I have used Domex to repair a washer dryer machine and their service has been excellent end to end! Easy to book it and follow the progress with their online service. Information, timing and costs wer... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
First time to come in contact with Domex. The experience was great. Engineer came to diagnose my appliance without delay. Find the fault and repaired it. Communication skills was good. The hy... Näytä lisää
Domex has been a great savour for my LG washing machine. The technician Mihaly attended to my repair and he was very knowledgeable, helpful, polite and just got on with the job. Exactly what a happy c... Näytä lisää
Domex fixed my appliance! It took a couple of visits, but we got there and our washing machine is now working well again. The service engineers were knowledgeable, tidy and courteous. I highly recomme... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Yhteystiedot
Unit C, Surrey Business Park, KT17 1JG, Epsom, Yhdistynyt kuningaskunta
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The engineer sorted my washing machine…
The engineer sorted my washing machine very professionally and also gave me good advice how to get maximum out of my appliance.
26. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Pravin!
It’s great to hear that Kashyap got your washing machine sorted and took the time to share some helpful advice on getting the best from it.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Thank you for the 5-star review!
We’re really pleased you were happy with the service Matt provided while repairing your fridge freezer.
Kind regards
Domex Customer Care Team
they found the problem quickly and were…
they found the problem quickly and were able to do the repair quickly
28. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Martin!
We’re really pleased Hugo was able to find the problem quickly and get your washing machine back up and running without any fuss.
Kind regards
Domex Customer Care Team
the engineer was very polite and very…
the engineer was very polite and very good with the work---worked well and in efficiently
28. elokuuta 2026
Vastaus yritykseltä Domex
Thank you so much for the 5-star review, Dinesh!
It’s lovely to hear that Svet looked after you so well and got your fridge freezer sorted efficiently. We’re sure he’ll really appreciate your kind words!
Kind regards
Domex Customer Care Team
Very prompt response and technician was…
Very prompt response and technician was very experienced
25. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Deb!
We’re really pleased we could get someone out to you quickly and that Venko’s experience shone through while working on your washer dryer.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Mal!
We’re really pleased Kuda made such a great impression while repairing your microwave.
Kind regards
Domex Customer Care Team
The company are very professional
The company are very professional. Kept us informed of the appointment right til 10 minutes before they arrived. The engines very polite and fixed the problem and gave advice. He was also very professional and respectful.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Salina!
We’re really pleased to hear that you were kept updated throughout and that Florin provided such a polite and professional service. It’s great to know he got your dishwasher sorted and was able to offer some helpful advice too.
Kind regards
Domex Customer Care Team
Good communications via email
Good communications via email. Engineer was polite and efficient.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Thank you for the 5-star review, RGriffiths!
We’re really pleased to hear that you were kept well informed and that our engineer provided a polite and efficient service.
Thank you for choosing Domex!
Kind regards
Domex Customer Care Team
Josh is lovely chap who gets on with it…applause
APPLAUSE FOR JOSH
Josh is lovely chap who gets on with it and given Neff oven door is a nightmare he deserves a good round of applause
Very polite too
28. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the fantastic 5-star review, Margaret!
It sounds like Josh definitely earned that round of applause! We’re so pleased he was able to tackle that tricky Neff oven door and that you found him polite and friendly along the way.
Kind regards
Domex Customer Care Team
The operative arrived on time and was…
The operative arrived on time and was very efficient
25. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Mrs Lipscomb!
We’re really pleased to hear that Panashe arrived on time and provided an efficient service while repairing your washing machine.
Kind regards
Domex Customer Care Team
Punctual and resolved the problem.
27. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the 5-star review, Pauline!
We’re really pleased to hear that Andrei arrived on time and was able to get the issue with your wine cooler sorted.
Thanks for choosing Domex!
Kind regards
Domex Customer Care Team
Dishwasher repair ... Great communication
We had a dishwasher repaired rather than replaced. The engineer came on time both to the initial assessment and then later the repair after the spare part had arrived. Super friendly guy. Also, whilst the online booking system was a bit slow, it worked really well and the communication via emails and text messages was impressive
24. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Morten!
We’re really pleased to hear that Hanan was friendly, punctual and got your dishwasher back up and running. It’s also great to know that you were kept well informed throughout the repair.
Thanks again for choosing Domex!
Kind regards
Domex Customer Care Team
My job Ref 26351265
My job Ref: 26351265. Was today
Who is engineers came today was very help excellent work and explained good advise gave to me
Thank you very much
Maisa
27. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review, Maisa!
We’re so pleased to hear that Long was helpful, got your washing machine sorted and took the time to explain everything and offer some useful advice.
Kind regards
Domex Customer Care Team
Came on the day off appointment and…
Came on the day off appointment and done the job
26. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the 5-star review, Samira!
It’s great to hear that Arun arrived on the arranged day and got your cooker back up and running. Thank you for taking the time to leave us your feedback.
Kind regards
Domex Customer Care Team
Top mechanic to fix my gas issue
Top mechanic to fix my gas issue
Excellent manners, fixed the problem
Keep up the good work!
26. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for the lovely 5-star review!
We’re really pleased Arun was able to get your cooker sorted and that you were happy with the service he provided.
Kind regards
Domex Customer Care Team
Vastaus yritykseltä Domex
Thank you for your 5-star review, Menzies!
We’re pleased to hear you received good service from Kuda during the repair of your cooker.
Kind regards
Domex Customer Care Team
Very helpful on the phone
Very helpful on the phone, the engineer came round to address the issue within 24 hours.
25. elokuuta 2026
Vastaus yritykseltä Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that our team was helpful over the phone and that Ceco was able to attend and address the issue with your fridge freezer within 24 hours.
Kind regards
Domex Customer Care Team
Fantastic service at affordable prices
Domex provides a great service for all domestic appliances, sensible prices and really nice reliable service engineers.
25. elokuuta 2026
Vastaus yritykseltä Domex
Hi Denise,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you continue to find our service reliable and reasonably priced, and that Elisha provided such a positive experience while repairing your dishwasher.
Your kind comments about our engineers and service are greatly appreciated.
Kind regards
Domex Customer Care Team
Absolutely Shocking!
Absolutely appalling customer service and payment system!
They failed to send me receipts for my two separate payments, meaning I had to chase them for something that should have been provided in the first place. When I contacted customer service to resolve the issue, they actually cut the line off while I was speaking to them. Completely unacceptable and extremely frustrating.
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Domex
Thank you for your review. We’re sorry to hear that you were unhappy with your experience.
We appreciate the frustration caused by not receiving your payment receipts when expected. Once your request was received, it was passed to our Accounts Team and actioned the following day.
We are also sorry that your call was disconnected while speaking with our team. The line unfortunately cut out; the call was not intentionally ended by our agent, and we apologise for the frustration this caused.
We take customer feedback seriously and are sorry that these issues left you with a negative impression of our service.
Kind regards
Domex Customer Care Team
The engineer was very helpful and fixed…
The engineer was very helpful and fixed the problem with my washing machine. The service from Argos was also excellent, and they were very attentive and helpful.
19. elokuuta 2026
Vastaus yritykseltä Domex
Hi Rusul,
Thank you for your 5-star review. We’re delighted to hear that Arshid was helpful and successfully resolved the issue with your washer dryer. It’s also great to know that you received attentive and helpful service throughout your experience.
We really appreciate your feedback and your kind comments about Arshid.
Kind regards
Domex Customer Care Team
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