Dvsa Arvostelua 

Most useless, unorganised company. They cancelled my test twice and rescheduled without asking but when i want to book a test within a month i cant. Genuinely the biggest scam.

I took my test at Garretts Green and Clare was my examiner. She was very calming and helped me keep the nerves in check.
And when she told me I passed she seemed genuinely happy for me. She is a lovely examiner

One of the worst customer service experiences I have ever had.

DVSA cancelled my theory test because their own systems failed. I paid for train travel, took time out of my day and prepared for the exam, only to be turned away through no fault of my own.

I was promised a response within 10 working days after submitting the requested information. Nearly a month later, I have still received nothing—no refund, no explanation and no communication whatsoever.

Mistakes happen. Ignoring customers for weeks after those mistakes is a choice.

For a government agency, this level of customer service is unacceptable. I expected accountability, professionalism and respect. Instead, I was left out of pocket and completely ignored.

I would not expect anyone to be treated this way.

The dvsa is full of lying scum, they lie about exams and get away with it while those who tell the truth get punished for it. If you ever get ALAN FISHER at bodmin dvsa centre as an examiner don't go with him because he will sabotage your exam and lie about for his own financial gain. And the dvsa happily allow it to happen.

I had my mod 1&2 test dates booked 3rd and 4th of August 2026. In Aberdeen.
I received a phone call off my instructor. She told me DVSA cancelled both tests. I'm now out of pocket for the hotel bookings I made for the training and tests.
In fact all tests have been cancelled. All I can get is a mod 1 later in August with no mod 2 date as none avaliable for months.
It's crazy. If I don't pass my mod 1, I'll seriously think about not bothering to reapply.
I know I'm maybe over reacting, but it's the way I'm feeling at the moment.
DVSA really need to get their act together. People are waiting a very long time to do their tests, then being told "Nah! No tests for you, were cancelling"
It's wrong on all levels. Things have to be put right.

Deserves zero star for super looong booking periods and cost! Plus some of the daft impossible standards which you will forget once you get your licence

Had a test today. I made mistakes and accept responsibility for that. I learnt from it and when doing it again will use it to my advantage. .

However i am not responsible for the attitude of the woman at the exeter test centre. Wow. And the reviews reflect this.

Her bedside manner was appalling. All the other instructors were polite and reassuring. You can be professional whilst not being openly
rude and obstructive to a client. I'm paying for the test. I expect some sort of respect.
Her attitude and blindingly dislike she took of me instantly made my test highly unpleasant. Nerves are real. Reassure and be more clear. She made it hard for me to concentrate to be honest. Perhaps she needs a few clases in how to present herself.

Won't stop me trying again. .

Writing
6.7.2926 was my driving test, and my examiner was Ian. He is a very kind-hearted, helpful, polite, and respectful person. Sitting with him during the test, I didn't feel nervous or hesitant at all, and I never lost my confidence. His calm and friendly attitude made me feel comfortable throughout the test. Ian is truly a wonderful examiner.i am many many thx IAN🥰

Passed my test yesterday in Peachman way test centre, my examiner Mike was absolutely freindly and put me in ease to take the test which was opposite to my examiner 2 weeks ago. I felt more relaxed and less nervous. There were anxiety of course! However, less tension and freindly helpful environment which helps for learners to focus on the road rather than on what examiner thinks about them. A big thanks, Mike!

BOOOKED MY TEST FINALLY!
after trying to get through to these guys on the phone for a week.

Throuhg using this review platform i managed to find the actual link for booking test. Phone line is useless hence 😗✴️✴️✴️

Last driving lesson tomorrow before my actual Test! Wish me look😎🙏

I sat my motorcycle theory test at Chesterfield, the staff were very professional and helpful, especially the man who was extremely helpful and polite.

You will have to log on at 6am on the dot, wait in a queue of 50,000+ people to even be shown test options, there will not be any available tests, and you will have to do this everyday multiple times until you’re lucky enough to find one, they have ruined this whole process

Awful driving test booking system!!! Spent a fortune on driving lessons and can't even book a test within the next 6 months, no way to practice driving without an instructor so I have to keep wasting money on lessons from an instructor who says I'm test ready because theres no tests available in my area. I have been on the cancellation apps as advised by others who used them only to find out that they've changed the rules so they wont show you any cancellation slots unless you already have a test booked. Absolute joke

Helo people i had my truck test at RSM Essex and my examiner was sue very friendly also put u at ease as it was my test which I think we needed explain everything to me perfectly few my test i felt at ease and I passed i would recommend sue 5 stars 😎😎

ABSOLUBTELY SHOCKING!!!!
I was ringing to swap my driving test with another learner driver who was waiting by the phone to answer the call. the person who I spoke to, after being on hold for an hour was extremely rude and allegedly rang the girl who did NOT receive any phone call, he then proceeded to argue with me and refused to give me his name then hung up.

Had my test with Geff with a ‘G’ today , can’t thank him enough for being welcoming , calming and reassuring, erasing the common stigma of examiners . He made me feel comfortable and focused whilst on my test and was more than willing to have a conversation to let the time pass and the nerves calm , thank you Geff.

most of dvsa interactions I had to deal with was mostly negative. thank you

DVSA is a SCAM and the driving instructors are scammers.
I changed 11 instructors in Pinner, London; one was worse than the other. Except one, all were ADI registered. They were unprofessional, did not care about the learners but only making money for themselves by charging exorbitant fees, they used their phone during the lessons trying to grab new customers instead of supervising, gave poor feedback or made rude comments and shouted, used learners' paid time to fill petrol in their cars, some played their favorite music to entertain themselves, some never arrived on time or finished the lesson early; some were teaching what they knew rather than what the learner needed to know. What was even worse was that they didn't know the highway codes themselves.
The poor pass rate is not the fault of the learners but due to the poor quality of teaching by the ADI instructors. I complained about 4 instructors, but nothing happened. I was told my complaint will remain in their file for 2 yrs, that's it. *Therefore, DVSA is a scam*. They charge over £600 for the ADI exams and to issue an ADI certificate. DVSA doesn't care about the quality of teaching or how well the instructors treat the learners. This practice must end.

I have received emails from DVSA that they are not concerned about vehicle that have no, DPF… I have researched this that without a DPF you are breaking Emissions Laws…
I have received correspondence from DVSA specifically saying that’s not their concern.

Yes that’s right Folks not their concern that a vehicle Test Station has passed vehicle that is without a. DPF

The DPF concerns Emissions! That’s ok

Keep on driving…

The Test station will continue to pass illegal unroadworthy vehicles l!!

Nice job DVSA