I have used Domex to repair a washer dryer machine and their service has been excellent end to end! Easy to book it and follow the progress with their online service. Information, timing and costs wer... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
First time to come in contact with Domex. The experience was great. Engineer came to diagnose my appliance without delay. Find the fault and repaired it. Communication skills was good. The hy... Näytä lisää
Domex has been a great savour for my LG washing machine. The technician Mihaly attended to my repair and he was very knowledgeable, helpful, polite and just got on with the job. Exactly what a happy c... Näytä lisää
Domex fixed my appliance! It took a couple of visits, but we got there and our washing machine is now working well again. The service engineers were knowledgeable, tidy and courteous. I highly recomme... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Yhteystiedot
Unit C, Surrey Business Park, KT17 1JG, Epsom, Yhdistynyt kuningaskunta
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Erinomainen
5 t. arvostelua
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Successful resolution of a very unusual fault.
The service engineer was polite, friendly and thorough. He traced the intermittent fault on our dishwasher not to the machine itself but to the drawer of an adjacent unit occasionally pressing against the hard wired power supply and switching off the power - not an easy fault to diagnose.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Thank you, Hugh, for your fantastic 5-star review!
We're delighted to hear that Vlado provided a polite, friendly and thorough service. Intermittent faults can be particularly difficult to diagnose, so it's great to know that he was able to trace the issue to the adjacent drawer interfering with the dishwasher's power supply rather than the appliance itself.
We're pleased the cause was successfully identified and really appreciate you taking the time to share your experience.
Thank you for choosing Domex!
Kind regards,
Domex Customer Care Team
Extremely fast and efficient service …
I can’t believe how quickly our washer dryer was fixed, it only went wrong the night before. The man who repaired it was extremely helpful in explaining what was wrong with it and quickly resolved the problem. I would highly recommend 🤩
11. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you, D. Doughty, for your fantastic 5-star review!
We're delighted to hear that we were able to get your washer dryer repaired so quickly after it developed a fault. It's great to know that Alexis was helpful, clearly explained what had gone wrong and was able to resolve the problem efficiently.
We really appreciate your recommendation.
Kind regards,
Domex Customer Care Team
Excellent diagnosis and repair
Excellent diagnosis and repair job by Vlad, the engineer, who left the kitchen area very clean and tidy afterwards, which was very much appreciated.
9. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you, Geoff, for your fantastic 5-star review!
We're delighted to hear that Vlado provided an excellent diagnosis and repair of your dishwasher. It's also great to know that he took care to leave your kitchen area clean and tidy once the work was completed.
We really appreciate you taking the time to share your positive experience and thank you for choosing Domex.
Kind regards,
Domex Customer Care Team
Vastaus yritykseltä Domex
Thank you, Rebecca, for your fantastic 5-star review!
We're delighted to hear that Satsuki was able to repair your washing machine so quickly and efficiently. It's great to know that you were pleased with the work carried out and the service you received.
Thank you for taking the time to share your feedback.
Kind regards,
Domex Customer Care Team
Excellent service from start to finish
Excellent service from start to finish. The booking process was quick and straightforward, and the service was professional, efficient and reliable. Everything was handled smoothly and I was very happy with the solution provided. I would definitely recommend Domex and would use them again.
11. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you, Benjamin, for your fantastic 5-star review!
We're delighted to hear that you received excellent service from start to finish, from the straightforward booking process through to Jason's professional and efficient repair of your washer dryer.
It's great to know that everything went smoothly and that you were happy with the solution provided. Your recommendation means a great deal to us, and we're pleased to hear that you would choose Domex again in the future.
Kind regards,
Domex Customer Care Team
Very polite and Done an amazing job
Very polite and Done an amazing job, would recommend to anyone who needs there home appliances fixed!
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Thank you, Cyrease, for your fantastic 5-star review!
We're delighted to hear that Nirmal provided such a polite and professional service and did an amazing job repairing your washing machine.
It's wonderful to know that you would recommend Domex to others needing their home appliances repaired.
Kind regards,
Domex Customer Care Team
The whole process was efficient and…
The whole process was efficient and professional
10. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you, Robin, for your fantastic 5-star review!
We're delighted to hear that you found the whole process efficient and professional and that you were pleased with the service Franco provided while repairing your dishwasher.
We really appreciate you taking the time to share your feedback and thank you for choosing Domex.
Kind regards,
Domex Customer Care Team
The Engineer was very good explained…
The Engineer was very good explained the problems to me and fixed my machines,one of which was due to be looked at the following day so saved me another day waiting whilst giving me advice to prevent the problems happening again,
10. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you, Baker Family, for your wonderful 5-star review!
We're delighted to hear that Venko provided such a helpful and efficient service, taking the time to explain the problems and successfully repair both your dryer and washing machine.
It's especially great to know that he was able to look at the second appliance during the same visit, saving you from having to wait in again the following day. We're also pleased that the advice he provided will help prevent similar issues in the future.
Thank you for taking the time to share your experience.
Kind regards,
Domex Customer Care Team
Excellent Communication
I really appreciated the text message updates about the arrival time of my engineer and of the parts that needed to be ordered for my hisense dishwasher. Although it took 4 visits (one to diagnose the problem with the heat pump, one to fit the new part, a third to diagnose a new leak, and a 4th to fit that fault) Domex texted to offer an earlier timeslot, for both of the first 2 appointments, and also explained the 2 separate faults.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Thank you, Tamsin, for your fantastic 5-star review!
We're delighted to hear that you appreciated the regular text updates regarding your engineer's arrival and the parts required for your Hisense dishwasher.
We recognise that needing four visits to fully resolve the two separate faults was not ideal, so we're especially pleased that our communication, earlier appointment offers and explanations throughout the repair process helped make the experience a positive one.
Thank you for your patience throughout and for taking the time to share your experience with Domex.
Kind regards,
Domex Customer Care Team
Prompt service and very knowledgeable…
Prompt service and very knowledgeable engineers, please don’t change
10. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you, Keith, for your fantastic 5-star review!
We're delighted to hear that you received a prompt service and found Alexis to be knowledgeable and professional while repairing your dishwasher.
Your comment to "please don't change" is a wonderful compliment and means a great deal to us. We'll continue working hard to maintain the high standard of service you've experienced.
Thank you for choosing Domex!
Kind regards,
Domex Customer Care Team
Engineer availability was good for the…
Engineer availability was good for the repair of my Bosch washer-dryer. Engineer was polite with good communication before and during the appointment with repair carried out quickly and professionally.
10. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you for your fantastic 5-star review!
We're delighted to hear that you were pleased with the availability of our appointments and the service Abdul provided. It's great to know that his communication was clear both before and during the visit and that your Bosch washer dryer was repaired quickly and professionally.
We really appreciate you taking the time to share your experience and thank you for choosing Domex.
Kind regards,
Domex Customer Care Team
Sid was excellent engineer
Sid was excellent engineer. He explained the process. He then removed the blocked ice and changed new sensor device.
Sid was professional and dedicated
Also the company provided with invoice with breakdown details.
The booking process was prompt.
4. syyskuuta 2026
Vastaus yritykseltä Domex
Hi Bhupendra,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Sid provided such a professional and thorough service, clearly explaining the repair process and resolving the issue with your fridge freezer. We’re also pleased that you found the booking process prompt and the invoice breakdown helpful.
Kind regards
Domex Customer Care Team
Issue was fixed quickly and explained…
Issue was fixed quickly and explained in detail. They were professional.
9. syyskuuta 2026
Vastaus yritykseltä Domex
Hi Pratik,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Cosmin was able to resolve the issue with your washing machine quickly and took the time to explain everything clearly. It’s great to know you found the service professional and efficient.
Kind regards
Domex Customer Care Team
Excellent service from start to finish
Excellent service from start to finish. Very polite engineer and thorough in his work.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Hi Maria,
Thank you for your fantastic 5-star review!
We’re delighted to hear that you received excellent service from start to finish and found our engineer polite and thorough in his work. We really appreciate your positive feedback.
Kind regards
Domex Customer Care Team
Polite, friendly and efficient
Kept informed as to time of arrival. Call also received. System checked after repair. Engineer was polite, friendly and efficient.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Hi Joanna,
Thank you for your wonderful 5-star review!
We’re delighted to hear that you were kept well informed about the engineer’s arrival and that you found the service polite, friendly and efficient. It’s also great to know that everything was thoroughly checked following the repair.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Hi Oliver,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Venko was able to attend and repair your dishwasher on the same day. We’re pleased we could get everything back up and running so quickly for you.
Kind regards
Domex Customer Care Team
Came earlier than expected
Came earlier than expected, so I did not have to wait until the day I chose for my appointment as he was already in the area. He was also helpful.
4. syyskuuta 2026
Vastaus yritykseltä Domex
Hi Miss Grant,
Thank you for your lovely 5-star review!
We’re pleased to hear that Owais was able to attend earlier than expected and that you found him helpful during your cooker repair. It’s great to know we could get things sorted for you sooner than planned.
Kind regards
Domex Customer Care Team
Professional and Helpful
The Miele Service Engineer was very helpful and professional. Managed to sort out both our Tumble Dryer and our very old Washing Machine
7. syyskuuta 2026
Vastaus yritykseltä Domex
Hi Davies,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Usama provided such a helpful and professional service and was able to get both your tumble dryer and washing machine sorted. It’s especially great to hear that he was able to help keep your older washing machine going!
Thank you for choosing Domex.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Jennifer!
We’re really pleased to hear that Kashyap was friendly and efficient while getting your dishwasher sorted. It’s great to know you had such a positive experience with us.
Kind regards
Domex Customer Care Team
Repair
Dadt response for repair no hassle to getappt booked in and engineer was vert good. Explained everything I Need to know.
3. syyskuuta 2026
Vastaus yritykseltä Domex
Thank you for your lovely review, Yvette!
We’re really pleased you found the booking process quick and hassle-free, and that Vadym took the time to explain everything clearly while repairing your washing machine.
We’d love to know what we could have done differently to make your experience a 5-star one!
Kind regards
Domex Customer Care Team
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