I've always given Drivalia 5 star reviews, mainly due to the friendly helpful staff at Gatwick. Today, I had to use the chat function and Jay (a real person) was incrredibly helpful and sorted out a c... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... Näytä lisää
Yritys on vastannut
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Näytä lisää
Yritys on vastannut
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Drivalia UK - RESERVATIONS (Leeds contact centre)
Yrityksen kirjoittama
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Yhteystiedot
Percy Street, LS12, Leeds, Armley, Yhdistynyt kuningaskunta
- 08000 75 80 75
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Jay was really helpful on the customer…
Jay was really helpful on the customer service chat, he responded quickly and honestly, answering my many questions.
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Operators who know what they are talking about
Operators who know what they are talking about and don't just work to a formula and treat you like a human being.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super simple and quick
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The reservations agent was excellent
The reservations agent was polite, knowledgeable and quick to answer all of my questions. Great service.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent booking experience
Our booking process was handled promptly and the service from Jay was excellent. We appreciated the effort he made to get us the best price.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good service so far will update after…
Good service so far will update after the rental
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Responsive "chat" service
Very responsive "chat" service which resolved my question quickly
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Was offered a discounted price all done…
Was offered a discounted price all done on line and confirmation received within minutes
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Amazing and quick replies from the team…
Amazing and quick replies from the team well done as always!
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Always fast and efficient service
Always fast and efficient service. Always check for a better price a few days before to see if it has improved. Book early then rebook as needed. Just make sure you ask for all the options you need.
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great process booking with Jay
Great process booking with Jay, came back after a smooth booking and collection/drop off process last year. Car was not 'nearly new' like the usual names but this suits me and the service was as good if not better.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
So simple to use. Very quick to respond. Sorted in 10 mins.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
So the process is quite easy
So the process is quite easy, staff is helpful at the desk and Jay was quick and helpful today on phone, the only thing I don’t like is if I want to book for the whole month I don’t get the same price and because of that I had to come to the Edinburgh airport drivalia centre to return the car every week and then pick up the car which takes time but that’s business I guess and can’t be done anything about it, we always loved the cars we get which are in immaculate condition so yes 4 stars.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reservation adjustments
I needed to make a few modifications to my reservation, and the team handled my request immediately and effectively
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic customer service
Fantastic customer service. Really fast response times on live chat and one of the easiest to deal with in terms of flexibility and being helpful. Jay in particular was fantastic
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Easy booking through the chat
Easy booking through the chat! Super helpful! Thanks a lot!
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great Booking
Had the most efficient and personable interaction with Jay when booking a car recently. Made the process seamlees and painless. Highly recommended.Mark
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent Customer Service
I would like to highly recommend the excellent customer service I received. The response time was incredibly fast, and the email communication throughout the process was outstanding. Every interaction was professional, helpful, and efficient.
A big thank you for sorting out my problem from Jay Patel Reservations Customer Service. Thanks again
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Always use Drivalia when flying into…
Always use Drivalia when flying into Luton. Very friendly and helpful staff.
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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