi Compass is a great fit for your new needs. It’s wonderful to know that Cliff was able to assist you so promptly and provided such helpful, courteous service. We hope you enjoy your new Compass and that it brings you greater comfort and freedom. If you need anything else, we’re always here to help!
Kind regards,
eFOLDi

Saanut 1/5 tähteä

Buyer beware

I’m a qualified electrical engineer and ran a circuit board testing company for 15 years. I have had an Efoldi 1.5 for 4 years and loved every minute of it. However on more than one occasion I’ve had to look at the electrics mainly for wires coming out of connector blocks. Also a couple of years ago after in flight damage I replaced the speed switch and throttle. I bought identical parts on line for a fraction of the cost efoldi wanted and they’ve worked perfectly. Then the scooter suddenly lost all power and I got into the electrics to see if I could sort it out. I then fully realised what an amateur structure it was based on. It was typical of a Chinese toy manufacturer. I asked efoldi for a schematic or wiring diagram and was told they didn’t have one. I asked if I could contact the manufacturer and told they were the manufacturer but they still didn’t have a wiring diagram. I was told their skilled engineers would be able to sort it out and as I was helpless I sent it for repair. To save their engineers time, rather than reassemble it I explained it in all in a letter. It was all completely misunderstood and they accused me of using it with all the electrics exposed. I was told before they could begin to find the fault they would have to replace all the parts I had fitted including the headlight. It was suggested buying one of their reconditioned models would be cheaper than the cost of a repair. I now think their skilled engineers are merely assemblers and are not capable of fault finding. I do not want to detract from my opinion of the scooter..apart from the lack of up to date electrics…without a doubt, it is one of the best on the market but it is like a TV or washing machine if there is a fault get another one, the cost of repair is too expensive.
After I’d decided to forego the repair I arranged to have the scooter collected by DPD and returned. I did not receive the shipment and DPD say they had returned it to Efoldi because of either a missing label or bad paperwork. Efoldi have said they didn’t receive it so nobody knows where it is.

28. kesäkuuta 2025
Oma-aloitteinen arvostelu
eFOLDi-logo

Vastaus yritykseltä eFOLDi

Hi Mr Emerson,

Thank you for taking the time to share your feedback, and for your kind comments about the performance of your eFOLDi 1.5 over the last four years. We're genuinely pleased to hear how much independence and enjoyment it has brought you.

We’re sorry that your recent repair experience didn’t meet expectations and understand how frustrating it must have been, particularly when trying to resolve the issue yourself.

While we completely respect your technical background, we do have to prioritise safety and regulatory compliance. This means we’re unable to release internal wiring diagrams or support non-authorised repairs — even when third-party components appear identical — to ensure continued product safety, reliability, and insurance validity.

When the scooter was returned to us in a partially dismantled state, we couldn’t proceed with diagnostics without first replacing non-standard parts. Our intention was never to cause frustration, but rather to ensure our engineers were working from a known, safe baseline before beginning any fault-finding work.

Regarding the delivery issue — although the return was arranged independently, making it outside our usual courier agreement and insurance with DPD (which limited our ability to track or escalate the issue directly), we did everything we could to assist and are pleased that this issue is now resolved, with your scooter returned safely to you.

We do remain available to help however we can, should you need anything further, and we truly value your continued support and candid feedback, which helps us improve both our service and communication.
Kind regards,
eFOLDi

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin