I have used Domex to repair a washer dryer machine and their service has been excellent end to end! Easy to book it and follow the progress with their online service. Information, timing and costs wer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time to come in contact with Domex. The experience was great. Engineer came to diagnose my appliance without delay. Find the fault and repaired it. Communication skills was good. The hy... Näytä lisää
Domex has been a great savour for my LG washing machine. The technician Mihaly attended to my repair and he was very knowledgeable, helpful, polite and just got on with the job. Exactly what a happy c... Näytä lisää
Domex fixed my appliance! It took a couple of visits, but we got there and our washing machine is now working well again. The service engineers were knowledgeable, tidy and courteous. I highly recomme... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Yhteystiedot
Unit C, Surrey Business Park, KT17 1JG, Epsom, Yhdistynyt kuningaskunta
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Domex
Dear Stuart,
Thank you for your fantastic 5-star review!
We're delighted to hear that Boris provided such a fast and efficient service when attending to your hob. It's great to know you had a positive experience with us.
Kind regards
Domex Customer Care Team
The young man who came was polite
The young man who came was polite, respectful of my property and me and knowledgeable😊
20. lokakuuta 2026
Vastaus yritykseltä Domex
Dear Debbie,
Thank you for your wonderful 5-star review!
We're delighted to hear that Raja provided such a polite, respectful and knowledgeable service when attending to your microwave. It's great to know that he treated both you and your property with care and professionalism.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Dear Nalinee,
Thank you for your lovely 5-star review!
We're delighted to hear that Kuda provided such a polite and professional service when attending to your microwave. It's great to know you had a positive experience with us.
Kind regards
Domex Customer Care Team
The engineer was so professional and…
The engineer was so professional and respectful in my home. He did a great job and got the repair fixed in no time. I also appreciated how quick the appointment was scheduled.
15. lokakuuta 2026
Vastaus yritykseltä Domex
Dear Olanike,
Thank you for your fantastic 5-star review!
We're delighted to hear that Nidhin provided such a professional, respectful and efficient service when repairing your cooker. It's also great to know that you were pleased with how quickly your appointment was arranged and that the repair was completed promptly.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Thank you for taking the time to leave us a 4-star review.
We're pleased to hear that you received good service from Errol during the repair of your washing machine.
We always strive to provide a 5-star service, so we'd love to know what we could have done differently to earn that extra star. Your feedback is greatly appreciated and helps us continue to improve our service.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Dear Rachel,
Thank you for your wonderful 5-star review!
We're delighted to hear that Akhil provided such a polite, friendly and professional service when attending to your washer dryer. It's great to know you had a positive experience with us.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Dear Robert,
Thank you for taking the time to leave us a 4-star review.
We're pleased to hear that you found Andy B to be prompt, professional and personable during the repair of your cooker.
We always strive to provide a 5-star service, so we'd love to know what we could have done differently to earn that extra star. Your feedback is greatly appreciated and helps us continue to improve our service.
Kind regards
Domex Customer Care Team
Microwave
The technician who came to look at our broken microwave did his job very quickly and professionally. He was communicative and responsive. Perfect service.
16. lokakuuta 2026
Vastaus yritykseltä Domex
Dear Teodora,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Dan provided such a quick, professional and efficient service when attending to your microwave. It's great to know that his communication and responsiveness made the experience so positive.
Kind regards
Domex Customer Care Team
Shev
Shev, the engineer, came to fix my dumble dryer, is very smart and he knew his job very well.
On first visit he diagnosed the problem and he is very professional. And on second visit he brought the new part for dryer and fixed it. It was quick.
Thank you Shev
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Dear Randhir,
Thank you for taking the time to leave us such a wonderful 5-star review.
We are delighted to hear that Shev provided a professional and efficient service when repairing your tumble dryer. It is great to know that he was able to diagnose the issue on his first visit and return with the required part to complete the repair quickly.
We are pleased that Shev's knowledge and expertise made such a positive impression on you.
Kind regards,
Domex Customer Care Team
Lovely engineer called ahead of arrival…
Lovely engineer called ahead of arrival and start to finish job was completed and in his way . From the 1st phone call to call centre it was all handled professionally.
14. lokakuuta 2026
Vastaus yritykseltä Domex
Dear Mr Birchall,
Thank you for taking the time to leave us such a lovely 5-star review.
We are delighted to hear that Akhil provided a professional and efficient service, keeping you informed ahead of his arrival and completing the repair to your washing machine promptly.
It is also wonderful to know that your experience with our call centre was positive and that everything was handled professionally from start to finish.
Kind regards,
Domex Customer Care Team
Fantastic service and speedy response
Fantastic service and speedy response
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Dear Andy,
Thank you for your fantastic 5-star review!
We are delighted to hear that you were pleased with the speedy response and excellent service provided by Domex. It's wonderful to know that our engineer delivered such a positive experience.
At Domex, we pride ourselves on providing prompt, professional and reliable repairs, so it's great to hear that we met your expectations.
Kind regards,
Domex Customer Care Team
Excellent careful and efficient repair
Excellent repair. Arrived on time, assessed the issue carefully, had brought the correct spare part in the van after reading the booking details, kept me fully informed of costs and tidied up neatly afterwards.
29. syyskuuta 2026
Vastaus yritykseltä Domex
Dear KM,
Thank you for your fantastic 5-star review!
We are delighted to hear that Elisha provided such a thorough and professional service when repairing your dishwasher. It's wonderful to know that he arrived on time, carefully assessed the issue and came fully prepared with the correct spare part after reviewing your booking details.
We're also pleased that you appreciated being kept informed of the costs throughout the repair and that Elisha took care to leave everything clean and tidy afterwards.
Kind regards,
Domex Customer Care Team
Bought a Beko washing machine with a…
Bought a Beko washing machine with a faulty drum. Only two weeks ago a new drum was fitted. Had to immediately call to say the new drum was making a racket when spinning. The engineer that came yesterday didn’t even check the machine. Watched a video we had taken and told us it was one of the legs. Wouldn’t test spin ‘it will be fine’. It isn’t and hasn’t made any difference. Disgraceful service.
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Dear Lorna,
Thank you for taking the time to share your feedback.
We are sorry to hear of your dissatisfaction with the recent visit and understand how frustrating it must be to experience further concerns with your washing machine, particularly so soon after having the drum replaced.
Following our engineer's attendance, no fault was identified with the appliance. However, an E18 error code was noted, which relates to an unbalanced load.
We appreciate your concerns regarding the checks carried out during the visit and understand that you remain unhappy with the performance of your washing machine.
As you have expressed a preference for an exchange rather than a further repair, we have referred you back to the manufacturer, Beko, as any decision regarding a replacement appliance would need to be made by them.
Kind regards,
Domex Customer Care Team
Vastaus yritykseltä Domex
Dear Fehmeeda,
Thank you for your wonderful 5-star review!
We are delighted to hear that you were pleased with the service provided by Ceco when repairing your microwave. It's great to know that he did a good job and that you had a positive experience with Domex.
Kind regards,
Domex Customer Care Team
Leroy was absolutely amazing
Leroy was absolutely amazing, he fixed my dryer very quickly although it was placed high on top of my washing machine and hard to reach. Yet he still persevered and did it!
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Dear Maram,
Thank you for your fantastic 5-star review!
We are delighted to hear that Leroy provided such an excellent service when repairing your dryer. It's wonderful to know that despite the challenges of accessing your dryer while it was stacked above your washing machine, he persevered and successfully completed the repair so efficiently.
We really appreciate your kind words and are so pleased that Leroy was able to get your dryer back up and running.
Kind regards,
Domex Customer Care Team
Highly recommend Domex
Fantastic communication, efficient online portal, excellent engineer who I have had visit previously for another appliance - he is very though and professional. Would highly recommend Domex.
13. lokakuuta 2026
Vastaus yritykseltä Domex
Dear Kirsten,
Thank you for your fantastic 5-star review!
We are delighted to hear that you were pleased with our communication and found our online portal efficient and easy to use.
It's especially wonderful to know that Cosmin provided another excellent experience when repairing your fridge. We're pleased that his thorough and professional approach continues to leave such a positive impression, particularly as he has assisted you with another appliance previously.
Thank you for your recommendation.
Kind regards,
Domex Customer Care Team
The whole process was really efficient
The whole process was really efficient. Excellent communication throughout
13. lokakuuta 2026
Vastaus yritykseltä Domex
Dear Hassy,
Thank you for your wonderful 5-star review!
We are delighted to hear that you found the entire repair process efficient and appreciated the excellent communication throughout.
It's great to know that Jason provided a positive experience when attending to your extractor hood. At Domex, we pride ourselves on delivering a smooth, professional and hassle-free service while keeping our customers informed every step of the way.
Kind regards,
Domex Customer Care Team
Excellent service
Excellent service - efficient, professional, and great comms throughout. Would definitely use again for appliance repairs, thank you.
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Dear Jon,
Thank you for your fantastic 5-star review!
We are delighted to hear that you were pleased with the efficient and professional service provided by Domex. It's wonderful to know that Dan delivered a positive experience when repairing your oven and that you appreciated the clear communication throughout the process.
At Domex, we pride ourselves on providing reliable, professional and hassle-free repairs, so it's great to hear that we met your expectations.
Kind regards,
Domex Customer Care Team
Great experience overall
Great experience overall. Price competitive and as promised, no surprises. Very professional, knowledgeable and dealt with the problem within reasonable times.
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Dear Stefano,
Thank you for your fantastic 5-star review!
We are delighted to hear that you had such a positive experience with Domex and appreciated our competitive, transparent pricing with no unexpected costs.
It's wonderful to know that Vladislav provided a professional and knowledgeable service when repairing your fridge freezer, resolving the issue within a reasonable timeframe.
At Domex, we pride ourselves on delivering reliable, efficient repairs alongside clear and honest pricing, so it's great to hear that your experience reflected this.
Kind regards,
Domex Customer Care Team
Excellent service
I made a call to Domestic and General explaining my washing machine was not spinning at the end of the cycle, the customer service staff took my details etc offered me an engineers call the same day. Excellent service, the engineer was professional and talked me through the problem which he quickly solved for me. Thank you all of you for your help
12. lokakuuta 2026
Vastaus yritykseltä Domex
Dear Jennifer,
Thank you for your wonderful 5-star review!
We are delighted to hear that you had such a positive experience following your booking through Domestic & General. It's fantastic to know that a same-day appointment was arranged and that Akhil provided such a professional and efficient service when attending to your washing machine.
We're especially pleased that Akhil took the time to explain the issue and was able to resolve the spinning fault so quickly.
Kind regards,
Domex Customer Care Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.