Very knowledgeable and friendly technician and he cleared more than one filter on the car! Plus gave guidence on further aftercare. Very througher job done. Came promptly. Highly recommend
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Thank u to Ethan mill who done the job on mazda demio 2 works fine now also got the dpf exhaust pressure serviced works well better now 👍 service good and fast on time
The whole process was painless from start to finish. From the initial call everything was explained and when the engineer, Igor, arrived he explained exactly what would happen. He was very polite indi... Näytä lisää
Daz called ahead and arrived on time, despite the really bad conditions (heavy rain) he carried out the the work. Which involved internal checks prior to the flushing of the DPF. He flushed the syst... Näytä lisää
Yrityksen tiedot
- Dieselmoottorin korjauspalvelu
- ja myös
- Ajoneuvotarkastus
- Auton korjaus ja huolto
- Autonhuoltotarvikkeiden tukkumyynti
Yrityksen kirjoittama
DPF Fixer Ltd is the UK's No.1 mobile DPF cleaning company operating Nationwide, with our Bookings Team operating 5 days a week, 8.00am-6.00pm, with DPF cleaning service provided 7 days a week. DPF Fixer's mobile technicians can restore the condition of your Diesel Particulate Filter without the need to replace it. Your location. Our expertise. We’ve got you covered.
Yhteystiedot
Fairway House, Portland Road, , RH19 4ET, East Grinstead, Yhdistynyt kuningaskunta
- 0333 366 1404
- enquiries@dpf-fixer.co.uk
- www.dpf-fixer.co.uk
4,5
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 65 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
fantastic customer service
fantastic customer service, called me straight back and booked me in.
got the job done a car runs like a dream.
thank you
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Very impressed with the service
Very impressed with the service, the technician was very knowledgable, and talked me through the process.
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
I had a complicated DPF issue
I had a complicated DPF issue, due to a sensor that had come loose, so the pressures were all over the place.
Ethan sorted it out, eventually, after we went for a drive with him making adjustments as we drove.
In the end it was fixed, and the engine now runs smoother than before.
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Great guy and knew what to do
Great guy and knew what to do. Took him just shy of 2hr start to road test and finish. Told me it’s not the worst he’s been to but got the job done none the less. Happy with it so far. Only time will tell really on the outcome.
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mechanic was very knowledgeable and…
Mechanic was very knowledgeable and identified the cause of DPF problem within a minute of arriving as a faulty throttle body. He gave it a good clean and got it operating, gave DPF a good flush and advised me to get throttle body sorted. Reset everything and I’m back on the road. All sorted within 24 hours.Thanks Tom for a great service.
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Excellent service
The service was excellent and each part explained easily to understand.
Thank you. 😊
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your lovely review!
We're delighted to hear you were pleased with the service and that everything was explained clearly and in an easy-to-understand way. We believe it's important that our customers understand the work being carried out, so it's great to know you found this helpful.
Thank you for choosing The DPF Fixer. We really appreciate your feedback and your support. 😊
V quick and easy booking
V quick and easy booking. Turned up on time and delivered clean and diagnostics
Car back to A1
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your great review!
We're delighted to hear you were happy with the quick and easy booking process, and that our engineer arrived on time and provided both diagnostics and a successful DPF clean.
It's great to know your vehicle is now back to its best. Thank you for choosing The DPF Fixer and for taking the time to share your experience.
Your engineer Jason from Llanelli is an…
Your engineer Jason from Llanelli is an absolute credit to your company. Fast and friendly service all round, well done! DPF finally sorted :)
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your fantastic review!
We're delighted to hear that Jason provided such a great service. We'll be sure to pass on your kind comments to him — it's wonderful to know he was fast, friendly, and able to get your DPF issue resolved.
Thank you for choosing The DPF Fixer and for taking the time to share your experience. We're really pleased to hear your DPF is finally sorted!
Very good company
Polite, knowledgeable engineer.
Kept me informed throughout the process.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your kind review!
We're pleased to hear you were happy with the service and that our engineer was polite, knowledgeable, and kept you informed throughout the process.
We always aim to make sure our customers understand the work being carried out, so it's great to know you had a positive experience.
Thank you for choosing The DPF Fixer, and we really appreciate your feedback.
Really good service
Really good service, Ethan did everything he could to make sure the problems with my car were resolved and a week later no issues, car running smoothly. Would defiantly use again. Thanks
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your fantastic review!
We're delighted to hear you had such a positive experience with Ethan. It's great to know he took the time to thoroughly investigate the issue and do everything he could to get your vehicle running smoothly again.
We're pleased to hear that your car is still performing well a week later, and we really appreciate your recommendation.
Thank you for choosing The DPF Fixer. If you ever need us again, we'll be happy to help.
Ionuț is an excellent engineer
Ionuț was punctual, polite, knowledgeable and thorough when diagnosing and cleaning my DPF. He is definitely an asset for the company and I strongly recommend him. Great guy, easy to communicate with and explained everything in layman terms. Very grateful
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your fantastic review!
We're delighted to hear about your experience with Ioan. We'll be sure to pass on your kind words to him — it's great to know he was punctual, polite, knowledgeable, and took the time to explain everything clearly in a way that was easy to understand.
We pride ourselves on providing a professional and thorough service, so it's wonderful to hear that Ioan was able to diagnose the issue and complete the DPF clean to your satisfaction.
Thank you for your recommendation and for choosing The DPF Fixer. We really appreciate your feedback.
Very nice chap
Very nice chap , talked me through everything and very happy with results
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your lovely review!
We're delighted to hear you were happy with the service and that our engineer took the time to talk you through everything clearly. We believe it's important that our customers understand the work being carried out, so it's great to know you had a positive experience.
Thank you for choosing The DPF Fixer and for taking the time to share your feedback.
I cannot recommend this company based…
I cannot recommend this company based on my experience.
I booked DPF Cleaning to resolve an issue with my vehicle and paid the full cost of the service. Unfortunately, the regeneration was not successfully completed and the problem remained. Following the technician's advice, I had the pressure sensor replaced, but this did not resolve the issue.
My mechanic subsequently removed the DPF and advised that it was damaged and required replacement. I provided the company with photographs and explained that the sensor replacement had made no difference.
When I contacted customer service, I felt that the focus was on asking me to provide diagnostic reports that my mechanic confirmed were not stored, rather than reviewing the information their own technician had gathered during the visit. Although they offered a 28-day aftercare revisit, by the time the fault had been diagnosed by my mechanic, the damaged DPF had already been replaced to get my vehicle back on the road.
I appreciate that the company disagrees with my assessment and maintains that there was no evidence the DPF was damaged during their visit. However, from my perspective, I paid for a cleaning service that did not resolve the problem, and I was disappointed that no refund or partial refund was offered despite my efforts to resolve the matter amicably.
I would encourage anyone using this service to ask what happens if regeneration cannot be completed and to ensure they fully understand the company's refund policy before proceeding.
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for taking the time to share your experience.
At the time of our inspection and service, the live diagnostic data did not indicate that the DPF had failed or was physically damaged, and there was no evidence to suggest that the filter was unsuitable for cleaning.
As previously advised, during our revisit the engineer recommended replacing and resetting the pressure sensor before carrying out a regeneration. If the issue had persisted after this repair, we would have arranged a further revisit under your 28-day aftercare warranty. Unfortunately, we were not given the opportunity to complete this follow-up process before the vehicle underwent further repairs elsewhere.
A failed regeneration does not, by itself, confirm that a DPF is damaged, as other faults, including sensor-related issues, can prevent regeneration from completing successfully.
While you have provided photographs of the removed DPF, these do not confirm that the DPF was damaged at the time of our inspection or that replacement, rather than cleaning, was required. We have not received any diagnostic evidence to support this conclusion.
We understand your disappointment with the outcome, but based on the diagnostic information available during our visits, we believe the service was carried out appropriately.
Bob F - BMW 530D M Sport
My DPF warning light came on a week before we were about to tow our caravan abroad so this was i crisis situation! I found DPF Fixer on the web and rang them. Jason answered and reassured that all would be well. Jim, the engineer showed up at 0830 and was very friendly. He said that he was pretty certain the DPF clean would solve my problem. I left him to it and, sure enough, after doing his "magic" he sat in the car, revved it up a few times with lots of "stuff" coming out of the exhaust then made a few measurements and proclaimed that the job was done. Just to make sure he took the car out for a few miles and all was well! Fantastic service, which I highly recommend. Car now restored to normal power - great! Many thanks.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your fantastic review!
We’re delighted to hear we were able to help during such a stressful time, especially with your caravan trip approaching. We understand how worrying it can be when a warning light appears just before a big journey, so it’s great to know Jason was able to reassure you and arrange a quick appointment.
We’ll be sure to pass your kind comments on to Jim. It’s excellent to hear he provided a friendly and professional service, carried out the necessary checks, and took the time to confirm everything was working correctly with a road test afterwards.
We’re really pleased your vehicle has been restored to normal power and that you were happy with the results.
Thank you for recommending The DPF Fixer and for taking the time to share your experience.
I paid for this service and was told I…
I paid for this service and was told I needed to sort my injectors id recently had 4 new injectors so on my way to the garage to get this rectified the dpf pipe came off under my vehicle and chucked everything that had been pumped in all over the road and I had to be recovered back home after several emails to dpf fixer they wasn't interested even though my vehicle is un drivable because of the pipe all they kept saying was that I needed to get the injectors sorted even though I told them I can't get that done while my dpf is in the state it's in. I would NOT recommend this company
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
We're sorry to hear that you feel this way and that you've experienced ongoing issues with your vehicle.
Having reviewed the job sheet from your DPF clean completed, our engineer recorded that faults were present with fuel injectors 1, 2, 3 and 4. These faults remained after the DPF was cleaned and were causing the engine to run roughly. The engineer advised that the injectors should be inspected and tested by a garage, as an injector or related fault will prevent the vehicle from regenerating correctly.
Regarding the DPF pipe, our engineer did not report any issues with the pipe during or after the clean.
We are sorry if you feel we were not interested in helping. That was certainly not the case. You were covered by our 28-day aftercare warranty, and we remain happy to arrange a revisit once the injector faults have been rectified. Until those underlying faults are repaired, the vehicle will not be be able to complete a successful regeneration, regardless of the DPF clean.
We appreciate your feedback and remain happy to assist further once the injector-related issues have been resolved.
Verygood the engineer was very helpful…
Verygood the engineer was very helpful explained was he had to do answered my questions and told what me what would held so dpf doesn't happen again
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your great review!
We're delighted to hear you were happy with the service and that our engineer took the time to explain the work being carried out, answer your questions, and provide advice on how to help prevent future DPF issues.
We believe it's important that our customers understand the cause of the problem and how to maintain their vehicle, so it's great to know this was helpful.
Thank you for choosing The DPF Fixer and for taking the time to share your feedback.
Fantastic work by Kieran today
Fantastic work by Kieran today. He came on time and was very polite, informative and generally professional. He went through everything with me and made sure I was happy with the work done. Van is finally driving as it should!!
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your fantastic review!
We're delighted to hear you had such a positive experience with Kieran. We'll be sure to pass on your kind comments to him, it's great to know he arrived on time, provided a professional service, and took the time to explain everything clearly and make sure you were happy with the work carried out.
We're really pleased to hear your van is finally driving as it should!
Thank you for choosing The DPF Fixer and for taking the time to share your experience.
Outstanding service and went above and beyond
The day before we was due to drive to France for a holiday, a warning on our Citreon C4 Picasso suggested the DPF required attention. After a panic Google search I came across DPF Fixer.
I explained the situation and the customer service agent was fantastic. He managed to square away a very very short notice appointment and I had a technician at my house within 3 hours.
The technician (Kieran) was very knowledgeable and gave me reassurance he knew what the issue would be and the vehicle would be road worthy within 90 minutes. He also gave me some advice for another minor technical snag, which I will sort after the holiday.
The whole experience was outstanding and I highly recommend this company.
I'm always wary about national wide vehicle maintenance companies, but I promise these guys are legitimately amazing!!!
Thank you for ensuring me and the family got to go on our holiday.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you so much for taking the time to leave such an amazing review!
We're absolutely delighted that we could help at such short notice and get you back on the road before your family holiday. We understand how stressful it can be when a warning light appears just before a long journey, so we're pleased our team was able to arrange an appointment so quickly.
We'll be sure to pass your kind comments on to Kieran. It's great to hear he was able to diagnose the issue, provide reassurance throughout the visit, and offer helpful advice on the additional concern with your vehicle.
Thank you for your recommendation and for putting your trust in The DPF Fixer. Knowing that we helped ensure you and your family could enjoy your holiday means a great deal to us.
We hope you had a fantastic trip to France!
Extremely top company
Extremely top company, friendly customer service and great approachable workers. Highly recommended for what you need. Work around you for your most convenient times and place. Definitely call again for any other problems in future.
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your fantastic review!
We're delighted to hear you were so pleased with the service from our team. It's great to know you found our customer service friendly and our engineers approachable and helpful.
We always aim to make the process as convenient as possible for our customers, so it's wonderful to hear that our flexible booking options worked well for you.
Thank you for your recommendation and for choosing The DPF Fixer. We really appreciate your feedback and look forward to helping you again if you need us in the future.
Quick and easy to arrange
Quick and easy to arrange. Office staff very friendly and helpful. Operator who came to do the job was on time and very helpful in explaining how the process worked. After he was done he went through the steps that he had done and explained all of the readings that he had gotten from my car. He never tried to rush me and answered all of my questions. Highly recommend this company.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DPF Fixer
Thank you for your fantastic review!
We're delighted to hear you had such a positive experience with our team from start to finish. It's great to know our office staff were helpful and that our engineer arrived on time, explained the process clearly, and took the time to go through the results and answer all of your questions.
We believe it's important that our customers understand the work being carried out and the condition of their vehicle, so we're pleased this was reflected in your experience.
Thank you for your recommendation and for choosing The DPF Fixer. We really appreciate your feedback.
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