DStv Arvostelua 

i have been complaining the whole week of last week (from the 26 February 2023) regarding my DSTV Wi-Fi router is not working i even try self-service on WhatsApp. i even took the router to the nearest multichoice still to date i am not getting any help. each and every time i call the consultant comes with a new story the first one was the address, second one was the allocation of data. the first person who assisted me said she is escalating the matter, every time i call that was the case. the other one made me hold for an hour until the phone cuts of. I just need some advice as i enter in to the Second week without wi-fi what's going to happen moving forward.

I dont get it
.. why can't i watch downloads when i don't have data/ wifi, so what's the point for downloading if you can't watch offline.

What a load of rubbish programs on channel 101 these days. Scheduling of home and food channels an absolute a disaster!!! Tge adverts however are always scheduled perfectly. Is there any supervision?

1st all, DSTV doesn't the 1 star i gave, it's just that i am not given a choice to give 0 star at all, this is the worst company ever, all SABC channels are taken of catch up or else i pay payed, i am givin Mzansi channels of which i hate, i now see why people a resorting to Netflix and others. DSTV NEEDS TO CHANGE ITS WAY OF BUSINESS, OT REALLY IS NONSENSE IS THERE ARE THIS MUCH 1 STAR RATING, BAD REVEIWS.

We had the full package (Premium) and downgraded as we could no longer afford full package. Mnet (101l not included in the package. I think it's disgusting how you treat your loyal customers. 😡😡

Am a client with dstv for more than 19 years and am still struggling to my stuff to work account on wifi is paid in full but they can't connect my data but quick to take my money.
Dstv is getting worse by the day no wonder people are changing to Netflix or Prime or antly other streaming channel.
I will not recommend Dstv at all stay away go and get yourself a TV Box much cheaper and no hassle because Dstv only wants your money but not helping if you a problem.

DSTV is spamming me with calls; more than 5 in a single day. Aggressive telemarketers trying to sell me decoder upgrades, insurance and even funeral policies. They have also sold my data to 3rd parties, in violation of the POPI Act, because I am getting other spurious calls as well: calls that simply hang up, bogus consumer surveys, and robot calls. Opting out on the Direct Marketing Association website doesn't help, or indeed the suggested personal info management option on MultiChoice's own website. Multiple engagements on their Facebook page, several telephone calls and emails to their contact centre have brought no relief from this harassment. DSTV is losing subscribers by the droves, and their reaction is to mine their database aggressively, and illegally sell our personal information.

DSTV, and their subsidiaries and associates, can improve on this situation by not ever calling me, and not selling my data to 3rd parties.

WORST EXPERINSE !!! I HAVE BEEN TRYING TO GET A DSTV ACCOUNT SINCE BEGGINING OF THE MONTH ... 2 JAN 2024 they moved my installation 3 times and no one wants to assist Tried calling , WhatsApp and online chat ... These people like wasting. time and not doing their job . Since when must a client call to follow up multiplies and still get nothing done ? haven't even activated my package on my account that's how slow and useless this service is . I recommend avoiding this whole place for your own sanity .

Dstv internet parcage is nonsense we did the package 1 week ago thy told us we will get 50G bt we ddnt instead we got 25g and as for network cavarage is on and off

I am disgusted with the service from DSTV. My subscription has been suspended and no one can give me full explanation. My account is been a mess since they sold me the Ulta and upon asking for recordings seems I'm taking to a ghost. Dstv service is appalling. Now I'm looking at a blank TV screen
Im mad can't even describe it. Every month my account is high not a steady amount to pay not even commutation from DSTV

Dstv router is totally disaster since I paid Friday on the 5th January 2024 and always calling them to load my data even today Tuesday the 9th January is still not loaded and they keep telling me within 24 hours
And when I say I wanna cancel they telling me about canceling fees of 900

Total idiot's , cannot believe the level of incompetence !!!
See CEO receive $ 2.6 mill in Dubai , is he paying his SARS tax on that ?????

Dstv premium but get no service. Catch up not working now I need to take my decoder to RANDBURG. Yes, this is the only HO they have in Gauteng. Apparently upgrade of the software needs to be done there????

Prime time TV instead of getting us uptight day after day. Say guys we don't need your bucs. Close your account. We have no ambitions to give you a professional service. It's fun to get it wrong every day. Take your money and run.

Why are does Trace go on such long commercial time during the K-POP hour and for the other time slots it's regular. I was very happy when Trace added the K-POP hour as I am a huge K-POP fan but all I got was disappointment .I mean even the songs that are played during this hour are not satisfying, they repeat the same songs Monday, Wednesday and Friday, I mean the K-POP industry has so many songs and artists to choose from but no they choose to play the same songs .This is very disappointing to say the least , I expected more from Trace. And sometimes it's not even an Hour , why say that's it's K-POP hour if it's cut short. Please stop this inequality and please play more songs not just the same ones eveytime it's K-POP hour .

I don't understand how to put a hour slot for kpop hits on trace urban whereas you only play 6/7 songs the entire 1 hour and not even an hour as you broadcast more of the advert and not play kpop songs, ontop of that you gave a hour slot but when there's 20 minutes left you don't play kpop songs but American songs on the very slot you said it was for kpop.... Please fix this as we as kpop stans want to enjoy watching the kpop hit songs slot.

DSTV is available for African countries. Their chat support system which is available 24/7, does not provide support for other countries in Africa other than South Africa. Improve this DSTV!

DSTV Internet data is always late it's been 4 days since I paid for the internet data and I still don't have the data and when I call customer service telling them l payed for the internet data they keep on telling me the same thing that they already sent the data

I can't stream on Dstv app there are no channels...I called MultiChoice call centre they put me on hold for 16 minutes and my query was not resolved...the lady who was helping me she asked for my logins and she said she's gonna call me back till now there are no channels on my app and I have not received a call.I'm so annoyed cause I pay almost R500...most of the times I'm busy so when ever I got time I wanna catch up on episodes that I missed bt nw I can't cause there is nothing on the app.Nw I have to spend money again on airtime to call them aay