Drivalia UK - GLASGOW CENTRAL Arvostelua 

179
•
TrustScore 4/5 tähteä

4,0

130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB

•

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Once we found the pick up location in Edinburgh it was a great experience. Staff were helpful and friendly and the car was perfect. The drop off in Glasgow was seamless and competently sorted by Kenn... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Daniel took care of us - he was awesome, super friendly and offered us a couple of bonuses for free since we are on our honeymoon. Just be aware this location is not in the airport with the other ren... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Don't believe that car rental companies can survive by charging £12 per day for a car. If you see a price like that, it's a scam. Scam companies also do other trickery such as getting fake positive r... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From order on line through to collection and drop off the experience was easy and seamless. The whole process including my vehicle was wonderful. Thank you again DRIVALIA and a very special thanks to... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Autovuokraamo

Tietoja yrityksestä Drivalia UK - GLASGOW CENTRAL

Yrityksen kirjoittama

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Yhteystiedot

  • 130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, Yhdistynyt kuningaskunta

  • 0141 611 7103

4,0

Hyvä

TrustScore 4/5 tähteä

179 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 97 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(179)

4 992 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Good and fast service at pick up

Good and fast service at pick up. Only issue was pick up was delayed by a could of hours because car wasn't ready. Fortunately I didn't have any plans so this suited me fine. Apart from that all good.

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Perfect car hire ad good service thanks…

Perfect car hire ad good service thanks everyone especially Gary

27. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Thanks to Kenny and the staff at…

Thanks to Kenny and the staff at Glasgow Centre branch — I’m a regular and they always do their best to sort me out, regardless of the circumstances.

23. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

I dropped off then picked up a car and…

I dropped off then picked up a car and was dealt with by Gary.

He was very helpful and a credit to the company, its dealing with people like him that would make me want to hire again.

11. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 1/5 tähteä

They scammers

They are scammers , it's happend with me twice, whenever i booked a car, they never give me that car, always said we don't have that car, you need to pay extra then we can give you other car.

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Saanut 5/5 tähteä

Efficient sales from Kenny

Efficient sales from Kenny, car was great.

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Car is excellent service was great from…

Car is excellent service was great from Kenny

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 1/5 tähteä

Surprised

Drivalia was the only car company i would rent from. I have rented loads of cars from drivalia. I have built up over 1000 loyalty points.

Well until my experience yesterday. I am no longer a customer, I am going elsewhere now

The story is"
I booked my rental car.
I uploaded all of my documents, drivers licence, utility bills. Dvla check code.

I paid for the car, I turned up at the branch. I got a taxi to the branch £15. I was expecting to get a car, and drive off, i had to get a taxi back home, another £15. £30 down

Well" I was advised that there was a new rule, I needed to get a credit check, I was surprised that I didn't pass the credit check. Drivalia has never done a credit check on me before. Even the guy from the branch felt terrible I didn't get the car, the guy from drivalia knew I was a loyal customer.

I was told I couldn't rent the car, because I didn't pass the credit check.

Now I need to fight for a refund from discover.cars. the third party, that's the company I used to get the booking.

There was no details about a credit check when I booked my car rental.

Drivalia is going to loose customers, especially people coming from abroad looking to rent.

Just be aware, if you pay for a rental from drivalia, your money has left your account. You turn up at the depot, you might get refused a car, drivalia is now doing credit checks.

How it works works the credit check.

Their is ten teirs of credit check.
If your in the top 4 teirs. You will pass the credit check.

The thing that puzzles me is. I always leave £1,500 ont credit card as a security deposit incase of an accident. Why do drivalia need to do a credit check.

My credit score is good, I have credit cards, loans, I have never missed a payment on anything.

I was annoyed with drivalia. I

I have now decided to rent from green motion. Probably better rates than drivalia.

I hope drivalia stop the credit check part. Even disclose to people that yous will be doing credit checks.

After years of loyalty to drivalia, today was my 1st time using green motion. It was cheaper.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Saanut 5/5 tähteä

Great car

Great car, and excellent service from Kenny

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Kenny made the experience easy

Kenny made the experience easy, was a great car too and would recommend

20. joulukuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Excellent EV car and good service from…

Excellent EV car and good service from Kenny

19. joulukuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Another Great Hire

I've hired from Drivalia for a long time and every time the guys are fantastic. Today, Gary was great on the desk with my check in. Fast, efficient and knowledgeable. Great job!

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Car was great

Car was great, service from Kerry was great. Fantastic experience, will use again!

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Service from Kenny is great

Service from Kenny is great, very experience. Van was clean and great.

8. joulukuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 1/5 tähteä

Terrible company to hire from

Terrible company to hire from. £1500 deposit for a start when other companies are £200 mostly.
So i didn't get hired van because the machine couldn't take my £1 card payment for fines or parking tickets, tried enter two cards but machine wasn't taking them so was denied van but it took contacless payment ok £189 and also £105 for daily charge which you get if dont pay £1500 deposit..shocking. anyway dont refunding my full payment. Horrible customer service from arooj in the london branch kept interrupting me. Definitely avoid this company.

8. marraskuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Saanut 5/5 tähteä

Good service from Kenny

Good service from Kenny. Car was good. Would recommend.

30. marraskuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 1/5 tähteä

Not impressive with the customer care

The representative at the Glasgow Downtown( it is not in the city - the pin point location provided by rental cars is incorrect) was arrogant and very very unhelpful. The car was poor quality with many bashes in the bodywork. The representative at Aberdeen was excellent and detailed how we could have saved money, after not having a credit card on collection of the car. The Glasgow representative did not give us any options.

21. marraskuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Saanut 5/5 tähteä

good experience, highly recommend

Kenny and Gary were really helpful and nice! drivalia was such a smooth check in process, they had good options, and the drop off was under a minute. we actually ended up lucking out and getting a new car which was a nice bonus. made our trip to scotland that much easier. would highly recommend drivalia

29. marraskuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Great service from Kenny

Great service from Kenny. Great car.

25. marraskuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Saanut 5/5 tähteä

Great service from Kenny

Great service from Kenny
Would highly recommend

12. marraskuuta 2025
Oma-aloitteinen arvostelu
Drivalia UK - GLASGOW CENTRAL-logo

Vastaus yritykseltä Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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