The ease of booking was good and the price for a five week hire was good. The team was reachable at any point and even before picking up there was a form to complete to make the process faster. I did... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
The ease of booking was good and the price for a five week hire was good. The team was reachable at any point and even before picking up there was a form to complete to make the process faster. I did... Näytä lisää
Yritys on vastannut
Absolutely terrible service! Firstly, I had to wait 10 to 15 minutes to be attended to. When I was finally seen to I was asked for proof of address despite having this on the driving licence I present... Näytä lisää
Yritys on vastannut
Representative was responsive to messages and even extended my rental for a few extra hours without additional fees so we could take one more short trip to Windsor Castle. Will use again the next time... Näytä lisää
Yritys on vastannut
I recently hired a car from Drivalia to travel for a job interview, and I was extremely impressed with the service. Everything was handled smoothly and professionally from start to finish. The... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Brook Drive 200, Green Park, RG2 6UB, Reading, England, Yhdistynyt kuningaskunta
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The ease of booking was good and the price for a five week hire was good. The team was reachable at any point and even before picking up there was a form to complete to make the process faster. I did have to wait about 15minutes for my turn once I arrived and was not informed about the deposit but can't complain about that as this is quite standard. Would only suggest to update on the form. The team also was accomodating to get me the vehicle I wanted. I'd use them and recommend again.

Vastaus yritykseltä Drivalia UK - READING
Drivalia UK Reading a den of crook's.

Vastaus yritykseltä Drivalia UK - READING
Great service. Top lads. Muhammad gave me a lift to the station which was a great help.

Vastaus yritykseltä Drivalia UK - READING
Absolutely terrible service! Firstly, I had to wait 10 to 15 minutes to be attended to. When I was finally seen to I was asked for proof of address despite having this on the driving licence I presented! Why do I need another proof of address?! I never had this requirement from Enterprise, whose customer service was amazing compared to Drivalia. I would think twice before booking with this company!

Vastaus yritykseltä Drivalia UK - READING
Always great experiences… today it was with a Tesla a new, clean car, and the service is always impeccable.

Vastaus yritykseltä Drivalia UK - READING
Representative was responsive to messages and even extended my rental for a few extra hours without additional fees so we could take one more short trip to Windsor Castle. Will use again the next time we are back in the UK.

Vastaus yritykseltä Drivalia UK - READING
I had a terrible experience with Drivaliya at Regus, 200 Brook Drive, Reading. This company uses highly questionable tactics to pressure customers into paying more than what they originally booked.
After confirming my booking, I was called in and then put in a very uncomfortable situation. Once I arrived, they started pushing for an “upgrade” regardless of what I had already reserved. It felt like a deliberate bait-and-switch—get the customer on-site, then apply pressure to spend more or risk being left stranded.
The behaviour was unprofessional and borderline coercive. Instead of honouring the booking, they try to corner you into paying extra. This is not how a legitimate rental service should operate.
Dealing with the owner, Mehboob, only made things worse. There was no accountability, no customer care, and no attempt to resolve the situation fairly.
I strongly advise everyone: DO NOT book a car or taxi from this place. Avoid Drivaliya completely if you value transparency, honesty, and basic customer respect.

Vastaus yritykseltä Drivalia UK - READING
I recently hired a car from Drivalia to travel for a job interview, and I was extremely impressed with the service. Everything was handled smoothly and professionally from start to finish.
The vehicle was in excellent condition, clean, and reliable, which really helped me feel confident and prepared on such an important day. The staff were friendly, helpful, and made the whole process quick and stress-free.
Previously, I have hired from Enterprise, and I can honestly say that Drivalia is much more affordable. On top of that, the service I received from Drivalia was significantly better.
I would highly recommend Drivalia to anyone looking for a dependable, high-quality, and cost-effective car hire service. Brilliant experience overall!

Vastaus yritykseltä Drivalia UK - READING
Matt was very helpful and friendly. Will definitely be coming back to Drivealia. Excellent customer service!

Vastaus yritykseltä Drivalia UK - READING
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.