Easyhotel Arvostelua 

He estado alojado en easy hotel Fira barcelona los días 1y 2 de diciembre 2025. En ambos días he tenido que pedir que pusieran calefacción, y la tienen que poner desde recepción, dado que sino no funciona en la habitación.

En la entrada a la habitación, estaba sucio el baño, y la habitación , el día 2, es decir al día siguiente estaba la habitación sin hacer y baño sin limpiar.

El personal de recepción, no es amable.

We had to cancel the day before staying at Easyhotel Leeds due to a death in the family, hotel receptionist was uncaring and refused to offer anything. Emailed customer service originally offered a transfer but because I was dealing with family matters and replied a day later, they refused to honour their original offer.

j'ai été bien accueilli à l'hôtel à Paris Charles de gaulle Villepinte durant mon séjour
et je remercie vivement Estefanie, Majorie, Britineyda, Gabriel, Valdimir et les deux agents du service petit déjeuné.
Gros bisous de la Guyane Française et je vous envoie un peu de soleil
Tiembé red pa moli

Daniel

I tried to book the Sheffield hotel for a month ahead and at some point in the booking process it changed the booking to the following day which I only noticed after I had committed payment. I accidentally cancelled the booking. I attempted to contact them regarding my mistake but I received no reply to my request. Whilst it was a non refundable booking most companies would correct a mistake made in the booking process when notified immediately afterwards but obviously not EasyHotel..

Cardiff: Impossible to book online, terrible website, receptionist said that I can’t book over the phone (not her fault, just a crap company policy). Spent for ever trying every option but no button to complete the booking. Gave up and looked elsewhere: found another hotel and booked online easily, took 2 minutes max.

Ala suite d’une malencontreuse maladresse et en voulant juste rajouter les petits déjeuners à ma réservation d’1 nuit j’ai validé 3 nuits et comme j’étais certain d’effectuer le séjour, non remboursable et non modifiable (sic)....dès la réception du mail de confirmation qques après j’ai vu l’erreur et après avoir remué ciel et terre ....aucune solution amiable raisonnable ne m’à été proposé..
L’erreur est humaine sauf chez easy...
RIGUEUR EXTREME pour vos réservations ou FUYEZ ce type d’établissements....en plus les prix paraissent très allechants, mais Attention aux suppléments qui font vite monter la note....

Bar slecht. We gaan hier nooit meer heen. Hele kleine kamer, bed stond tussen 2 muren zodat ik over m'n partner moest klimmen om uit bed te komen. Geen haken of kast voor je kleding. Het plafond had nog de bekistingsplaten zitten, niet afgewerkt. We hebben zelf handdoeken gepakt want er lag er maar 1 klaar. Overal lag stof en viezigheid. In de badkamer kon je je nauwelijks staan. Geen plankje waar je je toilettas kon zetten. Het enige wat wel goed was was de straal water in de douche cabine.
Hotel is véél te duur voor wat je krijgt. Ruim 300 euro voor 2 dagen. Schandalig duur!!!!

Kieran at the Milton Keynes Hotel was a great guy, helped out a lot, and my stay was really comfortable and great 😁

Easyhotel ipswich est le plus nul de toute la chaine .
Je ne conseille a personne d'y aller .
Avec ma famille on a eu la plus malheureuse expèrience qu'on peut avoir dans un hotel plus jamais

Quelle impolitesse du staff!

⭐ Easy Hotel London Victoria

I stayed at Easy Hotel London Victoria for 2 nights while running the Vitality 10K.

On arrival I was welcomed by the reception team — they were kind, took my details quickly, and showed me where to go with my room card. The staff were consistently friendly during my stay, always saying hello and even stopping for a chat, which made me feel very welcome.

I booked a double “windowless” room. The room itself was small, more like a pod, but for me as a single traveller it was more than fine. It was very clean and had everything I needed: TV, aircon, and bathroom facilities.

Overall I was very happy with my stay and would definitely book again when I return to London. Great value, great staff, and a comfortable base for my race weekend.

I didn't think when canselled the room by accident, it has said non refundable 156.71 euro for one night. I booked through lastminute.com, I have asked if they can refund or rebook the same date. I booked the hotel friday, Saturday the next day I cancelled. neither the hotel or lastminute .com don't know what to say, they keep telling contact them, the others keep contact the others, what a mess. How can you take someone's money .Karma will get both parties.

Price quality is terrible, the rooms are extremely small, smelly , no amenities in the rooms, super small shower, and poor maintenance.

It was great for the money and very clean. The staff were really lovely and nothing was too much trouble thankyou. Would highly recommend

Te vies om aan te pakken!
Slechte service hierna.
Werd ons gezegd geld terug te krijgen
Kregen een klein lullig bedrag terug.
Bed en dekens vol
Bloed en ontlasting plekken.
Easyhotel Scheveningen

Me alojé en el easy hotel La sagrera en Barcelona durante un fin de semana. El check in era a las 15 hrs, yo había llegado 8 horas antes a Barcelona. A las 11:30 solicité ingresar antes a la habitación lo que pude hacer pagando por ello. En la habitación no había armario, solo 4 colgadores en la pared, lo que resultó ser standard en este hotel. La ventana no se podía abrir y en la ducha me habían dejado una botella vacía de gel.

A bad experience with customer service that has left me with the real prospect of being left without somewhere to stay in Birmingham and out of pocket, I do not recommend them.
They may be fine as a place to stay but in our experience, when something goes wrong Easyhotel are anything but easy.
We booked a room at the Easyhotel in Birmingham, cheap, no windows, non-refundable (we’re on a budget) and in 2025 this should be straightforward. Booking was, via @bookingcom except when the receipt came through it stated that we need photo ID. There was no mention of this on the booking page that we could find, and never before come across this for UK domestic travel.
No problem, just contact them and explain the situation.
Their suggestion that I just bring a passport or driver’s license in response to ‘I don’t have photo ID’ demonstrates a level of crass stupidity that would make an AI wince. It was clear they didn’t care. They were more concerned they could be liable and may have to refund the money as we pointed out that this was not CLEARLY stated on the booking form.
Apparently, it IS on the booking form – it only took them 2 days to find it, it’s that explicit. Remember this is customer service, they should know these things. It’s right down at the very bottom of the long page in a section entitled HOUSE RULES and easily missed. It does say that photo ID is required for check in (it doesn’t say whose or what is acceptable.)
I actually have a photo ID but don’t think of it as such, though it should be – name, photograph and was issued by the GLA (after having provided suitable proof of age and address.) Despite sending them a photograph and information about it, I have heard nothing back.
Where they have been good, and have to give them credit for this, top rating, is making sure that they aren’t liable for anything. Resolving the issue? No interest at all.
No one is perfect, we all make mistakes. How companies work to resolve those mistakes is the difference between recommending them or avoiding them.
Easyhotel is one to definitely avoid.

I was booking the hotel a month in advance. The site 'updated the payments' whilst in the website cart and changed the dates to this month. Charged me full, can't change or get refund.
Having experimented again I see this happens EVERYTIME you book - you put in the date, the cart needs updating and the date changes which is easily missed. It's a scam, it's been designed to mislead and take money.

Getting ahold of Easyhotel is hard when you manage to find the email helpline they agree to change for a fee of £23.

I found myself in a bit of a predicament last night, locked out of my flat with no out-of-hours number for my estate agent. Thankfully, this hotel was a true lifesaver!

Despite it being nearly midnight when I finally booked, the process was incredibly smooth, and they had rooms readily available. The £99 online rate for such a last-minute booking felt very reasonable, though I imagine you could snag an even better deal by booking in advance.

The staff were absolutely lovely and incredibly helpful. A small tip for late arrivals like myself: the main doors are locked unless you have a keycard, so you might need to give a friendly wave to a staff member to let you in.

My room was spotlessly clean and of decent quality. While a little on the small side, it would be absolutely perfect for a solo traveler or a couple exploring beautiful Cardiff. The bathroom was well-equipped with a walk-in shower, sink, and toilet.

One thing to note is the lack of in-room tea/coffee facilities, but honestly, I preferred the unlimited hot drinks machine downstairs – a fantastic perk!

Overall, I had a fantastic experience and was so grateful to find such a safe and comfortable place to stay during a moment of unexpected hardship. 10/10 – highly recommend!

DO ! NOT! BOOK! WITH easyHotel Glasgow
My brother was delayed through no fault of his own. The offshore rig he was stationed on was locked downdue to fog and unsafe for his helicopter to land.
easyHotel would NOT CHANGE HIS DATES AND WAS NOT COMPENSAYED IN ANY WAY...CLEARLY THEIR CUSTOMER CARE IS ZERO...DONT BOOK WITH THEM 😡😡😡😡😡😡

If only there was an option for no stars. The room was described as disabled accessible yet the shower flooded the bathroom, the sink waste leaked on to my wife's shoes as she was cleaning her teeth, cheap nasty toilet paper, no provisions for a drink apart from going down to reception and buying one from a machine. The bed was so low to the floor it was really difficult to get down onto the mattress. £274 for a box room with a mattress on the floor with nowhere to sit to do your hair or makeup