Received parcel however the glasses themselves were missing, I contacted them straight away 2 weeks ago and they still haven't provided a solution, I'd like a refund ASAP please They've refunded me... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Received parcel however the glasses themselves were missing, I contacted them straight away 2 weeks ago and they still haven't provided a solution, I'd like a refund ASAP please They've refunded me... Näytä lisää
Yritys on vastannut
Very happy. I had issues ordering a pair of Rayban Sunglasses from a UK firm, so called Edel-Optics as their website suggested they had the Sunglasses in stock. They confirmed they did have the stock,... Näytä lisää
Glasses arrived on time but the parcel was damaged. Fortunately the crushed box didn’t reach the glasses but the glasses box should have reached me in tact as that’s the corresponding box to show legi... Näytä lisää
Was a bit concerned because of the bad reviews but got the shades in 4 working days. The price was cheaper 25% compared to other shops a nice bargain.
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Nobistor 16, 22767, Hamburg, Saksa
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic price for these frames. Great easy to use website. Ordered and delivered as promised.
I had some glasses that were broken through a design fault. Boots opticians from whom I bought the glasses said that they were unable to help as they were bought 13 months before and out of warranty also stating the frames were now not available. I was about to pay another £300 for another pair of glasses from another retailer when I looked online as a last resort for the same model frame. Within a minute edel optics showed up. I gave the frame number and straight away the frame was available at £17.50 discounted from £86.00. I paid for a quicker delivery. Within 24hours I had received the frames, changed the lenses, and saved £300.00. Great service
Easy and pleasant transaction. 3d technology helps to choose a right model. Highly recommended shop. Thanks!
I was a bit hesitant when i saw a couple of bad reviews but I decided to believe the good reviews instead and Im just so glad I did. Chose this company over smartbuyglasses.co.uk which claims they have a low price match guarantee but instead replied to my email they couldnt match it for some silly reason. The glasses arrive shortly after 4 days and it was everything it was stated. Dont believe the karens leaving bad reviews. This company is legit i tell you dont hesitate and just buy as they have the best prices in my opinion.
Ordered a pair of Oakley at £245, waited 2 months for these and then was told they do not manufacture the carbon blade anymore.
This is a lie and subsequently saw the price increase to £320.
They obviously did not wish to honour the original price agreed.

Vastaus yritykseltä edel-optics.co.uk
I purchased Ray-ban sunglasses for an unbeatable price it was the cheapest I could find. Received them a bit late but it wasn't edel-optics fault it was UPS'. Very happy with the classes they were fantastic and well packaged. I will certainly buy from you guys again. Superb experience.
1st time customer. Great prices- Great service and delivered on time from Europe!!
I had been looking to purchase a pair of Oakley Radar EV TDF edition sunglasses for a while now. I stumbled on this company and they had the sunglasses on sale far cheaper than any other company. I read some of the negative feedback, which was mostly about delivery delays. My sunglasses were in stock so thought I’d take a chance. Sunglasses arrived within 5 days, communication was good and the Oakleys are spot on with all the correct case, authentication etc (I have a couple of pairs of fake Oakleys from China so know the difference).
Purchased Prada sunglasses which were faulty and still within guarantee. Edel-optics have ignored all my attempts to contact them for a replacement/repair.
Extremely unhappy with the level of service and would not buy from them again! DO NOT BUY FROM THIS COMPANY.

Vastaus yritykseltä edel-optics.co.uk
I have not received my purchase. Nearly three weeks now.

Vastaus yritykseltä edel-optics.co.uk
I was a little nervous ordering from an unknown web retailer but I decided to give Edel Optics a try and the service and product have been amazing. Communication from start to finish has been brilliant. I'd happily use them again - thumbs up from me.
This is the third order I have made with edel optics and as with the previous 2 was processed quickly and no issues with their system at all. I'd you go through a Google search there are also significant savings to be had.. the only issue I had was with the delivery via UPS. Was supposed to arrive on the 25th but didn't I didn't receive it until 30th August after they failed to deliver twice..
Order processed very efficiently. Good communication, arrived on time and no issues at all. Prices were also very competitive, so I would use hem again without hesitation.
Ordering really easy , great choice and brilliant prices .The whole process A1.
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