EalingCouncil Arvostelua 

There is absolutely nothing worse than this council. Most dishonest, unprofessional, crooked council in the land. They will cheat and lie and steal through their noses, and will not care if customers end up on the kerb, as long as it does not cost them. Shame on all of you working there. Someone should start an investigation into this council, and fire all their staff on the spot. Bunch of crooks and liars from top to bottom

the highest council tax and the worst service in the whole city. i've lived in several boroughs in London but never ever I've seen anything more appalling. how can you increase the council tax by 5.9% with the economic scenario we're living in? where does our >£200/month council tax go? nobody picks up the phone, services are cut consistently, and you have nobody to complain to. let's ignore the parking system and the rubbish or my rant will go beyond the allowed limit.

It is impossible to get past the talking voice on Ealing councils phone line
It’s impossible to leave a google review
It is just impossible to speak to anyone about anything
I wanted to report a mound of fly tipped rubbish, I even had video of it, couldn’t report it to anyone (it’s just getting bigger
Does Ealing council care about reviews?
not as long as they are being paid their council tax
I give up trying to report anything now

Never answer phone calls , never respond to queries never helped.

Its regarding the self employed discretionary grant for second & third lockdown (continue) 2020 to 2021as a newly self employed haven't received anything from HMRC with UC payment just managing my rent Trying to call trying to contact different ways letters & emails but still have not heard anything Newly self employed are struggling with huge financial difficulties but council doesnt even open the applications for discretionary grant this is ridicules

If we are allowed to work we dont have to beg from anyone

Janet Perera

The worst council 100% automated money making operation not council

I went into a bus lane for a brief moment as i was turning left at some traffic lights... £130 fine came through the post which i immediately paid to get 50% discount.. I could appeal but you just know that your not going to get anywhere with these money grabbing scavengers.... This was on a Saturday & i thought the bus lane was Mon-Fri.... For a first breach you should just get a warning letter, they log this on their system & if you contravene again then you get fined.... But even at a time like this during a pandemic they only care about money NOT the impact on individuals mental health..... Absolutely disgusting !!

Ealing Council has zero interest in helping small businesses. I have been asking for a little support as food inspection because I need a “food rating” in order to trade and their answer is constantly: “Covid-19 is our priority, can’t help you”. So what’s their covid-19 priority? I’d like to know it! Their priority should be helping out businesses affected by covid-19!!! They always have excuses to justify their incompetence and lack of interest in problems affecting people living in the borough.

Ealing is awful when it comes to support the business and issue the eligible grants poor communication. Businesses who should be eligible for grants under the government’s discretionary grant scheme due to the fact they have had NO revenue since March 2020. Unlike other councils Ealing still has not outlined the criteria for grant applications or posted the web application form so much so not even any information.Business is shut from November but only paid out one grant and messed up the businesses badly to slow in processing .They have zero policy to help and support businesses and to be honest they don’t seems to be bothered
If you try and call the voicemail message says they are experiencing high levels of enquiries regarding this so use email as being in civil job everyone in council wants to know what is happening, or not happening and why? Yet another example of the total disorganisation in what must be the worst run council in London Borough .MP does not bother replying to emails extremely unhelpful

Ealing is home to an enormous amount of event exhibition and wedding suppliers who should be eligible for grants under the government’s discretionary grant scheme due to the fact they have had NO revenue since March 2020. Unlike other councils Ealing still has not outlined the criteria for grant applications or posted the web application form. The voicemail message says they are experiencing high levels of enquiries regarding this - hardly surprising as everyone wants to know what is happening, or not happening and why? Yet another example of the total disorganisation in what must be the worst run council in London. Hate to say it but vote in a Labour Council and this is what you get!!!

I've got fixed penalty notice 150£ for litter dep cigarette wich i don't find it fair.
So basically i litter the cigarette next to the litter box because the ashtre inside is broken and if you throw the cigarette inside is going down to the bin where there is plastic bag and can cause fire, amd that litter exactly at acton High road bus stop opposite to Morison supermarket.
That litter was on fire several times because of dropping cigarettes inside it and has never been replaced with new one.
I've explained that exactly to the officer and he said yes we must replaced it but i still got the penalty wich is not fair at all and i don't find myself offender. I was aware of what i am doing and can't throw the cigarettes inside because it will cause fire damage at the bus stop where plenty of people standing there waiting for the buses.
On top of that i am jobless due the pandemic and i am barely surviving with my partner and 8 weeks baby at universal credit. So 150£ are affordable amount and can cause troubles in this moment.
I am not against the rules or the law we all must follow the rules and respect the law but sometimes is not our fault is council fault the litter must be replaced and to be suitable to drop the cigarette inside.
Ealing council targeting people on the street for money watch out and around you on the street usually you can find them hiding in the corners and watching who gonna give penalty you have right or not it doesn't matter because you can't appeal...so you all know now why you can't appeal 🤭

Trying to report missed refuse collection for yesterday. It has to be reported by 1pm the next day. The website will only let you go so far hence it can't be actioned. The office is closed until 9am Monday which means it is out of the timescale to report. This means another 2 week wait which will equate to collection once a month!

They have ignored every phone call, email, and letter I have sent them for an entire year. They simply don't answer the phone, usually hanging up after 30 minutes without every speaking to a person. The emails and letters are completely ignored, even if multiple are sent over and over again.

If you're thinking of moving to London, do NOT move into this council's area. You WILL NOT get an answer from them for anything. But, even if they don't acknowledge you, they will still send bills your way for the thing you are trying to contact them about.

Ridiculously hard to get through to anyone been trying to get a student council tax exemption for so long and it seems like the people at Ealing council just want to make it as hard as possible. Not helpful at all and can’t even answer the phones or give me an email address, a working web page or someone to bloody talk to it’s a complete joke.

Can barely walk Ealing streets because of all the fallen leaves that are blocking the pavements, knee deep in places making it incredibly slippery and difficult to navigate with small children. I’ve reported the very worst of the streets, but no action as yet taken a good 4 weeks later. Residents are clearing the detritus themselves, which shows wonderful community spirit, but I didn’t notice that as a line item on my last council tax bill. On the plus side the mountain of leaves are hiding most of the waist-high weeds that blight all the pavements in this area.

As said by everyone here. Awful, they don’t care about residents on any matter, no matter what.
LTN is just the lastest in their stupid ideas. Has increased traffic and pollution, and killed people not being able to get to hospital in time in Ambulances.
Well done Ealing Council

For 3 months now since i moved in i have not had a rubbish wheelie bin. I have requested one several times and nothing has been done about it. Why do I even pay the council tax ?

Ealing a council in name only, we have truly gone back to the dark ages where corruption and nepotism rules.
The council may use covid as their defence but this incompetent service operated long before covid hit.
You cannot contact anyone for anything and complaints mean absolutely NOTHING to a council which has already left the building.
In the last year, I have made valid enquiries/complaints via their "Useless" website only receiving an acknowledgement email on each occasion. In fact, I would go so far as to say that, their services have been set up on purpose to deflect complaints or enquiries to purposely lead residents down blind ally's so as to avoid having to enact an action for ANYTHING.

If only I could give Ealing Council's Planning Department a minus-star. Their attitude is arrogant, uncaring, negligent: they have made repeated glaring mistakes over the last 15 years regarding a particular property and could now actually rectify their failures. But no, they continue to cover up their neglect and blunders and, when any intelligent solution is offered to them, they close ranks and refuse to acknowledge their ineptitude. The door is shut in one's face when trying to get a proper response. The latest ridiculous response was "We're only reactive". So one has to wait until a further mess-up is made and then they will say (as they have done many times before ) - "Oh it's too late now". Ealing Planning Department is the pits and they should all be sacked.

You will never get to speak with anyone within The Ealing Kremlin, everything has to be done via their very unfriendly website and/or email. Dreadful management who couldn't care less about what Council Taxpayers want and need because they are busy foisting some weirdo political Agenda on Residents. AVOID, DO NOT MOVE HERE. You will probably regret it.