Ordered glasses and napkins for my village hall. Easy to find what I wanted and order. Delivery was quick. Only criticism is the packing leaves a lot to be desired (maybe somone was having an off day)... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Some issues with delivery and communication initially, and less than amazing customer service. Have been in touch since and rectified. Products and prices are solid so will be returning.
Yritys on vastannut
Quick and friendly service. I actually made a mistake with my order, I contacted DrinkStuff via email and they responded quickly to inform me they had cancelled it and refunded me, all without que... Näytä lisää
First time ordering from this company. Ordered a set of 6 highball glasses. Unfortunately 2 were damaged on arrival. Called Drinkstuff and explained the situation. They sent 2 replacements the very ne... Näytä lisää
Yrityksen tiedot
- Ravintolatarvikkeet
- Ruokailuvälineet
- Lahjatavaraliike
- Lasitavarakauppa
- Hotellitarvikkeet
- Keittiötarvikkeet
Yrityksen kirjoittama
We’re Drinkstuff, an online retailer of bar, glassware, tableware and catering equipment here to help both home and business customers. With over 20,000 unique and inspiring products from top brands, you can be sure to find exactly what you need.
Why buy from Drinkstuff?
Yrityksen kirjoittama
- Live Stock
- If an item is shown "In stock" on our website it is in our warehouse and ready to be picked, packed and dispatched to you.
- Free Delivery over £100
- Spend over £100 and get Standard UK Delivery for FREE! Get free delivery to Scottish Highlands, Northern Ireland and Off-shore UK when you spend over £100.
- Next Day Delivery with 1 Hour Time Slot
- Select Next Day Delivery with DPD and receive a 1 hour time slot on the morning of your delivery via email.
- Business Discount
- If you're a business, please contact our dedicated sales team to discuss your requirements. Our Business Account offers discounts on regular orders and bulk purchases. Contact: sales@drinkstuff.com
- Safe & Secure
- We accept debit/credit cards over an encrypted connection as well as PayPal for a fast, hassle-free payment.
Yhteystiedot
Hampstead Avenue, IP28 7AS, Mildenhall, Yhdistynyt kuningaskunta
- 01763 264280
- hello@drinkstuff.com
- www.drinkstuff.com
4,7
Erinomainen
26 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordering and delivery fine, packing needs attention
Ordered glasses and napkins for my village hall. Easy to find what I wanted and order. Delivery was quick. Only criticism is the packing leaves a lot to be desired (maybe somone was having an off day). Oversized box filled with shredded cardboard (a pet hate as its so messy) the 6 boxes of glasses were chucked in haphazardly, some were not sealed shut, I think it was pure luck nothing was broken. Otherwise no issues.
9. huhtikuuta 2026
Vastaus yritykseltä Drinkstuff
Dear Viv,
Thank you for your review with us, it is much appreciated.
The team are so glad to hear you managed to find what you were looking for, but we are really sorry to read your comments on the packaging of this order.
We do tend to use the shredded cardboard for all our orders to be as environmental friendly as possible, but I completely understand your feedback on the oversized box and how the glasses were placed.
This feedback is really appreciated and I will pass this on to our warehouse managers to make improvements.
If there is anything else we can help with, do let us know.
Best regards,
Amelia
Sales Support Lead.
Trustworthy
It was the first time I had used this company. They were very good. My gratin dishes arrived well packaged and as depicted in the photograph. Good prompt service.
8. huhtikuuta 2026
Resolved Issues
Some issues with delivery and communication initially, and less than amazing customer service. Have been in touch since and rectified. Products and prices are solid so will be returning.
6. maaliskuuta 2026
Vastaus yritykseltä Drinkstuff
Dear Simon,
Thank you very much for leaving us this Trustpilot review.
I am really sorry to read your comments on the trouble caused with your recent order with us!
Unfortunately our warehouse team experienced a system stock error on this occasion, meaning we were short of a glass. The team should have made contact with yourself via email or even a phone call to make you aware of this situation, I am sorry if this was not the case and I will have this looked into.
I can see a colleague was arranging a return for you for a refund, but this is yet to be sent back.
I will be in touch to discuss this further and hopefully resolve this for you as fast as possible.
Apologies once again.
Best regards,
Amelia
Sales Support Lead.
Great products excellent service
14. maaliskuuta 2026
Product ordering easy
Product ordering easy, good product, poor delivery company used and poor subsequent communication.
1. huhtikuuta 2026
Delightful
I absolutely love the Tiki glasses and tiki chopping board, they are delightful and are a great addition to my growing collection, they were reasonably priced and delivery was prompt, I would highly recommend this company, the goods were also very well packed.
26. maaliskuuta 2026
Vastaus yritykseltä Drinkstuff
Dear Mrs Allix,
Thank you for your kind review. We’re really pleased you’re happy, and we’re always here if you need anything.
Best regards,
Amelia
Sales Support Lead.
Definitely recommended
Fast delivery. No problem whatsoever. Definitely will visit again!
26. maaliskuuta 2026
Easy to order
Easy to order, everything came undamaged which is always a concern when ordering glass. Delivery was ok too.
25. maaliskuuta 2026
Lovely glasses
Have purchased from Drinkstuff a couple of times previously, finding their cocktail glasses of excellent quality and value and is why I would always be confident in purchasing any other type of glassware from them in future.
15. tammikuuta 2026
Vastaus yritykseltä Drinkstuff
Dear Mrs Howard,
Thank you so much for your lovely review. We really appreciate your support.
See you again soon!
Best regards,
Amelia
Sales Support Lead.
Exactly how product was described …
Exactly how product was described and really carefully packaged
17. maaliskuuta 2026
Vastaus yritykseltä Drinkstuff
Dear Ruth,
Thank you for your kind words. We’re so happy to hear you had a great experience with us.
Best regards,
Amelia
Sales Support Lead.
Vastaus yritykseltä Drinkstuff
Dear Mr Coleman,
Thank you for your wonderful review. We’re so pleased you’re happy with everything. If you ever need anything else, we’re always here.
Best regards,
Amelia
Sales Support Lead.
Vastaus yritykseltä Drinkstuff
Dear Colin,
Thank you so much for your lovely review. It really means a lot to us and we’re so glad you had a great experience.
Best regards,
Amelia
Sales Support Lead
Quick and friendly service
Quick and friendly service. I actually made a mistake with my order, I contacted DrinkStuff via email and they responded quickly to inform me they had cancelled it and refunded me, all without question.
I then reordered end received the goods quickly, well packaged and with delivery updates throughout.
Great customer service all round.
10. maaliskuuta 2026
Easy to purchase ,easy to navigate…
Easy to purchase ,easy to navigate ,good communication and fast delivery
9. maaliskuuta 2026
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