EasyTranslate Arvostelua 

493
•
TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Jeg modtog leveringen fem dage efter den lovede leveringstid, men det var ikke mit dokument, jeg modtog, men en anden persons. Derefter gik der yderligere en uge, før de endelig kunne sende mig min... Näytä lisää

Saanut 1/5 tähteä

Bad process. Poor communication. Changed payment method when nearly reached due date without discussing in advance. No response to my emails sent to many persons in charge including central email addr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have been working with EasyTranslate as a freelance linguist and I can't recommend it enough. All the project managers are super friendly and helpful. There have been a few payment delays in the pas... Näytä lisää

Saanut 5/5 tähteä

EasyTranslate has always provided the best service to us. There translations work is really professional, fulfilling perfectly our technical requirements. The lead-time they are offering is just a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. ja myös
  3. Käännöspalvelu

Yrityksen kirjoittama

EasyTranslate offers translation management, cutting-edge generative AI and collaboration with freelance translators/copy editors - all on one platform. Whether you’re looking to create content from scratch, translate your website, webshop, CMS or more - we have all the tools you need to succeed. Integrate with our many no-code plugins and automate your entire translation and content generation processes. We’re determined to find the perfect solution for any business wanting to go global. Our holistic software is used by hundreds of B2B customers around the globe, enabling them to emerge and upscale in international markets.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

493 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(493)

6 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Eine schnelle Sache

Es gab ein schnelles Angebot. Wir bekamen bereits in weniger als 48 Std. nach Auftragseinheit die Texte. Super! Immer wieder gerne.

2. heinäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Liebe Miriam,
Danke für die netten Worte😊🤩
Wir freuen uns auch auf eine vertiefte Zusammenarbeit und deine Weiterempfehlungen!
Die besten Grüße, Max

Saanut 5/5 tähteä

Easytranslate is a perfect name

Easytranslate is a perfect name for your company. Cooperation is easy, communication runs smoothly and on time. Deadlines are held. Quality of translation is high.

2. heinäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Helge,

Wow - thank you so much for that very nice review 🤩😊🤩
We are very happy to read all those kind words about us.
We hope to continue our cooperation with you, for a very long time 😊

Have a wonderful day.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Serh guter Service

Es war eine sehr gute Zusammenarbeit an einem englischen Lektorat. Kann ich nur empfehlen. E

1. heinäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Liebe Frau Arnold,
vielen Dank für die freundlichen Worte!😊
Die Zusammenarbeit mit Ihnen hat uns auch gut gefallen und wir hoffen, dass Sie auch mit Ihrem nächsten Buch wieder auf uns zukommen!

Viele Grüße, Max Keller

Saanut 5/5 tähteä

5 star service

I sent a request and got an email followed by a call from Meriem. I received the best customer service from Meriem, she is diligent, kind, and accommodating. It has been a pleasure working you!

29. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Raemil,

Thank you so much for your very nice review. We have already shared it with Meriem, she was very happy to read your review 😊 🤩

We hope we can continue working with you in the future as well.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Ich kann EasyTranslate nur Empfehlen

Ich kann EasyTranslate nur Empfehlen. Die Angebotsanfrage war super easy und angenehm. Die persönliche Beratung war kompetent und sehr freundlich. Binnen weniger Tage bekamen wir für zwei Websites dreisprachige Texte zurück - in sehr guter Qualität.
Lieben Dank für die tolle Zusammenarbeit und gerne wieder!

17. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Liebe Dana,

Danke vielmals, mir macht die Zusammenarbeit auch sehr viel Spaß und ich freue mich schon auf eine weiter vertiefte Kooperation. 😊🤩

Die besten Grüße aus Kopenhagen, Max

Saanut 5/5 tähteä

Excellent quality

Excellent quality, deadlines always respected en very good assistance of a very friendly staff. Their online tool to ask translations is very intuitive en easy to use. My company has been working with Easy Translate for about 2 years now and will continue to do. Very positive collaboration!

12. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Philippe,
Thank you very much for your very kind review and 5-perfect-stars🤩😊
We are very happy to work with you and your company, and we are looking forward to the next tasks already.

Have a wonderful day.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Great Service

Our company has been using EasyTranslate for several months now to translate Instruction Manuals into several different languages for us. Accuracy and a quick turn around is key for us. EasyTranslate have been extremely helpful, have a very quick turn around, very friendly staff and even spot errors or inconsistencies on files that we may have missed. Highly recommencement them.

12. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Kristiana,

Thank you so much for the very perfect review and 5-lovely stars🤩. It makes us really happy reading that we have done well with both translations, speed, and our colleagues are helpful.😊

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Premium company

Pros:
-The company is serious, professional and dedicated.
-They communicate all the time and are always available by email and phone.
- The project managers are approachable and gentle.

Cons:
-I’m afraid that payments can be delayed.

10. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Hi Abner,

Thank you for giving us a review, we always love getting that - especially when it is a 5-star one 🤩
We are very happy to hear about the pros you give us. And about the cons, we always aim to pay according to our terms, unless something unexpected happens to the task. If that would be the case, then be sure to reach out to vendor management.

Have a nice day.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

I wanted to write a review to thank Dea…

I wanted to write a review to thank Dea and her team in particular for always going above and beyond to provide exactly what is needed. I work with EasyTranslate a lot and they are always super quick and efficient.

10. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Sarah,

Thank you so much for your very nice words and 5-stars-review🤩. Your message has been sent to Dea and the team, they were very happy to get your review as well.

We wish you a great weekend 😊

Best
Kenneth & Your EasyTranslate team

Saanut 1/5 tähteä

Nice packaging, abysmal service

I've done a few translations for Easy Translate as a freelance translator in 2019 and 2020. To this day I have received payment for ONE, amounting roughly to 10% of the amount due, and it took several emails. After noticing the missing payments from PREVIOUS YEAR, I've been trying to resolve this since Februrary. Response time is shoking. It takes days to receive an answer, sometimes there's no answer at all, and if there is, it amounts to nothing, just empty assurances. After my inquiry I was informed on both April 23 and May 25, that the payment has been made that day, of course it still hasn't come. No bank transfer in European Union would take that long if the payment was actually made. By the way, if it was made on April 23, as I was informed, why was it neccessary to "make" it again on May 25, huh? So at this point I've been lied to by an Easy Translate employee at least twice. My last request to get at least a bank confirmation for the payment via email has been met with absolute silence.

I see that my case is not an exception and it will be met by a legal action.

So if you're a translator - keep away, if you don't want to work for free. If you're considering hiring Easy Translate, just know that it is a unrealiable, deceitful contractor.

Edit: 5 days after publishing the review, I finally received the payment. No response from EasyTranslate to my email at that point, but hey, count your blessings.

2nd Edit: EasyTranslate wrote: "We really tried reaching out to you, just after you placed your review here on trustpilot, both via e-mail and phone. But we never heard back from you". I may have not answered my phone, but you certainly got my e-mail and between publishing the review and receiving the payment I have got zero mails regarding the matter. In the meantime, your e-mails offering new translation tasks arrived perfectly well, so obviously EasyTranslate CAN reach me when the need arises. This kind of remark, which I've seen in response to other negative reviews too, looks like an attempt to shift the blame and make us, translators, look unreliable, as if problems with payments were somehow our fault, which they aren't.

10. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Hi Marta,

Thank you for updating your review. We really tried reaching out to you, just after you placed your review here on trustpilot, both via e-mail and phone. But we never heard back from you. We just wanted to talk to you about the situation, since we wanted to correct our mistakes, and see how we could improve in the future.

We are happy that you back in June, did receive your payment, and we are sorry that it was delayed. this is most definitely not how we run things.

Wishing you the best.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Worldclass Service, Tempo & Quality ***** + *

I needed to get 3 different translations done within 24 hours and they even delivered the content before the set deadline. My proofreaders had no remarks at all when performing Q/C on the texts after receiving them and furthermore were they impressed by the correct tone of voice and words chosen to make the message come across spot on.

I can definitely recommend EasyTranslate to everyone with the need to get quality content translated with a multi-lingual pen and fast delivery.

Dixa.com

4. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Hi Olivier & team Dixa,

Thank you so much for choosing us, to help you with your urgent translations. It makes us very happy that your proofreaders had no remarks and that tone of voice was used correctly.

Thank you for the very nice review and 5-lovely stars 🤩😊 We hope that we can help you even more in the future 😊

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Super schnelle und einfache…

Super schnelle und einfache Korrespondenz. Sehr individuelle Betreuung und reibungslose Abwicklung. Besonderen Dank an Frau Barnickel! :)

4. kesäkuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Liebe Frau Macht,

herzlichen Dank für Ihr positives Feedback! 🤩

Wir freuen uns auf weitere Projekte in der Zukunft. 😊

Viele Grüße
Melissa & Ihr EasyTranslate Team

Saanut 5/5 tähteä

Good in all aspects

Good in all aspects. Quality, speed, flexibility all for one of the better prices out there.

Worked on a translation in 28 languages with a lot of internet/online specific terminology that had been royally messed up (translated very literally) by other translators before. Text will be used in the adtech/data sector in a consumer facing tool informing about privacy, by a silicon valley based, 1000+ employees tech company and therefore had to be of very high quality. Providing a context document and just having a conversation with their account manager/advisor Rik made sure that translations were put very well into necessary context.

Project was delivered within a matter of days each time and they were very helpful in making some adjustments in the indicated languages after the project had already been confirmed. Scanning for some imperfections, each doubt that we had was taken away by their translators being able to thoroughly explain why it had to be the way they had translated it within the context we required.

Out of 4 quotes that I got, EasyTranslate had by far the best price and I doubt that any of the others would have been able to deliver with the quality and the speed that they did.

Major shoutout to Rik for his help, patience and quick turnarounds.

25. toukokuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Victor,

Thank you so much for your very very nice review. We are very happy to hear that all the translations to the languages went well and were delivered as expected.

Our translators always aim to top quality and securing the context for our clients. We hope to be able to continue our work with you for many years forward.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Echt supersnel....

18. toukokuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Beste Jan 😊,

Wat fijn te horen dat je tevreden bent met onze service en snelheid.
Wij waarderen de feedback en zien jou graag weer terug bij vervolgopdrachten 🤩

Groet, Rik & het EasyTranslate team

Saanut 5/5 tähteä

rapide et qualité au top

14. toukokuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Bonjour Jean,
Merci pour votre avis, nous sommes ravis d’avoir pu vous assister tout en vous livrant dans les temps.
Au plaisir de continuer notre collaboration,
Chloe & votre équipe EasyTranslate

Saanut 3/5 tähteä

At the beginning as a translator

At the beginning as a translator I thought that this company is great and easy to work for but today, after 7 months, I got tired of delayed payments. The first two or three payments came on time, but the next one had to be asked after several times.
The same situation happened again, the payment was almost two weeks late and this time with no response, so I wrote here to speed up the process, as recommended by the other employees with the same experience. I hope the reason to the delay was only an error with the system or just a simple mistake.
However, I've been paid correctly in the end and the projects and co-workers have been great so altogether I'd give 3/5.

12. toukokuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Hi Puzzle,

As we wrote in private messages, we have been trying to reach you a few times. We are very sorry about the inconvenience you have had. It is as you described an error that has happened. It should be corrected now, and payment should be paid out to you. Please do reach out to us, as I wrote in the private message.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

High Quality and Professional Services

I have been partnering with EasyTranslate for my localization needs for over a year now. I can't think of a more professional company than them to provide me with language resources. They really know how to recruit the right person for your project and according to your needs. The EasyTranslate team always deals with my requests very promptly and provides answers within a few minutes in all projects showing their dynamism and attention to the client. Highly recommend them!

11. toukokuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Livia,

We are so very pleased to read your warm review. There is no doubt, we are extremely happy to work with you and your team as well. We also hope that this will continue for many years forward.
Thank you so very much for the fantastic review, 5-perfect stars and your recommendation to others 🤗 🤩

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

A collection of professionals

A collection of professionals, in every way. From the start to the end. Thank you.

8. toukokuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Thank you so much for your kind words and 5-perfect stars 🤗 🤩 We hope to work with you for many years forward 🤗

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Professionalism at its best

The team consists of highly professional people, punctual reactive and very attentive to every requirements and on top of that they are a pleasure to work with!

5. toukokuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Hi Orna,

Thank you very much for your perfect 5-stars🤩🤩 And also the very kind words, they make us very proud! We are looking forward to working with you for many years going forward.

Best
Kenneth & Your EasyTranslate team

Saanut 5/5 tähteä

Very Good

We have made very good experiences

28. huhtikuuta 2020
Oma-aloitteinen arvostelu
EasyTranslate-logo

Vastaus yritykseltä EasyTranslate

Dear Daniel,

Thank you so much for your very nice review 🤩😊

Best
Kenneth & Your EasyTranslate team

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